Customer Reviews for Success Auto Holding

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Success Auto Holding

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Shawn B. on

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The staff at this location were excellent. I would definitely rent from and refer this location.

eddie R. on

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Nothing everything was perfect

Marquette M. on

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Customer did not leave a comment.

Gene T. on

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Very nice staff & would’t hesitate to work with them again; however, actual U-Haul supplies were few & far between. I had requested furniture pads, but none were available. The truck was fine mechanically, but really dirty. They need some TLC & help from U-Haul management. There is much potential for growth & service there, I believe. Really good people!!!

Purnima B. on

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Location of pick up was changed last minute so I went to the wrong uhaul location. Walked into establishment and wasnt acknowledged. Two women were in backroom and said nothing. Stood there for a moment while a salesman from outside was working with someone and after that was finished she came inside. Truck was next door in a muddy field and had left over styrofoam blocks in the truck.

Linda B. on

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The gentleman who assisted me was extremely courteous and even offered me a ride home to my destination. However I preferred to walk home since it was such a beautiful day. Excellent customer service. Thanks.

sergio V. on

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Customer did not leave a comment.

David W. on

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Where I picked up the trailer was great. Where I ordered/reserved it was the WORST EXPERIENCE EVER. First, I stood in a short line for 30 minutes. Then the proceeded to tell me I would probably have to go to a different location to get it. Then they sent me an email telling me I needed to come back the next day to have my hitch inspected. WHY DIDN'T THEY DO THAT WHEN I MADE THE RESERVATION. I stood in line for 1 hour (short line again) but they kept taking people out of line, not those with on-line reservations, etc. RUDE! They also had, every day I drove by there 2 trailers sitting on the lot of the size I ordered. Then I get the notice that I needed to go to the location where I had to pick it up, miles away and in rush hour traffic. They had 2 but both were disabled. The "system" told them he had 4 and he has tried to tell them forever he does not. It did show my order location of having 4 that day!!!!!!!!!! He called and they never answered the phone. So, he took time at the pick up location to repair one of the trailers. He was an absolute angel. The other location? I'll never recommend them again! And I'll think twice about uHaul in general!

Cesar A. on

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Customer did not leave a comment.

Chandra W. on

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Everything was Excellent!!!