Customer Reviews for Storeland Self Storage LLC
(U-Haul Neighborhood Dealer)

26 reviews

18424 Gate Rd   Culpeper, VA 22701

(540) 825-9616

Hours

  • Mon–Fri
    10 am–4 pm
  • Saturday
    9:30 am–12:30 pm
  • Sunday
    Closed

Services at this Location:

Contact Us

(540) 825-9616

18424 Gate Rd
Culpeper, VA 22701

Services at this Location:

Hours

  • Mon–Fri
    10 am–4 pm
  • Saturday
    9:30 am–12:30 pm
  • Sunday
    Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Annie D. 
Rating:
5.0

Customer did not leave a comment.

Joseph F. 
Rating:
4.0

The lady at Stareland was awsome, friendly and thorough, great service

Robert J. 
Rating:
5.0

Nothing. Everything was fine! No complaints.

MARIA P. 
Rating:
5.0

Great Customer Service.

Spencer C. 
Rating:
4.0

Customer did not leave a comment.

Blair T. 
Rating:
5.0

Customer did not leave a comment.

Neil P. 
Rating:
4.0

They need to fix the reservation times for trailers to match the hours when they are open thankfully the woman working helped me!! She is wonderful.

Marlene G. 
Rating:
5.0

Customer did not leave a comment.

MARK M. 
Rating:
5.0

Mickey is a valuable asset that represents U-Haul as a true professional customer service agent. A joy to work with.

GREGWILLIAM M. 
Rating:
5.0

Customer did not leave a comment.

Ray O. 
Rating:
1.0

We were charged for gas and the tank was filled to how we received it. I do not agree with being charged almost $53 for gas when the tank was how we receive it.

arthur M. 
Rating:
5.0

Give that younglady A raise she was perfect N my situation

ROBERT H. 
Rating:
5.0

Easy pickup process. Great customer service!

Scott D. 
Rating:
5.0

Christina was very friendly and accommodated us well. We rented a truck, in great shape, and then decided to rent a storage unit from her. The property looks safe, clean and easy to navigate. She took us to our unit, and walked us through the whole process. Thank you for helping us to make our move happen!

Jon C. 
Rating:
5.0

Customer did not leave a comment.

Christopher M. 
Rating:
5.0

Office person was polite, courteous, knowledgeable, and professional. I didn't recognize any need for improvement.

Gordon H. 
Rating:
4.0

The pick up and drop off location were fine, but if I had to rate U-haul itself, I would give it zero stars. I booked a truck for a one way trip across states and had to deal with a 10 hour delay before a truck was available. I called multiple locations and agents and all I got was that even though I thought I had a truck reserved for a certain day and time, it was upto U-haul to confirm when I could actually get it the day before. While I realize that U-haul is dependent on customers returning the truck, a 10 hour delay is unacceptable. I had to move the movers I booked (who were awesome BTW) in both cities because of sloppy logistics on U-haul. This is my second experience with U-haul and while the first was bad, this was just plain awful. You need to do a better job with being transparent with your customers and restoring trust.

Sudipta V. 
Rating:
5.0

Christine did a great job getting things squared away.

Alonzo L. 
Rating:
5.0

Customer did not leave a comment.

Curtis H. 
Rating:
5.0

people are friendly and fully competent so pick up was fast and hassle free.

Josephine M. 
Rating:
5.0

Limited hours of operation but great service.

Carl A. 
Rating:
5.0

Nothing. It was easy and she was efficient and friendly.

Pamela H. 
Rating:
5.0

Customer did not leave a comment.

Christina J. 
Rating:
5.0

Customer did not leave a comment.

Norbert V. 
Rating:
5.0

The location was great and so were the 2 ladies that work there. The experience with U-haul in general for this move was absolutely awful, from getting switched around to locations 20+ miles from me and the overall checking in and checking out on the app was absolutely a horrible experience. I'd like to be contacted by u-haul about this, and again no negative feedback for the storeland people.

Ron W. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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