This location specifically Stuff etc.,, messed up my reservation drop off time and I ended up being charged for an additional day. My reservation clearly states drop off at 5pm yet somehow even after I told him in person that I was returning at 5pm 8/30/25. He put me down in his system to return at 11AM on 8/30/25.
STEPHON H
Customer Reviews for Stuff Etc
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Someone took the radiator cap off and set it to the side of the opening of the reservoir. After idling for a few minutes, about a gallon and a half of coolant leaked out onto the pavement. The engine overheated, while it was already packed up. I had to find a ride to the nearest store, and add 1.5 gallons of distilled water and put the cap back on. It cost me an hour out in the 105 degree heat, and made for a stressful drive 20 miles in each direction. I had to have someone follow me there/back to ensure I wasn’t stranded out in the desert heat in case there was another problem.
DEREK KExcellent job. Incredibly friendly, knowledgeable about the area, even returned an item left in the truck the next day. Cannot recommend more!
CODY SThe U-Haul location was most accommodating he suggested solutions to our needs and helped us here the best truck. He was also friendly and knowledgeable of the product.
FERNANDO VThey need a bigger sign.
NATHALYNE GIt was a beautiful and wonderful experience and the employee at this location Mr keon had excellent customer service polite very generous made me feel very welcoming I would definitely be back again thanks again keon five stars I highly recommend him if you go up to this location
LeKeith J