Customer Reviews for Stow-It Storage Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Stow-It Storage Inc

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WILLIAM L.
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Peter and his daughter (sorry missed her name) who run the store are terrific! Straight forward and good communicators. Easy in and out. Equipment worked perfectly. Don't trust GPS for directions to the store. Ask them. Thank you.

naomi S.
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Customer did not leave a comment.

Leslie M.
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Again an overall great experience and really nice personnel

Alice L.
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Pete was a great guy and helped my son and I understand the hookup of the Uhaul trailer. With all the Uhaul rental locations around there, Newton Falls is where I would always go.

DEAN S.
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Awsome people to deal with!

MICHAEL C.
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Customer did not leave a comment.

Joseph M.
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Pick up was awesome. Great service. Flexible and friendly.

Todd K.
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Customer did not leave a comment.

Roger W.
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The representative was very friendly and corrected the dollies situation. ( refund)

CHRISTOPHER S.
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Was to ,two different locations, both were very good. The first location was your Warren location there was a young lady who was a manger that helped me directly she was very good. And the second location was in Newtonfalls and the staff there was equally as nice. Both locations had great customer service. Thanks again.

BOBBENA R.
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Customer did not leave a comment.

Derik O.
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Kayla L.
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Amanda M.
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John M.
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Kevin K.
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The gentleman who took care of me was very professional and nice..he even gave me directions to the highway!!!

John M.
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Customer did not leave a comment.

Dawn M.
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Rita is wonderful!!!!

todd A.
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Customer did not leave a comment.

DIANA G.
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Rick J.
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Very happy with the friendly service I received. Everything as expected. Definitely recommend and would use again if needed.

mike D.
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Nothing

Peter F.
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Customer did not leave a comment.

Richard M.
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When Checking in the app would not let me enter my phone # saying it was already in use. The Rep was able to chat me through it.

Lori B.
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Customer did not leave a comment.

Jan B.
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Excellent customer service! Rita and Pete are so helpful going above and beyond each time I've needed a trailer.

Gretchen L.
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Customer did not leave a comment.

Jan B.
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Fabulous customer service at this Uhaul location. I was able to store my belongings in a storage unit at this location as well as drop off my Uhaul equipment. Very convenient!

Ruth F.
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I will use this business again.

dave T.
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Great experience. Explained exactly what it would cost and everything was on time Friendly service would highly recommend them to anyone who needs to rent any U-Haul products

Mark M.
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Customer did not leave a comment.

Sandra R.
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JAMES B.
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Anthony V.
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Nothing, everything was great

George H.
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Customer did not leave a comment.

mike H.
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rachael B.
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James F.
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The representative at this location was excellent, but there was an discrepancy with the mileage out that had to be corrected prior to my taking the truck. It was resolved quickly.

ROBERT P.
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Very friendly. Very knowledgeable. Very detailed. My experience was quick, easy, and inexpensive. I will definatley be back if I need a truck! Thank you

william A.
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The operator exceeded my expectations and was a very helpful person. I really can't say enough about this operator

Myles S.
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Customer did not leave a comment.

LINDA S.
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Stow it is best place to get a great truck

Matthew V.
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The young lady that helped me was wonderful. Friendly helpful and hard working. It was a pleasure working with her.

gerald L.
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Customer did not leave a comment.

Sunsharae A.
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Customer Service Representative needs to be more informative of the contract requirements and returns.

Michelle B.
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Customer did not leave a comment.

William H.
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We reserved the trailer at a location less than 5 min from my house but the day before pickup our confirmation came for a location 25 min away.. Also, you use to be able to return at any location but this has to go back to the pick up location. Staff at the pick up were nice and accommodating allowing us to pick up the Eve before or scheduled time tho for convenience.

Charles M.
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Nothing. It was a pleasurable experience.

Dennis W.
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Customer did not leave a comment.

Thomas G.
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matt M.
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The folks were friendly and helpful as usual. I have rented trucks and trailers here a couple of times and they always are able to satisfy my needs. I'd highly recommend them over the many other choices available.

marc B.
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Great experience nothing!

Jeff M.
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Customer did not leave a comment.

Kyle H.
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Charged $300+ for no reason and no one at customer service is picking up the fucking phone!??

Joseph C.
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Everything was perfect Pete was very professional with handling the process of the rental . Thank You very much Combs Family

Olivia C.
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They were very friendly and made sure we got a good deal! I would absolutely recommend this location!

Patrick B.
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Customer did not leave a comment.

floyd D.
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Sharon M.
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mary M.
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I had made reservations well in advance for this move. I requested that I be able to pick up my truck in Cortland, Ohio which is close to my home. I know that there was a truck there. Instead I had to begin my long move by driving 45 minutes to pick up the truck. Also my original drop off location was to be in Mill Hall, Pa. I was to have a free storage unit for one month. I specifically asked it the unit was big enough to handle a 17 foot truck & the girl I made the reservations thur stated that it was. Well, after taking it upon myself to reconfirm, speaking to the men at the UHaul in Mill Hall. they stated that the unit was not big enough. They had no other units available. So once again after making a reservation well ahead of time, I had to call the center in Altoona, Pa where I was directed & told that they could handle my storage. Upon arriving there, I was told that there we no more units that I could just pull into & unload. I would have to take my entire 2 bedroom house, make several trips in an elevator & store my things on the second floor of the building. ARE YOU KIDDING ME. Who wants to do that after loading & driving over 4 hours on moving day. I feel that I was misdirected thru this whole process. Oh you gave me a break by giving me extra mile...big deal! You are the people that caused major inconvience in the first place. I WILL NEVER RECOMMEND U-HAUL TO ANYONE EVER AGAIN! NOT ONLY THAT BUT I AM REQUESTING A REIMBURSEMENT FOR THIS MOVE DUE TO ALL THE STRESS THAT WAS CAUSED BY THIS COMPANY. VERY SAD THAT YOU CAN NOT BE TRUSTED TO KEEP COMMITMENTS. WHAT IS THE POINT OF MAKING A RESERVATION AT ALL IF YOU ARE JUST GOING TO STUFF PEOPLE FROM ONE PLACE TO ANOTHER. i AM ONE UNHAPPY CUSTOMER. I AM PLACING THIS BLAME ON MY ORIGINAL CONTACT PERSON, WHO DID NOT KNOW HER JOB. ALL THREE CENTERS THAT I DEALT WITH TRIED TO BE HELPFUL & HAD NICE EMPLOYEES. IT IS JUST A SHAME THAT THEY HAD SOMEONES MESS TO CLEAN UP!

Joseph N.
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Customer did not leave a comment.

Michael S.
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Customer did not leave a comment.

helen G.
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Great service and friendly. Great place to get a uhaul or storage. Been a storage customer for years.

ted D.
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Customer did not leave a comment.

David E.
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Customer did not leave a comment.

william M.
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Cant think of anything.

bradley G.
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Customer did not leave a comment.

Charles M.
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Pete and Rita were very friendly and knowledgeable. Pete was very helpful, answering each of my questions. He also made great recommendations concerning the size of the truck I needed. The truck was very clean and very comfortable

laura H.
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Customer did not leave a comment.

greg C.
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Chris S.
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Tim N.
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JENNIFER W.
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Daniel B.
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Harry E.
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Nothing stow it storage inc was a great place to rent and very nice and friendly to deal with I have rented trucks here before and I'll rent and recommend them the next time I need something

BRANDON M.
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Customer did not leave a comment.

JAMES L.
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The Talanca family runs a top notch company. Highly recommend them to anyone for your u-haul or storage needs!

Nadeya D.
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My experience with this Uhaul location was not a good impression. My pick up time was 3:30pm, when I got to the facility the doors were locked and there were no workers to be found. After calling several numbers I was finally able to get ahold of someone around 3:45pm, the woman was unsure on where the workers were. Eventually she arrived at the facility at 4:15pm. At no fault of her own she struggled with the check out process. Around 4:25pm her husband, who I believe owns the facility had arrived. He was very angry and yelling, it was an uncomfortable and unprofessional situation. After the outrage we started the check out process again. The man eventually calmed down, until something had gone wrong with the computer program and he had to contact the Akron location. Needless to say I would not recommend this location to any one. I did not leave the location until 4:45pm. The man did allow me to use the dolly and moving blanket at no charge, items I didn't need. Although the gesture was appreciated, it did not make up for the hour and 15 min delay

Don A.
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Everything was good there.

bev C.
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N/A

Cathy G.
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Pete and his daughter was very prompt to assist me and took care of all my needs, I have used this location several times before and could always count on them. I recommend anyone for there storage or trucks.

Tereas G.
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Very friendly n professional.

Camille M.
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Customer did not leave a comment.

LINDA S.
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The people at Stow it were the best. I will recomend my friends to use that facility anitime.

Shawna P.
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The staff was great and very helpful.

Kathleen B.
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Customer did not leave a comment.

Bridget H.
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Great service and friendly ppl.

David B.
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better signage for key drop

jeffrey P.
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Customer did not leave a comment.

David C.
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This was the best experience I have had renting anything. the gentlemen there was polite and professional. He took the time to explain and show me how everything work on the tow dolly.

JOE L.
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Customer did not leave a comment.

CHARLES G.
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love ms rita

thomas C.
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The gentle man was friendly and helpful, good experience.

Jen J.
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Customer did not leave a comment.

Thomas E.
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Nothing a 5 star experience!!

Ruth I.
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This is my second or third time using Stow- It- Storage Inc every time I have had EXCELLENT service would HIGHLY recommend.

edward R.
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Customer did not leave a comment.

BethAnn H.
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Customer did not leave a comment.

MATTHEW H.
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Customer did not leave a comment.

thomas O.
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The tow dolly I received was not hooked up properly, I had delays getting the equipment, I am not satisfied at all with my uhaul experience and may get an attorney.

No reviews have been submitted for this location.

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