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RONALD S
Customer Reviews for Storage Sense Jefferson
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Truck was not clean inside the cab and the windows were filthy.
DOUGLAS TCowen was excellent. He got me in/out quickly. Great employee! he was professional, engaging and knowledgeable. Facility was spotless. Truck was in top shape. SO glad that this office is close to my house. Thanks again for such a great representative for you company. Regards, Richard Leger
RICHARD LThe contract was scheduled for two full days, but we only used one day.. I started receiving texts before we were ready to release the truck to make sure we did it in a timely fashion because the truck was needed for the same day for another customer.. but I got no refund for U-Haul for only one day of use.
Michele CI need a manager to phone me, pls.
Joseph dGreat team to work with. They don't handle Moving Helpers, but they gave me sufficient time to make sure the Moving Helper I had previously requested was scheduled before I made the final decision to purchase their services. Nice clean storage units areas, I would definitely recommend this facility
ROBERT MAmazing customer service and Storage Sense Staff went above and beyond to help. Highly recommend.
Chad TTruck wa clean and in good shape.
WALTER GEasy and clean
Dantoria BI am still waiting for my receipt . Your light needs to be brighter outside. It's hard to see after dark.
Mary BStorage Sense was very helpful when I picked up my trailer. The building is new and clean, and the staff was knowledgeable about the trailers and U-Haul in general.
Bryan BThe staff was very helpfu.
Jeff PUhual sent me to this location to return trailer and they were not a trailer renting location. There was no trailer jack on the trailer.
Chris C