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jan c
Customer Reviews for StorAll of Fallon
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
I don't really know how to rate this place. Not because they did a good or not a good job, but because there was no interaction. I was able to drop it off after hours and know that they will take care of it. At least I always hope they take care of it. The few times I've interacted with the people at this place they have been very friendly and kind. However I dropped it off around 8:00 and no one is there at this time. I used the app and put the trailer next to many other trailers. So essentially there's nothing really to rate. The place is taken care of. And I know that if I do need to work with the people here they are friendly patient and kind
Michael JPick up and drop off locations were extremely quick and efficient. Great communication! Highly recommend!!!
Tim ADon’t see any need for improvements!
Jaden MI've rented from this location several times. Always good quality trailers and excelled customer service.
AMANDA SThe guy here was nice. All his stuff was lined up clean and orderly. He was very helpful to me
Shirley BI will be renting from U-Haul again and again
Denise BI would have liked some type of return receipt that the trailer was returned and in good condition
MAUREEN PExcellent customer service.
MICHAEL TThank you you will never know how much i appreciate you being open till 2:30 on saturday
Eric CAfter hour dropoff
JERROD EExcellent service ! Quick checkout and trailer hookul !
TIMOTHY NThe return process was seamless. I just returned the key and was on my way.
Glen PWe had to keep the truck for another couple of days and calling to make those arrangements were pretty painless. I was happy with the service we got, and I'd definitely use this location again.
Kelli TPatient and helpful
CHRISTOPHER HGreat service
rueben dNo issue , again very easy to return and leave truck.
KYLE SVery kind and efficient! Would highly reccommend.
DIMITRI FExcellent customer service.
Bill GThe person was very friendly and helpful. The easiest rental experience I have had in many years.
Paul CExcellent customer service. Vehicle was ready on time and agent gave excellent instructions on the vehicle usage. Would highly recommend this facility. No improvement required.
Bill GHave more trailer sizes available!
AMANDA RGreat customer service. Very efficient and very polite.
Kathleen WThe only thing that was irritating is that my reservation was not at the pick up location. The nice gentleman that helped me had to transfer the reservation to the location we were told to get it. He was very nice and told showed us how to ratchet the straps down.
Lisa CHelpful person at place of business
WILLIAM LGood helpful experience.
MICHAEL ORented a truck a few months earlier…it ran bad and cost a lot in gas….the trailer rental was good….
Connie WService was great. Friendly, efficient and everything exactly as anticipated. Would be happy to rent here again!
DON RStor All on Gummow is a clean and pleasant place.
Nancy CThey were very polite and respectful.
Emily KVery nice and open on sunday
Shjerry BNice, understanding, and informational. Helped hitch and unhitch. Amazing!
Sabra PSmooth operation, addressed my concerns and hooked up the equipment.
Shawn HHave all uhaul facility staff learn from how this one is run, Charlie should be a mentor, his knowledge and skills and willingness to assist in every way to his customer is absolutely second to none, his calm kind simple explanations on different topics don’t leave you confused or have you reaching for an abbreviation booklet
Patrick Mnothing i can think of
William DFrom the equipment availability/condition to the friendliness of the staff I can't think of a thing that could improve it.
Mary WService was excellent and staff was friendly.
Lisa DGentlemen was very professional and friendly.
Edward OFriendly staff
jeff mGreat
Paul OAlways a pleasure to do business with this convenient location, from one business to another, Thank You!
Carl LI had to vacuum the truck yesterday when I got home from picking up the truck
James H