Customer Reviews for Strand Freight Systems Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Strand Freight Systems Inc

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Albert H. on

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Customer did not leave a comment.

dyan G. on

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They did not have a trailer ready at the location I reserve a month in advance. I had to travel 20 away to another location to pick a trailer up. The man who hooked up the trailer did not know what he was doing and left wires dangling so I ended up with no working lights on the trailer from South Carolina to Cape Coral Fl. witch caused my travel time restricted to day time driving only. It was a nightmare. Took my much longer to get where I needed to be.

sandra M. on

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manijeh S. on

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Shawn D. on

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Thank-you to a good manager

Latanya M. on

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The dollie was not in the truck I had to go to another location to pick up dollie which delayed my move.

Patricia C. on

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Customer did not leave a comment.

April H. on

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Still waiting on my credit.

Donna T. on

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nothing really the gentleman that answered the phone was always very nice and accommodating answered all my questions for me. I would highly recommend using this location and I would also use them again ty

ALBERT D. on

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The guy recived me was very cool and helpful

Shawn V. on

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Dwayne J. on

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Good service

Willie S. on

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Alex B. on

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Roshuan T. on

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The lock on the back of the truck was stuck so I couldn't use it. Someone was supposed to be at the location to check the truck out with but nobody was there.

michael M. on

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Phillip B. on

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robert G. on

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Barry T. on

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I was assigned this location although another one was more convenient. I understand that isn't where the trailer was but this location was only open until 4pm and I needed a later pick up (like the location i originally chose).

James R. on

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Aleah C. on

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ALBERT P. on

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Lizzette Q. on

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1st of all you're charging me for equipment that wasn't even found in the truck & I called Uhaul Customer service 3 times asking where the equipment was & they told me I would recieve A credit for the Dali and the pads not being in the truck as well as a credit for the huge inconvenience which I don't see on this receipt that you're providing me! you're still charging me for something that you did not give me such as the Dolly and the Furniture pads along with rental fees for the equipment? Please refund me the appropriate amount and I would greatly appreciate a credit for the huge inconvenience that you caused me By wasting one hour of moving people that I hired waiting for me to get there because I had to call uhaul several times to find out where equipment was & having to move furniture & appliances without the Dolly and the furniture pads was extremely inconvenient!! I even broke my refrigerator & scratched up my furniture by not having the Dolly!! I would not recommend this place to anyone unless I receive some kind of compensation.

Benny T. on

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They can stay open past 1 p.m. every other location is open till 7 p.m. and they are not.

Julan M. on

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RADCLIFFE Q. on

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Assisted me with parking the trailer.

Alexander Q. on

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He gave me a price for 20 miles. He told me that when you turn in the truck we’ll see how many miles were used. I tuned it in only using 14 miles and I paid the same price . I used on 2 gallons of gas , which is only 2.49 a gallon. He charged me $14. 00 ! What a rip-off!

Max G. on

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It was a very strange location that did not feel safe. I would never recommend anyone pick up a uhaul from here.