Everything was a smooth processLARONDA M.
The City of Deliverance
(U-Haul Neighborhood Dealer)
Houston, TX 77035
- Mon–Fri7 am–4 pm
- 24 hour customer return
Services at this Location:
One-Way and In-Town® Rentals in Houston, TX 77035
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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- 3.5 Average Customer Rating
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This location did not tell me all of my equipment was not available prior to my rental. I tried to report it to someone but the location was closed the day of my rental. I recorded it in the rental photos at time of pickup that my items were missing from rental as well at drop off. I then disputed the amount of my rental at drop off when closing out my returning my truck. Then they got back to me finalizing my rental charges nearly 3 weeks later still charging me for the dolly and furniture pads I did not receive. 10/10 would not recommend. I've used U-Haul several times and this has been my worst experience. Will never use again.Taylor W.
The on line check in was awful! It took me a total of 2 hours to get the truck picked up which caused me to return it late and get charged for an additional day. Couldn't get local person on the phone. I was able to use UHAUL customer service which was amazing. I will only be going through 100% uhaul, rather than 3rd parties.Gena K.
The location doors were locked and no one came to the door when I knocked and knocked. A sign was there to ring a bell but there was not a bell anywhere. If a guy did not come out from the door next door when he was loading up a car we would have not gotten waited on. He alerted the people in the uhaul place that they had a customer. We were told to be back by 4:45 pm and we got back at 4:20 pm and no one was at the location or if they were they did not come to the door.linda T.