Customer Reviews for Stow It Storage Inc
(U-Haul Neighborhood Dealer)

53 reviews

4465 Newton Falls Bailey Rd   Newton Falls, OH 44444

(330) 872-0270

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–3 pm
  • Sun: 9 am–12 pm

Services at this Location:

Contact Us

(330) 872-0270

4465 Newton Falls Bailey Rd
Newton Falls, OH 44444

Services at this Location:

Office Hours

  • Mon-Fri: 9 am–4 pm
  • Sat: 9 am–3 pm
  • Sun: 9 am–12 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Customer did not leave a comment.

Keith C 
Rating:
5.0

Customer did not leave a comment.

Bret V 
Rating:
5.0

Pick up location is awesome!! Always very friendly, super clean inside and out, equipment is clean and in good condition. This is definitely my “go to” location for truck and storage rentals!!!

Alejandro A 
Rating:
5.0

Customer did not leave a comment.

Stephanie E 
Rating:
5.0

I have dropped off at this location before. They are always professional and very friendly.

Debra R 
Rating:
5.0

Customer did not leave a comment.

Arstanza H 
Rating:
5.0

The trailer has a tear in the roof that leaked. The half ass repair is now failing and we were forced to use duct tape and tarps to keep our daughters belongings dry during her move.

David G 
Rating:
5.0

Customer did not leave a comment.

Ken B 
Rating:
5.0

Customer did not leave a comment.

David P 
Rating:
5.0

worked out very well.

David K 
Rating:
5.0

Experience from start to finish was wonderful. Quick and Easy. The woman I spoke with was knowledgeable and customer service was great. I would highly recommend this U-Haul location to anyone.

Stacy B 
Rating:
5.0

Had trouble dropping off: couldn’t get my phone to recognize location. Probably should have downloaded the app.

LEONARD S 
Rating:
5.0

I cannot think of anything that could be improved. The service we received from the young lady serving us was above and beyond. We were able to move our piano will care and ease in a timely manner. We appreciate having this U-Haul close to us and to the location we needed to pick up our piano. God answered our prayers for all our needs. Thank you for your exceptional service!

Tamara T 
Rating:
5.0

Best uHaul location I've visited.

Anthony M 
Rating:
5.0

Nothing,everything was perfect,and the sales people the best

Ted B 
Rating:
5.0

Customer did not leave a comment.

David R 
Rating:
5.0

You're app is complete garbage. The app wouldn't let me get the vehicle because it couldn't find my location but on another part of the app it had my location dead on. Had to have a friend get the app and do it for me. Took 40 minutes. Almost cancelled because of it. Everything else was good.

Eddie S 
Rating:
5.0

I didnt catch the lady's name that helped me today, but she was very patient and was great with my pick up and making sure everything was perfect for my needs! Thank you

Val F 
Rating:
5.0

Attendant was very helpful at pickup and good explanation of dropoff requirements.

Richard D 
Rating:
5.0

Nothing

Connie G 
Rating:
5.0

Customer did not leave a comment.

Jonathan C 
Rating:
5.0

Rita was efficient, accomodating and knowledgeable. It was an very smooth tranaction. I will most definitely rent from this location again.

Timothy M 
Rating:
5.0

The reception was exceptional. Friendly and professional staff. Met all my needs. Would not hesitate to do business again.

Edward A 
Rating:
5.0

Very polite really nice Nice environment very polite people I would recommend to friends and family

richard c 
Rating:
5.0

Customer did not leave a comment.

John D 
Rating:
5.0

Customer did not leave a comment.

MICHAEL N 
Rating:
5.0

Great service!

Christopher M 
Rating:
5.0

Customer did not leave a comment.

Kurt G 
Rating:
5.0

Customer did not leave a comment.

Dyann K 
Rating:
5.0

The woman who helped us was so warm and helpful, going above and beyond to make sure we got what we neeeded, were set up safely and ready to go. 10/10 would recommend this location.

Sarah H 
Rating:
5.0

Absolutely wonderful and everyone I dealt with was amazing. Fantastic place to work with

Cindy D 
Rating:
5.0

Customer did not leave a comment.

George T 
Rating:
5.0

We were very happy with the way Rita took care of us! We will definitely recommend them to our friends..

Jeri D 
Rating:
5.0

I could not be more satisfied. Very professional and helpful staff. I will recommend this location to everyone I can and will definitely rent again.

Jeff G 
Rating:
5.0

Customer did not leave a comment.

Matthew H 
Rating:
5.0

The overall experience was great!

FRED W 
Rating:
5.0

Very polite and friendly service

Harry E 
Rating:
5.0

Best place to rent uhaul

LINDA S 
Rating:
5.0

Awesome Uhaul service very polite and friendly service I will definitely use this location for all my Uhaul needs

Harry E 
Rating:
3.0

Customer did not leave a comment.

dave g 
Rating:
5.0

I will be pleased to rent a UHAUL from this business.

Ed C 
Rating:
5.0

I refused a trailer the previous day from a UHAUL facility in Warren Ohio. The trailer was filthy, the tires were well worn and cracking, and the wheel bearings were loose. They did dispatch a tow truck company from an hour away to replace the tires, while I waited for 90 minutes to discover the wheel bearings were loose. The next day the store manager helped me find the trailer in Newton Falls Ohio (my first reservation contact) but was not interested in listening to or compensating for my extremely poor customer service experience at her store indicating a $50 refund would suffice. UHAUL 880 customer service referred me back to the store manager and was not helpful. This whole negative experience could have been avoided if the trailer was cleaned, inspected, and made road worthy prior to my arrival to pick it up. My trip with the trailer from Newton Falls was successful and I was completely satisfied with a clean trailer in excellent operating condition from a friendly and confident UHAUL representative.

Ed C 
Rating:
5.0

Great location. Quick in and out. Best place ever

michael g 
Rating:
5.0

Customer did not leave a comment.

Craig p 
Rating:
5.0

Customer did not leave a comment.

Shane G 
Rating:
5.0

Customer did not leave a comment.

theresa t 
Rating:
5.0

Thanks for your help getting set up.

Chris R 
Rating:
5.0

The nicest people in the world own this place. I have only had the best experiences here.

Edward R 
Rating:
5.0

The kindest, most helpful staff!!! So thankful everything was so easy for me to pick up my U-Haul trailer from this location!!

Edward R 
Rating:
5.0

Young lady was very helpful and friendly

Edward R 
Rating:
5.0

Customer did not leave a comment.

Ronald s 
Rating:
5.0

Customer did not leave a comment.

Sarah R 
Rating:
5.0

Customer did not leave a comment.

Michael L 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Trucks

    We have the largest selection of new trucks!

  • Trailers & Towing

    Our cargo and utility trailers start at $14.95!

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