Customer Reviews for Storagemax Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storagemax Self Storage

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ashlyn b. on

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Julianna w. on

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gilberto g. on

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Cory S. on

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Aaron G. on

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Pat M. on

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The manager was great, he was really helpful and nice. The location is hard to find, the gps does not list it as north interstate 35 and it sends you down to the south side by a strip mall and target. The location is not good, it comes up fast and if you are not watching for it you will end up driving about 3 miles out of your way doing a couple of turn rounds to get another run at it. It is also really crowded and and hard to get around in. I have never seen a worse location for a uhaul rental place and storage unit business. Once again the manager was great. I would suggest to go to the uhaul location on 620 in Round Rock, I have been there several times and it is just a perfect location for uhaul.

Jesse F. on

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Really helpful service, super friendly and really straight forward experience. Really satisfied.

JOEL S. on

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eddie c. on

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Super nice experience

Valerie M. on

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Very helpful and efficient why I’m a returning customer! Tks

jeanette h. on

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Vincent J. on

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Love it. Customer service was over the top

Sydney K. on

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Joshua A. on

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tom r. on

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Keep Bill Hart on the job. He's terrific!

Patrick N. on

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Keep Bill on staff - great guy and a huge help

LARRY P. on

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Nothing...petfect!!!??

Erica M. on

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Malynda G. on

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Mckynzie R. on

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Gil G. on

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Very friendly and accomodating.

Patrick M. on

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Bill Heart was very friendly and courteous.

Dora R. on

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Benny C. on

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He accepted my truck. Very pleasant gentlemen even though everyother’s were also full he made room for another truck.

Josh J. on

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Bill was fantastic! Extremely helpful and really nice. I'd defintely rent from here again!

Megan V. on

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Dan S. on

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Bill did a great job and the process was great!

ADAM K. on

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John C. on

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Fast and friendly!

Jaime L. on

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Davis S. on

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Keep doing what you're doing. I appreciate how well your different stores worked together, combining resources to ensure I had everything I needed.

shawn l. on

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Great customer service!

Jerry K. on

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Tony C. on

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They were very polite and proffesional. Great job!

Jennifer B. on

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JEFFERY W. on

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GREGORY G. on

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Dimas G. on

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JEFFERY W. on

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Philip G. on

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Brenda F. on

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The only comment I have is that the when gears would not change over when changing speed and a tad bit transmission slip. Overall very above average...

Richard k. on

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Excellent customer service! David was very thorough, helpful, and considerate from the point of reservation to picking up the van. Thanks!!!!

ROJAS M. on

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John M. on

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Outstanding customer service. I would recommend to all needing a U Haul or storage in the Round Rock area.

Antonio V. on

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CODY M. on

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Craig C. on

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Scott S. on

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Bob at the front desk was awesome to work with.

Jay ar San R. on

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Keep on improvising for your cutomer needs like what you did to me. I reserved a cargo van in Round Rock but I was transfered to Interstate Frontage Rd. Representative was able to pull it out & got my cargo van despite of technical diffulties. Keep it up fellas.

Shannon S. on

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Parking lot was small a difficult to maneuver. Other than that, a very satisfying experience.

john a. on

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very helpful and accommodating

holly b. on

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Positive experience from start to finish. I appreciate how polite and professional they were and how they explained expectations (returning vehicles, etc).

Darren L. on

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Great experience. Very friendly and extremely helpful staff. Would most definitely recommend.

emma p. on

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Mr. Bill was very friendly, professional and thorough.

cindy h. on

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Thanks for all your help, Bill!! You have been great to work with!

Maritza C. on

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Inside of truck was extremely dirty. Side view mirror was previously broken and not replaced prior to subsequent renting. Cigarette ashes in ashtray, smelt. Had I not been pressed for time, I would have asked for another truck or went to a different location. Not to mention it was a bit of a hassle to simply rent the truck. Process took almost 45 min.

KYLE J. on

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Bill was great, explained everything clearly and had us in and out in no time flat!

cindy h. on

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nelson v. on

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Great customer service!

Michele H. on

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Chad W. on

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Bill is super friendly and the equipment top notch.

Ryan K. on

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edy s. on

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Very good service. Staff is nice and helpful.

Oluwaseun O. on

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The manager at this location was very friendly and provided great service.

BEATRIZ W. on

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the manager was very helpful and service WAS EXCELLENT

Nicolas T. on

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very kind and attentive

Raymond B. on

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I had no problems with the rental. They had everything I needed and made my move a whole lot easier.

DORRIS S. on

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The gentleman at StorageMax are always accommodating and will work to solve a problem no matter what kind or what time!

ROSA M. on

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They stated they had the trailer we show up to pick it up and they don’t have one in stock.

Yvonne M. on

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MY L. on

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James B. on

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The service was great.

Valerie M. on

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We had a great experience, no problems. Appreciate friendly prompt service and well maintained equipment!

Monique M. on

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Lida b. on

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The manager was super nice and helpful. Will go back again.

Patrick G. on

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Nothing you are doing a good job and are a great service based company.

shawn h. on

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Very helpful

tracy k. on

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Rachel S. on

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Amanda R. on

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The guy was awesome. Very helpful.

Clifton F. on

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Jeffrey D. on

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Great service!

James P. on

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RICHARD G. on

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Very good service. Van drove well and was nice and clean.

Kaylyn E. on

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Bryan T. on

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Pickup was great. Very friendly and explained everything well. The truck we got was clean and A/C blew cold.

David N. on

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Travis M. on

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The truck I rented did not have AC and it was not disclosed to me. It was too late to return it it, so I had to drive through the south in August for 4 days without AC. It was brutal. It does not make sense that the dealer did not check or did not know.

Wayne S. on

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danny g. on

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Gentleman who assisted me was very professional and promptly took care of the return.

Steven N. on

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Bill was great, and stayed late for my expected arrival.

Kashanti D. on

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Greg T. on

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Mariana N. on

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Bill gave us Excellent Customer Service and Excellent advice on making our move easier! Thank you Bill

Glen C. on

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TYLER J. on

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Quickest rental I've ever done. I will definetly be back

Mike L. on

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KEN O. on

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The shop management was very friendly and customer oriented. They had what I wanted and asked all relevant questions so that I get a good experience. David and his colleague were very nice. Thanks

Yacinta H. on

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The staff is Super friendly and helpful.

Marie A. on

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Bill is very professional and Courteous. Will recommend this location without any doubt. Thank You so much Bill for being so patient.