The staff was extremely friendly and very helpful.
Kevin V
Storelocal Waikele
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Waipahu, HI 96797
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkThe staff is super friendly and quick
Nicole MWe cannot thank Jay & Onna enough for their kindness & ease of renting here at the Waikele location. We were in dire need of a van & from the beginning Jay was very helpful, considerate & very professional. We needed to keep extending as we were a 2 person team moving 10 years of 'stuff'! When we kept calling we came across Onna who was equally kind & both were so accommodating! Shout out to the team working at the Waikele location both Jay & Onna were so fabulously awesome! Mahalo!
Kristine OThe staff here are always friendly and helpful, and I really appreciate them! However, I wish the vehicles were better cleaned and maintained. The last few trucks I rented didn’t seem to have been swept and had trash, dirt, and spilled drinks inside. The windows also looked like they hadn’t been wiped down, and one time, one of the tires had a large gash in it. I’d love to keep renting from this location since it’s the most convenient one for my business. I just hope they’ll pay more attention to the cleanliness and maintenance of their vehicles.
Mariko LAmazing staff gets you in and out quick so you can get to work. Recommend doing the online check in. Truck was clean be aware truck always engages haul and tow mode. You need to push the button on the shifter to disengage it.
Henry K