Customer Reviews for STSaviour Auto Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of STSaviour Auto Inc

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Daniel S. on

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This location was just a parking lot and I wasn’t sure if I was even in the right place.

Barry B. on

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I found only by other U Hauls in lot No visible Company Sign and unable to locate drop box for truck key it was at night

David H. on

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I was supposed to pick up my truck at 8 in the morning from another location...I got an email Thursday that the original location would not have a 20ft truck but they found this other location which would have won and said that I would be able to pick it up at 8....but they don't open till 10 in the morning so I drove from Knoxville and had to wait around two hours before I can get my truck... That was my biggest complaint otherwise everything else went smoothly

Kelvin H. on

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Joshua R. on

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I was not pleased. The truck felt like a death trap. Not well maintained. A few of my items broke from the vibrations going 50mph.The location was sketchy at best.For a houshold name company this was well below standards. If it were an item I'd return it for a refund.

Darlene H. on

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Representative went above and beyond to acomindate my needs. I was very please with her assistance.

Terry R. on

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Adam D. on

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Mark P. on

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Find a better site to rent from. The last place smells and looking as it was used as a kitchen and office combo

Gregory F. on

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I arrived at 5:30pm, the time I indicated that I wanted to pick up the vehicle. The place was completely dark and the door was locked. Someone came to the door and let me in. The person working there wasn't able to get the printer working to print my contract. She had to take a photo of the contract on her screen and then print it from her phone. It was not a good experience

Regina K. on

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Nothing They're awesome!

William R. on

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This Was not the original drop off spot. I was directed to a UHaul drop off that no longer existed!...ended up having to Tavel about 10 miles to find another drop off location! Once I got to this drop off location I was in formed there would be a fee for not dropping off at Correct location!..never again will I use UHaul!!!

WYATT Y. on

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Open on time

KIMBERLY O. on

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BRUCE W. on

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Scott H. on

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Irene B. on

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Duane F. on

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Arlen B. on

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More clarity on the front end of the rental process regarding this location would be helpful. I picked the truck up at 10am, there was a lady who had been waiting for that truck since 6 am, but she didn’t know how/where to find the keys, etc. This was a confusing rental in the beginning, but turned out well. Thank you UHaul.

veronica C. on

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Virginia E. on

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Stephen L. on

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Representative was not very helpful. She didn’t want to rent the truck to us for a few hours because she did it was reserved but when we checked online it wasn’t reserved. She didn’t mark on the paperwork how full the tank was and when I brought it back filled back with the same amount of gas that was in it, she said it was not filled to the correct amount so I had to go back out and put more gas in it. It was a local trip so I was charged .99/mile for 50 miles but only used 17 miles, and had to convince her I was not 17 miles over but 33 miles under what I paid for. I have used u haul many times and this was the worst experience yet...

CLIFFORD H. on

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jessica D. on

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