Customer Reviews for Store It America
(U-Haul Neighborhood Dealer)

Rating:

4.0

Great service

Rating:

5.0

Debbie at Store It America was absolutely amazing! Friendly and helpful.... Would recommend this location and working with her.

Rating:

4.0

I would look at creating a drop off spot, it was confusing where to park it, but very easy to spot and access.

Rating:

4.0

My experience was pretty good so nothing I can think of at this time

Rating:

3.0

The only problem was that over charged on milage. I took pictures of before and after and they are not what on receipt. My name is Nigeria Butler and rented on May 3,2025.

Rating:

5.0

I would recommend this storage facility to anyone. DEBORAH L is a wonderful person to deal with.

Rating:

5.0

Very friendly and well maintained

Rating:

5.0

Super nice, helpful, accommodating, was a great place to store stuff until I finished moving. Having UHaul access and storage all in one spot made things much much more convenient and simplified my move.

Rating:

5.0

Debbie is very friendly and very helpful!!! Very clean place.

Rating:

5.0

Easy last minute rental! Friendly staff! Thank you!

Rating:

5.0

We dropped it off after working hours so, naturally no one was there but the lot was large with plenty room to park.

Rating:

3.0

I would never go any place else. I wished that I would have went there the first time. Deb was so nice and friendly, answered all of my questions and made my moving so easy. Will refer everyone there.. Thank You Deb so much. It was a pleasure meeting you.

Rating:

5.0

Very helpful office lady was very nice Good place

Rating:

4.0

Uhual the company sucks i have been overcharged for miles i didnt use I’ve contacted them twice and there still taking money from me

Rating:

5.0

I can NOT say enough about Debbie at the Clinton Location. She is beyond friendly and helpful. She was always pleasant to deal with. I even had an accident in front of the storage facility and she came right out to help me immediately. She went back and got a jack to assist me with getting the trailer back on my hitch. She always conducted herself professionally. She is a HUGE asset to the company! I would recommend the facility just based on my interactions with her alone.

Rating:

5.0

Pick up and drop off where quick and easy! Service with a smile. Holy recommend if you need a van or truck to move this is your first place to call.

Rating:

5.0

Deb is very friendly, helpful and efficient. I highly recommend this location.

Rating:

5.0

Customer Service was outstanding.

Rating:

5.0

Good service

Rating:

5.0

Everything went smoothly and Debbie was wonderful. Only thing I can think of at this point is from a customer standpoint was that I didn't enjoy reviewing emails while I was in the truck and had moving to accomplish. Thank you.

Rating:

5.0

Mrs Debbie was absolutely amazing. She was very helpful and pleasant to speak with. You have a good lady with her.

Rating:

5.0

Staff was great and professional. We had a very nice truck.

Rating:

5.0

Everything was ready to go when I got there. Easy Squeezy

Rating:

5.0

Debbie was awesome! Great customer service

Rating:

5.0

My experience was very good.

Rating:

5.0

Very secure! One time, I was in a hurry and locked my unit incorrectly and I was called right away in the morning when the woman did rounds and noticed it. I was thankful!

Rating:

5.0

Locker was clean, dry, and no sign of bugs or rodent infestation. Staff was knowledgeable, and always user friendly. Would highly recommend

Rating:

5.0

Great customer service. I will definitely rent from them again. Truck ran perfectly and ice cold A.C in 90*. heat.

Rating:

5.0

I had been a customer of your facility for over 10 years, Dana was great,Deb is super fantastic and always on top of everything. Thank all of your staff for the good job they do at the clinton iowa site !

Rating:

5.0

We had the unit for 16 years and are very happy with the service and facilities. Debbie is great and deserves a raise.

Rating:

5.0

Great office staff! She was very knowledgeable about all the different aspects of her job.

Rating:

5.0

Nice secure storage location. Debbie was always very pleasant and helpful. Would use this business again.

Rating:

5.0

if needed I'd use their service again

Rating:

4.0

I thought the fee was for time used only, guess it works out better for you if you can get double the money for a couple weeks. :(

Rating:

5.0

Debbie was great to work with and answered all my questions

Rating:

5.0

These are absolutely the nicest storage units I have seen. The way they are built you can tell the didn't cut corners and just slap up some wood. They really took some thought into it. They are beyond clean. I was so impressed with the interior of the units themselves. They took time to think about the customers they serve and really went all out with the construction of the units both interior and exterior. They have cameras everywhere which made me feel good. The staff is very friendly and helpful. The grounds are very well kept. And the office is located right on site which I loved. Made it very convenient not to only get the storage unit but since they also do uhauls and have everything else you would possibly need to move from carts, pads, bubble wrap, shrink wrap ect., and much more.... It made it so convenient to also move out. A great expirence overall. I would definitely recommend them and if I ever need storage or uhauls they will be getting my business first.

Rating:

4.0

The only bad part of picking up the truck was the dusty windshield!