Customer Reviews for Store Smart

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Store Smart

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Robert P.
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Customer did not leave a comment.

Jeff H.
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Needed to contact this location in reference to drop off while on the road. Customer service was excellent.

LINDA P.
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Nothing everything was perfect

James L.
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The gentleman that runs this was really great. He made sure we had the right size for what we needed. When I noticed that 1 of them had my husbands & my birthday #'s he made sure we got that 1. He took his time & explained everything we needed to know. Definitely would use this place again.

Charles K.
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Customer did not leave a comment.

David P.
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Wilma T.
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Will rent from them again very friendly an the price was right

Jason V.
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The 28 foot truck we got leaked and all our stuff was wet when I told the uhaul place we got it from he told us I can't do anything call uhaul directly. I was on the phone for 30 mins never got any one !

Garry M.
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This location and its personnel were super helpful.

Garry M.
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This location is great.

Wilma T.
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Great service will use them again

Deborah B.
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Customer did not leave a comment.

Toby N.
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On the spot drop off

Linda M.
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Great service.

Garry M.
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Customer did not leave a comment.

Patricia L.
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Get more help. Use newer trucks for long distance hauling.

Kelly F.
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Mike Very helpful and figure it out the most economical way for me to rent a 15 foot moving truck he is very friendly and helpful

Garry M.
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Customer did not leave a comment.

Albert D.
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I'd leave it alone it's all working good

Terry A.
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Janet M.
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Arminda K.
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Wilma T.
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Great service very kind an helpful

Charles P.
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Customer did not leave a comment.

Joscie R.
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I think that if you return the truck by the end of the day, you should not be charged an extra $40. I was upset by this considering there were two of us moving stuff out and we did not take breaks trying to get the truck empty in time.

Michael G.
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Customer did not leave a comment.

Michael S.
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This trailer is junk. It had been refurbished, but I busted 2 knuckles opening and closing the old-style hook latch. Before being rented, the latch should be replaced, or at least adjusted & checked. Also, when the door rolls up, it gets stuck in the top and won't close. Very poor experience when opening & closing the door all day long.

James C.
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Customer did not leave a comment.

Deborah B.
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Dana M.
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Jessie P.
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Charles E.
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WILLIAM C.
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Self check in and check out went smoothly through my phone. Clean and well-maintained truck. Overall extremely happy.

Debra W.
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Alfred B.
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Candice P.
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James S.
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James K.
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Truck was in great shape and Mike was easy to work with. Good experience.

Danny E.
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Very easy transaction

Myron E.
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Customer did not leave a comment.

Rachel L.
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Very nice and great service

Brian N.
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Sadonna R.
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very friendly and very nice and the rental was very easy

Teddy B.
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Robert H.
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Sabrina P.
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Steve B.
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Gerald W.
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Mike Phipps at Store Smart in Cookeville, Tn. was just 'stellar'. He helped me set up the trailer pick up location 200 miles away and helped me unload the trailer at his Uhaul locale (Store Smart) upon my return. This is the 3rd time Mike has aided me for my trailer needs Thank You!.

Kent F.
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Customer did not leave a comment.

Karen M.
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Thank you for servicing my need at an urgent request.

Kellie A.
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Mike is super helpful.

Garry M.
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Customer did not leave a comment.

Andrew D.
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I did not receive an email verifying how much gas I was supposed to put in the uhaul, or a contract. I was told when I returned it that they should have told me how much to fill it up in gas, now I'm out $80.

Charles K.
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I was charged twice for my rental which i did not like

Natalie P.
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Very nice friendly service

Shirlene B.
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Very helpful after our long journey across country.

Garry M.
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Colby B.
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David M.
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Mike was great to work with,

Daniel B.
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Garry M.
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Daniel C.
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Good customer service. Helpful. Good attitude

Michael G.
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Customer did not leave a comment.

Bill S.
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Daniel L.
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Adam W.
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It could not have been better.

Edrey V.
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thomas H.
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byron T.
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Robert H.
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Paul C.
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Ronald M.
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Michael E.
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Great experience. Will be returning here.

Sorin M.
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Larry A.
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Employee was very helpful in unhooking the trailer and also helpful with all the necessary information.

Garry M.
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I always go here

Jason B.
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Everything was very smooth! I problems at all!

Melody R.
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The agent there was amazing! Nice, professional, and very smooth transaction. Highly recommend!

Christopher B.
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Customer did not leave a comment.

Karla C.
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lisa B.
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Rodney R.
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Great service very friendly.

James L.
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Thomas T.
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The card processing system was shut down, but Mike worked with me to get me out of there with a truck.

phillip R.
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Customer did not leave a comment.

Douglas R.
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Outstanding service! Mike helped us understand everything and made sure we had his best equipment for the 2300 mile move. I would strongly recommend Store Smart.

Scott B.
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Clean, fast, and friendly

Janet H.
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Customer did not leave a comment.

William M.
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I was supposed to receive $100.00 credit for returning to Cookeville but I did not get the credit.

Michael U.
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Customer did not leave a comment.

Edward W.
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The trailer lights did not work on the drivers side of the trailer. had to put tape on light connector to get them to work correctly

Michael P.
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Customer did not leave a comment.

Sanjeet S.
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Jonathan D.
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Scott P.
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Adam B.
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Todd H.
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George S.
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Great service! I will always reuse this location when in need of a trailer rental. Mike is a great asset to this location. Ask for Mike. Thanks.

Sam L.
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Customer did not leave a comment.

Chandra B.
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No reviews have been submitted for this location.

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