Customer did not leave a comment.GARY A.
Customer Reviews for Store Space Houston
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Very friendly and knowledgeable staff. I had a great experience using the uhaul services. Would recommend to friends and familiesBenjamin E.
Customer did not leave a comment.LONNIE J.
I chose to pick and drop off via the U-Haul app. I gave my best estimate on how long I would need the truck. I ran over by a few hours, as probably most moves do. Someone called my wife from the rental office and was extremely rude to her and told her I would be charged an additional day. I was charged the additional day because I brought the vehicle back after the office closed, even though I was returning the vehicle via the U-Haul app and an attendant would not be required for pick up or drop off. My family has rented from U-Haul many times over the past 8 years specifically. We have not experienced this type of experience previously. In the past we have had very positive customer service experiences.JERRY A.
Customer did not leave a comment.FNU K.
Everything was excellentGREGORY W.
Customer did not leave a comment.KAITLYN BROOKE L.
Customer did not leave a comment.Angela P.
No assistance hooking up or unhooking trailer. The trailer jack was broken as wellJAMES EARL JR A.
Customer did not leave a comment.JAMES S.
Customer did not leave a comment.Erin R.