Customer did not leave a comment.Mario L.
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.Preston K.
Customer did not leave a comment.JOSEPH K.
The Saturday team were so caring as to wait until we fixed our wiring for the dolly lights! They stayed after hours to help us out! Excellent customer care.JAIMIE L.
Customer did not leave a comment.Kevin L.
I was able to get what I needed with no appointment. It was easy and fast. The people were very nice.Judith S.
Great service!!SANDRA B.
Customer did not leave a comment.Jim C.
Pleasant and personable. I have used this location multiple times and would return. Parking is at a bit of a premium, but that can't really be helped.CODY H.
Customer did not leave a comment.STEVEN C.
Provide them the same service we receivedDONALD N.
Please review your webpage we sat for an hour or more trying to update site location on app. Did have eventually call the 1 800 support to assist not sure if it was explained in detail Could use some computer training at site locationBRYAN W.
Very nice and friendly peoples works there its pleasure doing business with this locationBRYAN A.
Customer did not leave a comment.John B.
Customer did not leave a comment.Desirae M.
Customer did not leave a comment.BENNY R.
Customer did not leave a comment.PATRICK W.
Great job! Very helpful and outstanding customer service!BRIAN S.
Customer did not leave a comment.ERIN C.
Customer service was excellent!MICHAEL C.
Ryan was great at helping with the rental paperwork, hookup, disconnect, and return process. Since I did the reservation and check-in online, they were 100% ready for me and I was on my way in a very quick 10 minutes. This is how ALL u-haul locations should operate.William M.
Customer did not leave a comment.BERNADETTE T.
Van was super clean and people SO friendly!Jean S.
Excellent customer service and very friendly! Will use this location again!Andrea C.
Customer did not leave a comment.Dom K.
Very friendly and helpful staff.SETH M.
Customer did not leave a comment.DOMINGO A.
Great customer service.MICHAEL H.
Ryan helped me he is very good kid I recommend this place to every oneBRYAN A.
Experience was amazing, moving is always stressful and the team at this uhaul location totally came through and were able to extend my truck time to accommodate my move! Very happy! Will definitely be using this location and recommending to others! Thanks againJUSTIN T.
Customer did not leave a comment.Kimberly D.
This lady got it done. I was tired after a hard move and a long drive. She was professional and quick. Also, 5 stars.Michael B.
Friendly peopke, easy to understand contract. Woukd rent from this location again. Thank you!Angela A.
Staff was great. Check out was seamless. Great experience.MICHAEL C.
Customer did not leave a comment.Chris T.
Perfect experience. Service with a smile. Those goals took care of me fast@MICHAEL R.
There is 3 young kids 2 boys and one girl there are like angles very friendly and politeBRYAN A.
Wonderful experience. Ryan was amazing. He was incredibly personable, kind, helpful and just a joy to work with. The equipment was great as well. Would highly recommend this location. Thanks Ryan and keep up the super work!ERIN KAY W.
Excellent Service!! Above and Beyond!!!James E.
Easy location to find and the people are incredibly helpful and friendly. Dominick and Ryan were great to work with.SHERYL Z.
Great job on customer service. ThanksSTEVEN W.
Customer did not leave a comment.Kenneth A.
Customer did not leave a comment.Larry F.
Customer did not leave a comment.KORY B.
Very nice stuff clean equipment friendlyBryan A.
Customer did not leave a comment.Sherry B.
Customer did not leave a comment.RICHARD E.
Customer did not leave a comment.john R.
The young lady that helped me with my rental was very friendly and very helpful. A great experience all around!Raimund B.
Nothing as Heather runs this office absolutely flawless!!DANIEL F.
Customer did not leave a comment.STINE K.
The service provided at this location was excellent. The van we rented was nearly new and in great condition. The only downside observed at this location is the limited parking near the office. That aside, we would highly recommend this location.RALPH R.
Customer did not leave a comment.Tom E.
Cab of truck was very dirty and sticky. No COVID precautions. Cleaned it myself. Cargo box was dirty, luckily we caught the lack of furniture blankets and dolly I had ordered. The ladies at the store were kind and helpful.Stephen H.
Super friendly service!David H.
Always friendly,and willing to help.JOHN H.
Customer did not leave a comment.John B.
Customer did not leave a comment.DAVID L.
Toma provided wonderful service. I made my reservation for a different location and i It was changed to this location without my knowledge. She was so helpful and made sure I was completely satisfied before leaving.LYNDSAY L.
Nothing, everyone was very nice and accommodating, I'll use this location next time even though I live closer to other UHaul locations.Sessions H.
Customer did not leave a comment.Megha J.
Customer did not leave a comment.MICHAEL M.
Customer did not leave a comment.THERESE S.
Customer did not leave a comment.SALVATORE B.
Office personnel promptly came out when we pulled up with truckMary C.
Very friendly and nice stuffBRYAN A.
Customer did not leave a comment.ARTHUR S.
Customer did not leave a comment.Michael S.
I am additionally charged $42.38 for what??STEVEN L.
Customer did not leave a comment.Susan C.
Customer did not leave a comment.Kaveh S.
My original reservation was not available and I had two drive over 40 miles to reach two different uhaul locations to pick up the trailer and smaller truck that I was able to get. Everything time I called customer service I was on hold for over 20 min before speaking with someone. The trailer I picked up was very dirty. Terrible experienceClint N.
Heather was super helpful and understanding when things didn't go quite to plan.AREK S.
Heather was wonderful in being flexible regarding my pick up time, helping me to get registered, and making it a seemless pick up for the trailer I rented. I didn't even have to get out of my car to assist in hitching it up, or unhitching upon return. I would certainly recommend this U-haul site as they have a lot of inventory and have a great staff. 5 stars from me. Andy F.ANDREW F.
My go to place for truck rental!Stanley S.
Customer did not leave a comment.Brent C.
Customer did not leave a comment.Ed A.
Customer did not leave a comment.EDWARD A.
I really can't think of anything. They were very accomodating.Gwendolyn M.
Running lights did not work and I got pulled over by police. His should have been covered in check out of trailer. Had to buy $70 of lights at a truck stop to continue travels. Requested a $70 credit and have heard nothing back or gotten any replies.John K.
Great staff. Very informative and friendly. They were very accommodating and flexible about scheduling.DENNIS S.
Excellent customer service, definitely a service lacking by most businesses these days. Grey job, thanks for everything.RYAN C.
Customer did not leave a comment.Gordon M.
Paid for 2 days and told the clerk we were moving on Friday and so we expected to have the truck until the afternoon but instead it was apparently due at 9 am the day we were moving.Jarrod H.
Much better than the last truck I rented. Didn't charge me extra for items I didn't use.Stanley S.
I returned this equipment after hours and had no interaction with staffGlenn M.
Hello, I reserved my U-Haul truck three weeks in advance to specifically pick it up from the Lafayette location, yet a day before I get a call from UHAUL that I had to go 10 miles out of my way to pick it up in Broomfield. The girl in the scheduling office was extremely rude to me about it as well. I proceeded to call 1-800 UHAUL, the Lafayette location, and scheduling again to try to get it changed back to Lafayette and I was told that could not be done. I had questions regarding my U-Haul reservation and the gentleman in the Broomfield location on Perry Street was quite rude to me on the phone, said he didn't have time to answer my questions, that he would call me back, he never called me back!!! Every time I spoke to someone I was trying to get information on mileage since I was driving more out of my way, and every single time I talked to someone I was given a different answer as to what I was being charged for! I was told I was not getting charge mileage, but when I showed up to the location in Broomfield they said that was not correct! Of course UHAUL had me over a barrel because I was moving that day and could not go without a truck! I am horribly dissatisfied with your customer service, my entire experience was the worst I have ever received in my life and I will never use UHAUL again! I'm going to be writing a letter to the corporate office and I'm going to be contacting the board of directors at UHAUL that's how dissatisfied I am with my experience!!!Kim P.
Customer did not leave a comment.Brad F.
Customer did not leave a comment.CLAUDIA G.
Maybe next time tell someone if they can't drop it off at a location they're asking for.Blake W.
Customer did not leave a comment.SHERRI E.
Customer did not leave a comment.Dustin C.
Customer did not leave a comment.Fredrick S.
Always have a great experience at this locationCooper W.
Customer did not leave a comment.Felix R.
The final cost was more than double the initial quote I got. The after hours pick up process was ridiculous and inconvenient. And charging $20 for basic service is horrible. I will be leaving a negative google review and making sure I choose a competitor in the future.Ivan K.
Customer did not leave a comment.Rod B.
Customer did not leave a comment.Wayne L.
Customer did not leave a comment.Spencer S.
Customer did not leave a comment.Gina A.
The beautiful lady at the front was absolutely amazing! She had so much patience with us crazy stoner ladies. A very kept up facility. She & this place changed my mind about Uhaul! Give her a raise!:)Martha G. | Reservation
We had to move our day back due to stuff on our end and it was super easy and the staff is amazing and super helpful!!David H. | Reservation
The staff at Storage Perfect were amazing and so helpful! I’m SO glad that we chose this as our storage facility!Emily B. | Reservation
Glad I chose Storage Perfect!Terri R. | Overall Experience
Everything went very smoothly & didn’t have any problems getting the unitmerlin d. | Reservation
Our storage unit was clean and safe and we were very happy with our experience.KRISTINE S. | Overall Experience
Exterior lights not turned on at 530pm (winter sun at that hour is long gone). Never once did I receive a return call after leaving messages (during normal business hours). Not one return call.Not 1Craig S. | Overall Experience
A positive experience. The price was fair and affordable, including my extended days! The whole staff was very friendly. Highly recommend Perfect Storage.Donna D. | Overall Experience
Our experience with this location is Amazing! The employees are all helpful, kind, and answer questions fully until I understood what they were saying. The truck rental and the storage unit Awesome!Susan R. | Reservation
Very disappointed with this facility. Not only was the staff rude but you can not use on site garbage dumpster to throw anything away. Also lots of mice! Take your money elsewhere.Danielle S. | Overall Experience
Great people would use againDonald W. | Overall Experience
I have rented spaces from this storage facility several times. I really like the couple that manages it - they are great!NANETTE Q. | Overall Experience
There needs to be an emergency after hours phone number near the exit gate. Also parking moving trailers in the isles where the lockers are makes it very tight for cars leaving.Teresa S. | Overall Experience
Would recommend. Facilities nice. Staff very nice and were very helpful.Jeffery Scott T. | Overall Experience
No issues over 6 months of using one of their units.JARED H. | Overall Experience
Pretty good no complaints hereDAERYK C. | First Impressions
Although they werent originally participating with this offer, they honored it anyways and gave us a bigger one for less money!SCOTT H. | First Impressions
Unit was clean and ready for occupancyRANDALL U. | First Impressions
Staff at Storage Perfect was helpful and friendly, a huge plus on a frantic moving day. Highly recomendKIRK I. | First Impressions
The best and most friendly owners ever.CHRISTIE S. | First Impressions