Everyone was super friendly
Benito J
Customer Reviews for StorageOne Rentals Horizon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Fuck your absolutely worthless fucking packing materials. Not only is it really fucking overpriced, it's unusable garbage. I bought a three pack of tape. The dispenser didn't work and the tape was impossible to pull. What a complete waste of money, and because of that I'm going to avoid using your services ever again because of such a cheap and disgusting cash grab for people who are in a hurry. I don't want to make another stop for more packing materials but now I have to. Staff was very helpful and polite. Boxes are sufficient.
Nicholas MVery Easy since I pre-registered online. Truck was at the location ready to go. Staff was friendly. Pick-up and Drof-off was quick and easy. I only need the truck for less than 4 hours to move some furniture.
Shawn MThank you
Amelia BI really like the professional and cheerful communication with both agents I worked with including the phone call from a third agent. Authentic customer service . 5stars.
Jeffrey OGreat company ! Great employees ! Great Prices ! 5 STARS
Jon RThe girl at the counter was super helpful and super friendly!
CAROL SEnsure that the truck and its amenities, such as the pull-out ramp under the door, is well explained.
ELI SQuick and easy. Great customer service. Clerk very knowledgeable. Would recommend.
ROGER NSimple, quick and easy to get get my rental and return it. Great location
AVERY WAwesome service! I rented and returned the uhaul in record time thanks to the great service provided by the local staff. Kudos!
SANTOS BCustomer service girl was great - professional and on top of everything
KEVIN FVery helpful, great customer service!
KRISTOFFER DVery good experience
STEPHEN DThe door seal on the driver side is coming loose, which caused a whistle when I was driving down the highway
JOSHUA LNothing everything was smooth and fast!
PATRICK VWe were not able to pickup our UHaul via mobile pickup on time due to the reservation not being set up before they opened. They did not apologize or offer any compensation for the late reservation. What’s the point of offering early AM spots when it cannot be accommodated.
CHRISTOPHER TQuick and easy. Friendly staff!
MARTIN PThe agent was amazing we were running late as the were closing and she patiently waited. It actually felt like we made a friend in her. Ver awesome experience.
Christal TGrate Customer Service!! Easy, simple in - out drop off and pick up. Highly recommend them
Charles KThe vehicle provided to me is not safe while yes it was clean the car needs an alignment. Driving this vehicle gave me severe anxiety on the freeway. The car vets go right constantly even with me have two hands tightly on the wheel at all times. This is the worst experience I’ve had just because of the terrible maintenance on this truck which made me fear for life while driving it across the city full of my belongings.
MARTHA VThe guy I dealt with was very helpful and nice.
SAMANTHA BTasha was outstanding...thank you
THOMAS DTasha at the front was very friendly and helpful. She deserves a raise!!
SAMUEL G