Customer Reviews for Storage Solution Honolulu

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Solution Honolulu

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Alfredo G. on

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Customer did not leave a comment.

Richard M. on

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Romeo T. on

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Terrylene R. on

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Raymond P. on

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Nothing. Very courteous and friendly employees. Whole process was quick and easy. Much appreciated.

JoAnne L. on

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An interesting place to find, but overall an excellent experience. Very courteous and friendly service. My only suggestion is maybe a UHAUL sign in the front window, lol, even though there were multiple trucks parked in the lot.Would definitely rent from here again.

Randall M. on

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I reserved the truck a week in advance. Received a call the afternoon before pick up telling me I had to return it 3 hours earlier than I scheduled it for. Then when I picked it up in the morning I was told an earlier time to have it returned by.

Faiga T. on

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Been to many uhauls on island. This was the best service. They actually act liked they cared and acknowledged me. Awesome job guys

Dawn G. on

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Nove S. on

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Matthew M. on

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jason P. on

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Nothing

Virgilio I. on

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The employees were awesome.

George M. on

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Picking up and dropping off was fast and efficient.

Virgilio I. on

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Kaleo O. on

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DWAYNE H. on

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I put more than enough gas back into the truck and they still charge me $8 more for gas, wow. But they did go out of there way to get me a truck when there was done available. Wat they should do is inspect the truck right there with the customer. Not us dropping off the truck and then getting an email of the bill. Who does that.

Jamie F. on

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Great customer service .

Marc Angelo F. on

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Have more trucks

Ernel R. on

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The lady that helped me had the best customer service skills ever. She was polite and handled the stress very well. She made my stressful day an amazing day

Scott C. on

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Everyone we very helpful. They even stayed late to help us.

Blanca F. on

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Claudia M. on

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While thelocation is good for UHaul, it is a bit far for customers. UHauls typically are close to the main drag. The customer service rep was nice and informative. I did say I would probably need the tuck for just three hours or so and probably bring it back by 3. My project took a bit longer but someone from some office started texting me and calling me saying the truck needed to be back by 3. That isn't a good way to treat a customer. I actually had it for the day but said I might be bringing it back earlier at 3. There was no reason stated other than I said that. They need to inform customers that they will expect it by the time the customer said or customer should call in and let them know it will be later. I think that action was very poor.

joseph W. on

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None at this time

Joyce M. on

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Lynn P. on

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This is one of the best Uhaul rental facilities I’ve used.Extremely helpful staff throughout my whole experience.

Jon S. on

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The lady who helped us could not have been nicer. Awesome.

ramirez H. on

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Engelito L. on

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did not show how big was the vehicle if it was the one i choose until got the key

Sarah C. on

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The van had multiple live cockroaches in the inside of the drivers portion of the van. The location of the business is poorly marked and unclear as to where the business is located.

Jun T. on

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ely K. on

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Great Customer service and well maintained rentals. A great experience.

Ed G. on

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Nothing, overall the staff was very courteous and facility was very clean.

Richard I. on

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Very good service manager Shelly was awesome ,terrific service !

Michelle P. on

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Shelly was very nice excellent customer service

Roy T. on

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Customer did not leave a comment.