Rented a 10 ft truck but was 90 minutes late on the pickup. There were 4 10 ft trucks on the lot. I was told I could not use one of those since they were already reserved. Instead, I took a 15ft truck. Returning the vehicle in under 4 hours, there was 3 10ft trucks on site. While I will still use this service, I was disappointed by the decision not to rent out.Andrew S.
Moving Truck Rental in Waipahu, HI at Storage Solution Honolulu
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Waipahu, HI 96797
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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Best UHaul I've been toEric H.
It was a great experience!!!Brannan B.
Excellent service! Truck was nice, clean and operated as expected. Rental and ancillary prices are surprisingly low. Will rent from the personnel at the Pakela Street office whenever I require another vehicle! Thank you!!Penn-Yuan H.
Dave is great!!!Michael A.
Would appreciate more patience and friendliness.James D.
Nothing!! Your staff at waikele are the best..they are very accommodating..Clifford C.
Need more pickup truck and Small vanElmer M.
Making reservations with Dave was very great, but the day of my reservation she wasn't too pleasant. Too me customer service is everything.Noelani A.
Great customer serviceChristian E.
Staff friendly and efficient; process went smoothly. Truck interior had not been cleaned or sanitized.Chris C.
All goodMatthew T.
Great customer service along with fast and easy. Would recommend highly.Veronica R.
No commentsMelvyn V.
Outstanding and friendly customer service. Great location to where I live. Will definetly recommend to others. Thank you very much!Salina M.
The lady at the front desk helped me out and made sure I was ok when my glucose levels got severely low. She even called to check on me a few hours later. Great customer service and I will definitely be a returning customerJennifer D.
Friendly and professional staff. They strictly followed Covid protocols which was greatly appreciated!Christopher S.
All good for now.Jeffrey R.
Customer service was awful, they didn't do a walk with us to inspect the truck upon pickup. The gas was at 1/4 of a tank. Opened the back it had debris and nails in it. When we returned the truck I asked if the truck could be checked in with the walk and everything. The lady at the desk said we don't do that. I said that I need a receipt with the total cost, was told oh yeah I'll email it to you. I only had the truck for maybe 3 hours. Worst experience ever with U-Haul. This location follows none of U-Hauls policies on check in and check out.Lisa G.
Thank you!Leah D.
I was issued a clean truck but had expired plates.Aaron G.
The truck was clean, but the brakes were soo squishy and it took a long time to stop. Also it sounded like the transmission was going out on it. The shifting was very sluggish and as you slowed would stay revenge at dangerously high levels.Laura V.
The agent was extremely pleasant, and the truck was in terrific condition. Very happy with our experience here.Elaine S.
Great Customer Service!Tarona F.