The app self checkin/out was frustrating.
Christopher F
Customer Reviews for Storage Sense Sulphur
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
They were very nice and informative. The vehicle served our purpose. We highly recommend this location.
DAVID WThe customer service while inquiring about storage unit variables was superb! She provided the details and differences. Anticipating each following question I had, additional information was enthusiastically shared. 5 STARS
CHELSEA RNothing to report the person at Sulphur location was very good and knowledgeable about the situation
james WI reserved a truck in Orange, TX and was told after I arrived that they didn’t have a truck for me and I had to drive 40 minutes away to get one. Terrible logistics and waste customers time when they’re already stressed with the move. Wasn’t the fault of the people at the pick up location. U-Haul is who I blame. Asked for a discount for having to drive hour and twenty minutes and was told no, I already got a good rate online.
JEREMY K