Customer Reviews for Storage Unlimited Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storage Unlimited Inc

Overall rating:

Reviews without text are currently hidden. Show them shown. Hide them

Gus V.
Rating:

The owner was very helpful and patient,he couldn’t have been nicer

Olaf G.
Rating:

Customer did not leave a comment.

Mark W.
Rating:

Customer did not leave a comment.

Paul L.
Rating:

Customer did not leave a comment.

Phil T.
Rating:

The owner Lea is a great guy to do business with.

Graham L.
Rating:

Friendly expert easy safe and clean. Put all the inventory online please. With photos, even better so i can book a particular vehicle/trailer. Will improve confidence. Thx

Kimberly G.
Rating:

Friendly and helpful. Pleased with the service.

andrea H.
Rating:

Lee was very helpful and knowledgeable on the equipment we rented. He was very friendly and made the transaction smooth. We will definitely be returning here to rent any u-haul items in the future

gail Y.
Rating:

Great customer service!

Randall F.
Rating:

Customer did not leave a comment.

Roan K.
Rating:

Helpful and friendly and fasssst!

Wayne H.
Rating:

Customer did not leave a comment.

Bonnie M.
Rating:

Again I was very pleased with their prompt response and interactions!

Graham L.
Rating:

Customer did not leave a comment.

Ron T.
Rating:

Outstanding service

Deric H.
Rating:

Customer did not leave a comment.

Colten P.
Rating:

Customer did not leave a comment.

Ronnie M.
Rating:

Customer did not leave a comment.

Michael J.
Rating:

The van floor board was dirty and muddy but understand since it has been raining

Chase D.
Rating:

Could clean the cab, but not a big deal. Truck and key were easy to locate.

Victoria H.
Rating:

Customer did not leave a comment.

tara D.
Rating:

Customer did not leave a comment.

Patrick H.
Rating:

Customer did not leave a comment.

James B.
Rating:

My local UHaul place is great and I’ll use it again. UHaul as a company needs to be more upfront about costs. It shouldn't cost me $50 for one hour and one trip to take furniture to Goodwill. Stop advertising for the much less rate.

Richelle B.
Rating:

Best uhaul place to rent from. I would do it again if I needed too

Barry B.
Rating:

Everything was great. Great customer service.

Repasky R.
Rating:

Customer did not leave a comment.

tara D.
Rating:

I use trucks often for my business and I won't rent from any other location. This one is the best I have worked with hands down!

John C.
Rating:

The guy was great and got me on my way quickly and easily. Very helpful. I was battling moving while dealing with an abscessed tooth (as luck would have it), the last thing I needed was friction. There was none. I was in and out with what I needed in a few minutes.

MAX P.
Rating:

Customer did not leave a comment.

Michael F.
Rating:

Love the counter tech. Everything was really good as it has always been when I have been to this location

Michael H.
Rating:

Have used several times and my experiences have been very positive.

Lloyd M.
Rating:

Customer did not leave a comment.

Joel P.
Rating:

Only 2 people working. The supervisor told the other guy, who, by his own words was inexperienced, to check us in. All he did was say they would take a picture of the unit and email me that evening when checked in. They did not check it in until I contacted UHaul after getting an email prompting me to return 2 days after I had already done so. They were cordial.

John H.
Rating:

Easy rental, no bs or lines. Will be back

CHRISTOPHER S.
Rating:

Customer did not leave a comment.

Paul C.
Rating:

Courteous, easy going, simple to deal with

Timothy M.
Rating:

Was perfect

Eric S.
Rating:

Hard to find. It’s located on dirt road with no name and is impossible for GPS to locate. Also located far from road in gully behind trees so can’t visually locate it from Highway 290. Took over 45 mins to find from home address located 6 mins away. No one at office until 9 am. Had to call customer service twice for assistance in dropping truck off.

Lee S.
Rating:

Customer did not leave a comment.

Grant B.
Rating:

Might want a bigger sign by the highway, never knew there was a u-haul place there.

Jon M.
Rating:

Customer did not leave a comment.

Larry D.
Rating:

Customer did not leave a comment.

David H.
Rating:

Customer did not leave a comment.

Robert W.
Rating:

Customer did not leave a comment.

Jay P.
Rating:

Customer did not leave a comment.

Julie T.
Rating:

Customer did not leave a comment.

Michael G.
Rating:

Customer did not leave a comment.

Clay M.
Rating:

Great customer service.

Bill T.
Rating:

Customer did not leave a comment.

Bill B.
Rating:

Returned the trailer a day early and still get charged for another day. People should do as they say they will do. This place has a problem with doing that.

Bradley R.
Rating:

The building is shared with some shade tree mechanics who are rude and very uninviting. Limited places to park and they are not easily accessible.

Jason J.
Rating:

Great service

David B.
Rating:

Young man the processed me was very friendly and professional. Man that received the trailer was very helpful and professional.

Roxanna C.
Rating:

Customer did not leave a comment.

Michael C.
Rating:

My truck had a loose steering system and the rear door closure system failed during the drive. I had to use bungee cords to keep the locking device closed.

Marthinus L.
Rating:

Customer did not leave a comment.

Elizabeth M.
Rating:

Customer did not leave a comment.

Eduardo H.
Rating:

Customer did not leave a comment.

Larry B.
Rating:

Customer did not leave a comment.

Mark D.
Rating:

Customer did not leave a comment.

Karen G.
Rating:

Customer did not leave a comment.

Jeff H.
Rating:

Customer did not leave a comment.

Ted M.
Rating:

The express pickup is a complete waste of time. Once we had everything entered we waited, sitting in the hot sun (while our moving help waited at our storage unit) for 25 minutes to get approval and receive the code to access the truck key. It would have been so much easier and quicker to wait until the rental office was open and finalize pickup that way.

ARNE B.
Rating:

We have used this U-Haul location several times and have always been pleased with the very courteous service and the clean, well maintained equipment. We will be using this location should we have need of a U-Haul in the future.

Carrie W.
Rating:

Customer did not leave a comment.

MICHAEL C.
Rating:

Customer did not leave a comment.

Draper D.
Rating:

The guys that run this location are very friendly.

Gary B.
Rating:

Customer did not leave a comment.

Karen F.
Rating:

Customer did not leave a comment.

Kenneth M.
Rating:

MY VISIT DOES NOT REQUIRE ANY IMPROVEMENT!!

Michael B.
Rating:

They help me very much

chris F.
Rating:

Customer did not leave a comment.

Donald L.
Rating:

Customer did not leave a comment.

Patrick A.
Rating:

Customer did not leave a comment.

Marissa W.
Rating:

You sent me to another UHaul location outside of what I ordered. It would've been nice to have that information ahead of me driving an additional 40 miles in between locations.

Clayton R.
Rating:

Customer did not leave a comment.

Frederick H.
Rating:

Try making sure the hitch is fastened before having a customer drive away!!! Not long after picking up our trailer it came off. We were stranded off a road in sweltering heat!!! Our friends came to our rescue before your people could get there.

GRAHAM L.
Rating:

Great staff, quick and easy to rent & return. Dors get any better. Thx.

Donald F.
Rating:

Customer did not leave a comment.

Richard B.
Rating:

Rustic spot - but it worked to park the trailer

Chris R.
Rating:

Customer did not leave a comment.

Kevin P.
Rating:

Customer did not leave a comment.

Larry W.
Rating:

Customer did not leave a comment.

Elizabeth A.
Rating:

The only problem we experienced was the very poor online interaction between the location and UHaul. Very consumer frustrating

Michael C.
Rating:

No parking available at drop off. Had to block in another uhaul truck but was able to leave the roadway clear. Very good staff. Truck ran well and met our needs. App at checkout was cumbersome. I entered miles wrong by 300k and had to backtrack. Doing so I lost all my pictures and had to reshoot them. Other than those few issues Overall very good experience

Leo B.
Rating:

This Neighborhood U-Haul is amazing! They work hard to get you what you need, even when they are extremely busy. I'll be recommending you to everyone I know. Thanks for everything! Leo

Francesca G.
Rating:

Hi, Great service and really helpful staff. There was a hiccup due to Uhaul's website; I originally booked a trailer for another location, turns out that location does not offer trailer rental. Storage Unlimited was able to help me out.

Francis H.
Rating:

Create a way to check your trailer in without someone being there. I left it there on Saturday July 20th at 1220pm. They closed at 12pm. And it was only discovered today that they had it. I was getting harassed for not turning it in. Not a very efficient system.

Tim A.
Rating:

Customer did not leave a comment.

John H.
Rating:

Excellent service. Great turnaround time on pickup. I highly recommend this location!!

Dianne H.
Rating:

Excellent service!!!

Jacob I.
Rating:

Customer did not leave a comment.

Graham M.
Rating:

Everyone was amazing! Very easy to deal with and extremely friendly! Much much better than any of the locations closer to my house!

Martha C.
Rating:

Very busy with long wait time

PENNY F.
Rating:

The Hwy 290 location was great. But dealing with the main U-Haul help line and using the U-Haul app was TERRIBLE. I don’t have low enough ratings to capture how bad it was. I will NEVER use U-Haul again. I waited an hour on hold to pick up my truck and 30 minutes to drop it off. That’s 1.5 hours added to my move because of U-Haul’s incompetence. To add insult to injury I had to listen on hold to a voice that said “U-Haul makes moving easier.” No. It didn’t. It made it a WAY bigger headache than it needed to be. The on hold voice also invited me to the U-Haul site to submit a review. So I did. Guess what happened? The site is so badly designed I got an error message and couldn’t even submit my bad review. I give U-Haul ZERO Stars.

Samuel L.
Rating:

Customer did not leave a comment.

Deleinia B.
Rating:

Customer did not leave a comment.

Mary S.
Rating:

Customer did not leave a comment.

stanley S.
Rating:

Customer did not leave a comment.

No reviews have been submitted for this location.

Back
To Top