Excellent customer service
Joseph N
Storage Unlimited Inc
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Austin, TX 78737
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.0 Average Customer Rating
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Whoever runs the front desk has zero manners, horrible customer service, belittling, and demeaning. I would never have him or that facility represent U-haul. I have never had worse service. I took the U-haul on an over full tank, and returned it on a full tank. He embellished the charges and when I inquired about the charges he became extremely aggressive and threatening.
KRISITNA OWe did a key drop off so we didn’t go inside and interact with anyone. Key driop was easy though
Frank LT
Elizabeth SThe U-Haul’s system-wide website was moving incredibly slow. We had to wait over 90 min to get our rental set up. Apparently, this “outage” was all over the USA. Hopefully U-Haul can fix this issue. The man who was helping us was friendly. I felt bad for him as people were leaving because they got tired of waiting on the U-Haul website.
dianna m