Customer Reviews for Storagemax Self Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Storagemax Self Storage

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Oluwaseun O. on

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The manager at this location was very friendly and provided great service.

BEATRIZ W. on

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the manager was very helpful and service WAS EXCELLENT

Nicolas T. on

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very kind and attentive

Raymond B. on

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I had no problems with the rental. They had everything I needed and made my move a whole lot easier.

DORRIS S. on

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The gentleman at StorageMax are always accommodating and will work to solve a problem no matter what kind or what time!

ROSA M. on

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They stated they had the trailer we show up to pick it up and they don’t have one in stock.

Yvonne M. on

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MY L. on

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James B. on

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The service was great.

Valerie M. on

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We had a great experience, no problems. Appreciate friendly prompt service and well maintained equipment!

Monique M. on

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Lida b. on

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The manager was super nice and helpful. Will go back again.

Patrick G. on

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Nothing you are doing a good job and are a great service based company.

shawn h. on

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Very helpful

tracy k. on

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Rachel S. on

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Amanda R. on

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The guy was awesome. Very helpful.

Clifton F. on

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Jeffrey D. on

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Great service!

James P. on

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RICHARD G. on

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Very good service. Van drove well and was nice and clean.

Kaylyn E. on

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Bryan T. on

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Pickup was great. Very friendly and explained everything well. The truck we got was clean and A/C blew cold.

David N. on

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Travis M. on

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The truck I rented did not have AC and it was not disclosed to me. It was too late to return it it, so I had to drive through the south in August for 4 days without AC. It was brutal. It does not make sense that the dealer did not check or did not know.

Wayne S. on

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danny g. on

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Gentleman who assisted me was very professional and promptly took care of the return.

Steven N. on

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Bill was great, and stayed late for my expected arrival.

Kashanti D. on

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Greg T. on

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Mariana N. on

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Bill gave us Excellent Customer Service and Excellent advice on making our move easier! Thank you Bill

Glen C. on

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TYLER J. on

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Quickest rental I've ever done. I will definetly be back

Mike L. on

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KEN O. on

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The shop management was very friendly and customer oriented. They had what I wanted and asked all relevant questions so that I get a good experience. David and his colleague were very nice. Thanks

Yacinta H. on

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The staff is Super friendly and helpful.

Marie A. on

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Bill is very professional and Courteous. Will recommend this location without any doubt. Thank You so much Bill for being so patient.

Ed S. on

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Bill did a great job of helping me with my reservation. Very friendly and professional. Everything was very smooth and efficient.

Philip C. on

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I was supposed to pick up this trailer in Austin at the Thermal Dr location, but the manager told me that the reservation fell thrpugh at 8am, and I arrived at 11am. In the 3 hours between I received no emails, texts, or phone calls from U-haul. So, I arrived to find out that not only did they not have my trailer, but that there was no guarantee that I would get one. So I had to call U-haul to find another trailer, and they sent me up to Round Rock to pick up the trailer I used. I was certainly disappointed in the lack of communication and the fact that I had to find a new trailer rather than u-haul securing it when the original reservation fell through.

Gonzalo A. on

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DONALD C. on

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The attendant Bill is great very professional and a great personality

Israel M. on

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Awesome customer service

Carrie A. on

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James B. on

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Dave and Bill are super people parking lot is very cramped vehicle has "tracking" with steering problems

Miranda D. on

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Greg W. on

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Awesome staff!! Friendly, helpful and considerate. If they aren't the closest location, it's worth your drive!

BRENT C. on

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Donald D. on

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Patrick M. on

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Robert F. on

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Mark P. on

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I made this reservation a month in advance. I printed the information late the night before for the location of the pick up. Upon arriving to the location the trailer had been rented out. While I was at this Uhaul location the attendant called the main Uhaul office. While the Uhaul attendant was on the phone I received a text that the location had been changed. It made the whole experience a lot more difficult then it needed to be. Since the location were several miles apart.

Steven G. on

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ANTOINETTE R. on

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erich v. on

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TINA D. on

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Thomas B. on

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Ron G. on

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ANABEL F. on

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Rebecca B. on

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When picking up, I was charged about $100 more than I was quoted online. I know tax is not included in the price listed, but I am fairly certain tax was not that much. The guy said it was the insurance and tax, but I chose insurance when checking out online, so I don't see how this is the case. He was very pleasant though.

DAVID T. on

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Excellent customer service

Jason M. on

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There's very little room to park at this location for office visits.

WILLAM S. on

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Gene W. on

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Had to drive additional 32 miles as info on website was not clear. Passed another Uhaul location which was closer but did not come up when setting up contract.

Don K. on

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Bill is great. Thanks

Steve Z. on

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Sandra C. on

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lena o. on

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Daryl E. on

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Kenneth C A. on

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Judy P. on

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David, who was working on Saturday 4/22 was simply outstanding. He was friendly, thorough and very helpful. I had another storage unit and decided to not go with their facility because of David's professionalism. Kuddos to him!!!!

William C. on

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Parking is a little tough, but the truck was clean and the manager was friendly and helpful.

ALLEN K. on

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Edward F. on

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STEFANIE L. on

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Nothing, all was great!

DANIEL P. on

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Ken N. on

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DORRIS S. on

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Henry M. on

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jack f. on

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DANIEL V. on

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frank o. on

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Thanks Bill for the great customer service!

Janet N. on

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Tessa M. on

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Very helpful and my move went very smoothly!

Cole C. on

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Great customer service

EDWARD K. on

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good price, great service, exceeded my expectations

Paloma F. on

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DIANE B. on

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The gentleman that helped us was awesome. Great customer service. Thank you

carol c. on

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James H. on

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Great experience. It couldn't have been any easier. The van I rented was in great shape and had sticker showing it recently had oil changed

Tracy M. on

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Alexis T. on

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elizabeth v. on

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roy L. on

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Very good service and friendly. Thanks!

ZEMIN Z. on

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It a excellent rent truck. I will come back recently. Thanks.

Barbra B. on

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JACK TERRY JR L. on

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The gentlemen was knowledgeable and made us feel more comfortable with the rental.

Alexander R. on

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Jerry B. on

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PUT THE RIGHT ADDRESS ON YOUR WED PAGE

tung n. on

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A+

jerry c. on

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Customer did not leave a comment.