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Michael G
Customer Reviews for StorageGirl
24/7 Rentals
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U-Haul Truck Share 24/7© Location
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The return process was frustrating. There was no one in the office to assist, so everything had to be done through the phone. Unfortunately, the internet connection kept stalling, which made the process take much longer than it should have. On top of that, there was no designated place to park my vehicle while I returned the truck, so I had to keep moving it to stay out of the way. Overall, the experience was inconvenient and poorly organized.
Lori LIt was all ready for me when I got there for my appointment and they worked with me to make sure I had what I needed. Thanks!
Christopher RI never received a receipt.
Jamie RWonderful service
jeff hCost arm and leg from this place.
Mac HA great place with awesome personnel. We've used this place before as well and recommend to our friends.
Matt BPassenger door was very hard to close, the back was dirty, i had to sweep it out, do i get that $25
Henry VBetter lighting at front of the building for returning keys after sunset.
Judy PVery nice and helpful !
Mark BClean and organized office. Great customer service and very friendly staff. Will definitely be using this UHaul location again. Quickest rental I have ever had
David CThis is the nicest U-Haul facility I have ever encountered. Clean, bright, pleasant. The renting process was seamless and easy. Place some railroad ties along the back of the trailer parking area. The trailer rolled down a hill when I disconnected it.
Brad BNothing , everything went well! The counter guy was polite and got me on the road in 10 minutes!
Jill ERented a car dolly and equipment was quickly hooked up to my vehicle by employee. Will be renting from this location for my future needs.
Troy LI paid for my dolly to be connected and told that they could not connect it, that I would need to watch youtube video.
vetrual pEquipment rental was quick and easy
Keith SHave rented Uhaul’s for many years and this was by far the cleanest place I have rented from. Extremely happy with the service provided.
jerry mLocation is well maintained and friendly staff. Will be using again.
Mellisa TLocation was closed left trailer on the back lot with other trailers and trucks
Chris PThis location was so very helpful to hook everything for my wife as I could not help, due to health! My wife said the owner was so very pleasant and went out of her way to assist
Randy MNothing against this location I rented from, they where fantastic. But 1-800 u haul….they are terrible. No help at all.
Jason JHali and her staff are excellent, professional and helpful. This is the 2nd rental experience and we will ONLY rent from this location, company and staff.
Collin RKnowledgeable staff and the facility was very nice
Melanie BI’m trying to figure out why I’m overcharged a amount charged $166.05 overcharged they cost me 173.00 for the truck I was given 200 miles that I didn’t go over” $61.69 For the trailer. So I’m trying to figure out why your mom charged another $166” Is 2:00 PM and i called the facility 4 time & two times back to back with no answer
Aaron WQuick pick up and helpful
gary bFriendly and helpful staff
Mark AFriendly and helpful staff
Hali BFriendly and easy pick up.
Jim BI will unless a emergency rent anything from uhaul again
Don RDidn’t have my appliance dolly but still charged me for it
James WDo exactly what the storage girl did she is the best representative of u haul has ……………
Kevin PI was grossly overcharged when returning the vehicle. The vehicle was returned exactly the way I received it, including having our gas in it.
Melinda OEmployee was very nice and helpful
MICHELE SI've rented from Uhaul and 2 other movers in my 40+ years and NEVER have I experienced the level of follow-up, care and consideration. Simply the MOST Professional experience EVER!! My son is moving out of state in a few months and we will ONLY use this location for any future needs.
carl rFirst time rental, great experience.
Kathy SStorage Girl rental has the best customer service. Our move was very successful, thanks to the friendly staff and helpful ideas of staff. Highly recommend to anyone making a relocation. Thanks again.
Gale RThe lady was very professional. This was the easy rental I have ever done. So simple. There is nothing you can do to improve just have everyone go to StorageGirl!!! 5 stars
Eddie MWent above and beyond to help. Extremely friendly and helpful. Made my entire adventure less stressful. Would highly recommend and use again whenever I need.
Sarah CSoftware looks well thought out and troublfree...apparently needs some more debugging. Clunky, very time consuming when it didn’t work.great tool once it gets worked out
Billy MGreat service
Jimmy MI had a wonderful experience with U-Haul and Storage Girl. I ended up with COVID in the middle of my rental period. They extended my rental until I recovered. I am very appreciative and will recommend U-haul and Storage Girl to anyone and everyone.
Nicole CI called ahead and mentioned the planned drop off time. They directed me over the phone where the drop off area was. By the time I finished unhooking the car dolly, I was greeted by the check in person and she quickly completed the return process.
PAUL SVery professional and friendly staff. The equipment was clean and well maintained. I would recommend this location to anyone looking for great service !
Gary Bgreat service. thank you!
Jason SHelpful, friendly and accommodating
Norm BHelpful and a great experience. Will be back for future rentals
Michael SGreat customer service
Hali BNothing from start to finish it was a great experience. I will recommend everyone to storage girl!!!
CASEY LStephanie was courteous, cheerful and very helpful.
Edwin MEverything went smoothly.
Joseph FThe cab of the truck was infested with roaches. I did not notice them until I had left with the truck and gotten the back loaded.
Shelley C