Customer Reviews for Storage Units LLC

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Units LLC

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Dawn B. on

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Jack S. on

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Jonas S. on

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Nothing

Tony K. on

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Tami T. on

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Make sure you look at your paperwork. I had a reservation made online 2 weeks prior to pick up which I declined the additional insurance, but the office manager took it upon himself to add it without asking. Glad I caught it before I walked out the door.

Jason W. on

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NA

Andrew S. on

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Tami T. on

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Alice h. on

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I have used U-Haul many times in the past. I like the people and the equipment are simple and user friendly. No real complaints from me. Thank you.

Jeff M. on

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Gerald T. on

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MIKE S. on

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Joshua W. on

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This location was nice and friendly, when I told the personnel of my experience with the pick up office I was advised to call and voice my complaint and that their behavior was less than professional to say the least.

KENT P. on

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Melissa was courteous and friendly and professional and thorough.

Douglas V. on

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Hollie B. on

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Tony H. on

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I was very happy with Shellrock I was unhappy I had to drive 45 mins out of my way to rent their because I live in Charles City but they said my truck was not able to tow a trailer but yet this my 3rd time with no issues with shellrock I don't understand what Charles City issue is except that they just don't want business

Ashley A. on

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Linda C. on

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Patty H. on

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AWESOME experience in shell rock Iowa!!!??

ANGIE M. on

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karen m. on

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Bede O. on

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Nate Q. on

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Dan P. on

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Eric M. on

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Levi B. on

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I specifically went online to get an idea on cost and picked everything out. It ended up costing me $75 more than the online price was. Definitely will not rent Uhaul again......

David W. on

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This was a bad experience. Little to no cell reception, making the self checkout very difficult. Equipment that I rented was not in the truck - had to call in to get instructions. Didn't have the right number of blankets. Process took way too long. No one there to help me. I'm going to avoid renting Uhaul in the future.

James H. on

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anthony b. on

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