Customer Reviews for Storage Solutions of Berea

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Solutions of Berea

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William P.
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Customer did not leave a comment.

JEFFREY U.
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Everyone great

ALAN O.
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The gasket around driver entry was loose and hanging in the entry way. Easily put back in place. Right side, outside rear tire was flat, not due to tire puncture, was bad valve in stem.It was my good luck that I noticed the

Robert B.
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Customer did not leave a comment.

Albert W.
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Both employees were efficient, kind, and very courteous. I hope to use this business in the future.

Jennifer M.
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Make sure there is the equipment available at time of pick up would not have reserved if known had to change location and no dolly I don't feel a 50 dollar credit is enough for having to have people come help me because I could not lift alone

FLOYD J.
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Trisha was accepting!!!!! Friendly, courteous and very prompt ... unlike the other UHaul rental near me...

JESSE C.
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Customer did not leave a comment.

cierra C.
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Customer did not leave a comment.

Jill A.
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Customer did not leave a comment.

BOBBY C.
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Excellent service and great staff. Highly recommend for anyone and will be back if needed for future use.

Christina J.
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Customer did not leave a comment.

KEVIN C.
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N/A

ALAN O.
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There is a decal on the cover over the speedometer that blocks that part of the dial where one needs to see to maintain proper highway speed. ????

Georgia M.
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There was no one there & the gates were locked so I wouldn't know about any of that stuff. They had a drop box for the keys.

eric S.
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Not sure.

Kevin C.
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Customer did not leave a comment.

Benjamin C.
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Customer did not leave a comment.

George C.
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The lady at Storage Solutions was very helpful and knowledgeable.

Sarah C.
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Customer did not leave a comment.

Julius M.
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This staff is very nice. Will rent all my needs from this location.

Bradley D.
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Thanks for being there in my time of moving need!

emery C.
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Customer did not leave a comment.

William D.
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Staff was friendly and efficient. Great experience!

Gary H.
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Very upset customer! We have used UHaul several times and are fully aware of how things work. Have never had a problem until using this pick up location. $50.62 in additional charges were racked onto our bill for fuel related fees. This pick up location claimed that when the truck was picked up it had 1/4 tank of gas, which was completely false. It had 1/8 tank. It was returned with the same amount of fuel...1/8 tank. Will not do business with this pick up location again. Strongly considering never using UHaul again because of this!

Jason B.
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Customer did not leave a comment.

Sara H.
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This is the second time within months that I have had to rent a U Haul and dealt with this located and they are the absolute best! The make the experience easier and less stressful! Highly recommend!

Mark N.
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Customer did not leave a comment.

Tracy C.
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Very Diappointed With This Truck. You can tell vehicle needed to be maintenanced. I cant believe they would rent a vehicle like this ?? it shouldn't have been out on the road and could have caused a accident. Really cant believe I spent a lot of money to drive this death trap.....shame uhaul for putting ur costumers in harm's way.

Samantha M.
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Customer did not leave a comment.

April S.
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Customer did not leave a comment.

Sarah B.
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Customer did not leave a comment.

Darell L.
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Customer did not leave a comment.

june L.
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Customer did not leave a comment.

marvin W.
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Clean location. Prompt professional and friendly service. No problems.

Hank P.
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Great people and great service.

Steven H.
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Customer did not leave a comment.

Larry S.
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I think this location was great. Did not like having to go to Berea to pick up my truck. I reserved my truck in Richmond,so it was a little out of my way. Other then that I was very pleased with my move.

Walter H.
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Customer did not leave a comment.

marcella H.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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