The truck had ants. The ubs chargers did not work. The psssenger lock was broken. The check engine light was on. It was a terrible truck.
James L
Customer Reviews for Store Here Self Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
The storage site for the rental was great. The issue is with the exceptionally poor condition of the truck rented and the high price of the mileage ($1.29/mile). For a small move to a nearby city it cost us over $300 for one day which is ridiculous. Definitely not renting with UHaul ever again and would recommend everyone to price compare and use other providers which offer cheaper options.
Deepak MDude at the front office was super cool !!
DARRICK BGreat customer service
Patty HFirst, I made a reservation fof a 10 ft truck. Got a call and was told the closest available was a out 10 miles away. An extra 20.9 in miles. Cancelled reservation a d found a rental much closer. First, you shouldnt advertised a product you suposedly do not have. I say do not have because I drove right past my original reservation office and there were 2 trucks sitting there.
Howard BExcellent!
Sergio CThe truck was parked halfway into the bushes and I had to step through mud to get in.
Frank WRepresentative had no personality--rarely spoke.
BYRON PWhen requested equipment to move it was not in the truck. Then was double booked for the U-Haul and asked to come back earlier than booked for.
ZACHARY BOnly 1 vehicle was on site- which was the vehicle I reserved!
JAMES WThe mobile drop off process was rather cumbersome. It was hard getting the online app to accept all the pictures (more were required than in the video example).
Jeff SI appreciated their help getting us ready
Kristen Athe u-haul.com didn’t make it real clear how to check my truck in
MATT D