Great location and no problems there. My issue is with Uhaul's phone app. I've rented a Uhaul for my business once a month for the last 10 years. Just about once a year the Uhaul App has a big that makes it essentially nonfunctional, and I have to call Uhaul customer support and have them do the online check-in over the phone. This adds at least 30 minutes to my pickup, which is rough when I've got loading and unloading teams staged at different locations. If there was an alternative to Uhaul in the area I would give them a shot, but unfortunately there isn't.
David F
Storeland Self Storage LLC
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Culpeper, VA 22701
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Lily was very unprofessional and rude. The manager was really nice and took care of my issues quickly and I thank him for that hat.
Richard HThe process of picking up the truck prior to office hours is confusing. I had a difficult time figuring out where to pick up the key and entering the gate to pick up the truck.
IRIS CChristina was amazing! Our reservation was accidentally cancelled she found us a truck a close location! She went above and beyond to make sure we were able to complete our task!
KELLY CReasonable rates, laid back and friendly customer service, and helpful/sweet ladies! When renting a 10ft box truck, for our one way moving adventure under, 100 miles.
tim c