Service was excellent as wellJames C.
Customer Reviews for Styles Service Station
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.MARTIN F.
Customer did not leave a comment.GRANT N.
The trailer right side door latch was installed backwards and wouldn't hold the door open.FORREST A.
Customer did not leave a comment.DALLAS M.
Customer did not leave a comment.Christopher E.
Friendly and fastGary K.
Customer did not leave a comment.CHARLES A.
Everything we put in Mom's Attic got soaked when it rained. We had to repack the boxes before we could put them in storage. The cab of the truck smelled like cheap deodorizer. The floor and cup holder area was dirty and sticky looking.Robert O.
The lights did not work on the tow dolly I had to buy magnetic lights in order to use it, I was charged for the insurance that I opted out of. Renting from u haul ended up costing me over twice what it should have. I called customer service and it's gonna be 3 days before they get back to me about it; I find this unacceptable from a business standpoint, should be same day response to at least let the customer know that it is being looked into. I will not be renting from u haul again.JONATHAN R.
Customer did not leave a comment.VALARIE A.
The gentleman was very helpful and accomodating.BRUCE G.
Customer did not leave a comment.TIMOTHY G.
Customer did not leave a comment.ANDREW L.
Phenomenal!! So thankful to have this location as the paid movers had a flat tire.APRIL R.
Customer did not leave a comment.JEWELL B.
Customer did not leave a comment.Lance T.
Move the furniture for usAlbert W.
they did a great job of checking in and hooking the trailer up with a small amount of wait time .steven S.
Customer did not leave a comment.REBECCA D.
Customer did not leave a comment.ROBERT V.
Customer service rep, helpful and informative, quick registration and hook up of trailer.STEVEN C.
nothing they did evrything they could to helpMICHAEL M.
Customer did not leave a comment.RICHARD D.
Customer did not leave a comment.Donald H.
Customer did not leave a comment.Merrill H.
Customer did not leave a comment.William R.
Great pulling trailer. Balanced good.Roy L.
Customer did not leave a comment.Courtney B.
Customer did not leave a comment.Kenneth D.
Customer did not leave a comment.Jimmie C.
Customer did not leave a comment.JAMAL T.
Nothing. Everything was great.Amanda B.
The lock box to drop off the keys is hidden. This is an automobile shop and there is a hole cut in the building that says "after hours key drop". It doesn't indicate that this is for Uhaul.Kaycee N.
Customer did not leave a comment.Craig F.
Made my reservation the day prior and picked up the trailer at the requested time. I was in and out of the office without unnecessary delays. I will rent here again.Robert O.
Truly appreciate y'all.TIMOTHY J.
Customer did not leave a comment.Roger A.
No problems encountered, I was glad this pickup location was available so I did not have to drive all the way to a larger city to get the truck.Zachary J.
Have better dolliesBeverly J.
Customer did not leave a comment.linda W.
Customer did not leave a comment.john A.
Customer did not leave a comment.Chris C.
Customer did not leave a comment.jeff S.
Everything was excellent, no problems at all. Have used before and will use againHERMAN W.
Customer did not leave a comment.EDWARD D.
Customer did not leave a comment.stephen L.
Customer did not leave a comment.Donald L.
Customer did not leave a comment.Donald L.
Customer did not leave a comment.William B.
This was the third auto transport at two different locations that I found unuseable. The first, the coupler was bent and broken. The second didn't have safety chains and the third the pig tail wire was broken. I was able to remove the pig tail from the transport that didn't have any chains.Wilson A.
Customer did not leave a comment.david S.
Customer did not leave a comment.Brennan W.
Customer did not leave a comment.paul V.
Inventory needs to be properly verified and updated. I was supposed to pick up a vehicle transport from the Swifty Marathon in Bremen, GA. I made the reservation over the phone and once I got there after about 30 minutes the clerk was able to get my physical paperwork in order. I pay my money and go to the designated area to find that there isn't a vehicle transport out there. I bring this to the attention of the attendant and she tells me that it is out there. I ask her to come show it to me and she points to a 5x9 box trailer. I tell her that that particular trailer isn't for vehicle transport and she argues with me that it is. I ask for my money back (because I paid cash) and she tells me that I have to call 1-800-GO-UHAUL because they would need to process the refund. I call the number and speak to Malina Dukes. She informs me that according to the system it should be there and she calls the store to see what is going on. The clerk is telling her the same thing that she told me, that the transport was out there. Mrs. Dukes calls the area manager to inform him of what's going on and he tells her that he was at this very store the day before and specifically remembered NOT seeing the vehicle transport there (as I have now been telling the clerk for an hour) but assumed that it had been rented out. Mrs. Dukes, who was very professional and polite, found a vehicle transport for me but it was 20 minutes in the opposite direction of where I was traveling. The store was closed by this time but she told me that I could go and get it and she would process the rental using my card over the phone (the clerk had refunded my initial cash payment by now). She gave me a discount for the inconvenience and instructed me to return the vehicle transport to the location that I was originally scheduled to pick it up from once I was done. The next day I return the vehicle transport to Swifty Marathon as instructed and notify the clerk that was on duty. I also call Mrs. Dukes to inform her that it had been returned as well but was told that she was on vacation. I asked the associate to please ensure that it was noted on my account that the vehicle transport was returned due to the confusion on the day before. She said that she would make sure that everything was handled. Five days later I receive calls from both UHAUL and the store in Bowdon, GA where I picked up the transport. Both calls where to ask about the transport because it didn't show in the system that it had been returned. I had to call UHAUL again to get everything cleared up. Thankfully, no extra charges occurred to my card. This process was very frustrating and disappointing. Mrs. Malina Dukes was extremely helpful with resolving this process. She was the only silver lining to this horrible ordeal.Yolanda S.
Nothing at all. I was treated with respect and courtesy. Thank you.Mike D.
Customer did not leave a comment.MARISSA R.
Everything was fantastic, easy to access and the staff at the location were extremely helpful. I will DEFINITELY be recommending them for anyone's moving needs.Amanda B.
Customer did not leave a comment.TODD N.
Customer did not leave a comment.GORDON J.
Scott was very friendly and knowledgable. Would definitely use the Bowdon, GA location again! He helped us get hooked up and check out the lights. UHaul, this is a great dealer for you to have in your fleet.KARMEN M.
Customer did not leave a comment.Donald L.
Customer did not leave a comment.rosa S.
Customer did not leave a comment.BETH R.
Customer did not leave a comment.ADIAHA E.
You made it very easy during a hectic time. Thank youMARY G.
The truck drove horrible. It was bumpy, the breaks were tight. The truck was dirty, with ropes and a telephone cord left in the back. I'm extremely unsatisfied!!!!REBECCA C.
I received excellent service as your company was represented by a very polite, knowledgeable, clean cut, nice young man - it is hard to improve on that!Jane M.
I found my experience at both locations to be excellent.Jack J.
Customer did not leave a comment.Belinda H.
Customer did not leave a comment.BRIAN C.
The service guy was very nice and helpful.. This is not the location that I requested to pick up from, so inconvenience #1 was having to drive 30mins out of my way to get the truck.. Inconvenience #2, when I say FULL, I mean FULL-- the uhaul was full of roaches!! So I had to spray it and sweep the dead bugs out before I could load my things; which put me behind even further in my move....TYESHIA D.
Customer did not leave a comment.BARRY A.
Customer did not leave a comment.cliff T.
Really dissatisfied with the fact after having vehicle troubles less than 50 miles from drop off location. .. to avoid an 85$ charge I had to risk further damage to vehicle to return to drop off location. ..which is less than half mile from my house. I could understand a penalty for just dropping anywhere. .. but with vehicle troubles, there should be some flexibility.Jay C.
Customer did not leave a comment.Jackie B.
Styles Service Station in Bowdon Georgia was very helpful and proficient in renting our tow dolly and had what we need on hand. Thank you Styles Service Station!!! SusanSUSAN G.
not a thingRALPH S.
Have used Styles before. They are outstanding and provide great service. They are the type of people and service facility that give U Haul a good name. Vehicle and all additional equipment was ready and in outstanding condition. Was shown how to operate the trailer and they reviewed the truck and equipment.Outstanding Service! Thank You!!!!!!!!GEORGE C.
Customer did not leave a comment.ROBERT F.
use a cau hauler frequently most times cannot find one close by. Keep a car hauler at this locationSTEVEN C.
Customer did not leave a comment.JEANNETTE B.
Customer did not leave a comment.Eugene L.
Customer did not leave a comment.kirby S.
great guysHENRY S.
Great job! dealer did everything as committed!!! Thank You!!!GEORGE C.
Customer did not leave a comment.HENRY S.
Small town small operatoinDAVID L.
Customer did not leave a comment.Greg F.
Customer did not leave a comment.LANE B.
Customer did not leave a comment.Tarrah W.
Customer did not leave a comment.WESLEY M.
Customer did not leave a comment.GREG R.
Easy drop off and turn in. Thanks!RON H.
I was satisfiedRader A.
Customer did not leave a comment.Mark T.
Customer did not leave a comment.EDDIE W.
Your reservation system SUCKS and is designed to screw the customer out of money...RUSSELL W.
MANTAIN EQUIPMENTDENNIS MICHAEL R.