First, I made a reservation fof a 10 ft truck. Got a call and was told the closest available was a out 10 miles away. An extra 20.9 in miles. Cancelled reservation a d found a rental much closer. First, you shouldnt advertised a product you suposedly do not have. I say do not have because I drove right past my original reservation office and there were 2 trucks sitting there.
Howard B
Customer Reviews for Store Here Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Excellent!
Sergio CThe truck was parked halfway into the bushes and I had to step through mud to get in.
Frank WRepresentative had no personality--rarely spoke.
BYRON PWhen requested equipment to move it was not in the truck. Then was double booked for the U-Haul and asked to come back earlier than booked for.
ZACHARY BOnly 1 vehicle was on site- which was the vehicle I reserved!
JAMES WThe mobile drop off process was rather cumbersome. It was hard getting the online app to accept all the pictures (more were required than in the video example).
Jeff SI appreciated their help getting us ready
Kristen Athe u-haul.com didn’t make it real clear how to check my truck in
MATT D