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BEVERLEY E
Customer Reviews for Sukhi Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It took me a while to understand what fuel to fill it with. Maybe put a sticker saying it's petrol (not diesel). Also the windshield was very oily, I could barely see at night, and couldn't find anything to wipe it with. Other than that, everything was smooth, and the truck condition was impressive! Will recommend!
ALEXANDR CSmooth and nice pick up and drop off, all clear and fair, in and out in 5 min. I left more gas in the tank than planned and the owner was so kind to compensate me for it. Great place
ALEKSANDR MYou're doing good.
IOANNIS II've used this location several times and the service and vehicles have been excellent. Five stars. 👍👍 I definitely recommend this location.
ANTHONY HI have nothing to say about improvement the service was good
MELCHOR PI get my cargo vans here for work all of the time. I always go here because everything at this branch runs smoothly and efficiently. Ishmail is extremely helpful and capable - a very pleasant person. My only suggestion for the next customer is to head office. Please take the big black bolded border off the receipts. We do need to print them out and it wastes a lot of ink.
TOBY MGreat job! Everything looks excellent, and there's nothing to improve. Keep up the fantastic work!
RAYMOND CThe process was seamless. Was the vehicle in mint condition of course not and a couple lights came on while driving but that is the reality of these types of vans being put to work daily. But I was in and out of there in no time and could drop it off easily after I was done:). That's all you can ask when renting a truck at month end:)
Darryl CAlways a great experience!
SHARYN CStaff is very helpful.
SANJAY VExcellent customer service, professional and quick.
TODD MI've used this location several times. I found the vehicles to be clean and running well. Friendly customer service and decent rates. Definitely recommend this location. 👍👍
ANTHONY HEasy to access by TTC, well maintained location, friendly staff, smooth transaction and no hidden fees. Will come again if needed!
YIYUAN Lbook this location over and over- reliable and friendly.
LORRAINE Wfantastic location ... amazing service .
MILES RA bit challenging using the app to get and return the truck.
ALLEN KSelf check in wouldn’t let me check in. It kept telling me I wasn’t in the right location when I was standing right beside the truck and then even tried right in the office. Thankfully the business was open and helped me get my truck.
CHRISTOPHER CEasy pickup, easy drop off.
VICTOR DIncredibly efficient with both pick up and drop off I also had to extend the rental and that has handled with a simple phone call (the app elastic extension was not possible). This is probably the best location I have ever dealt with in the many years and and many times I have rented equipment.
BRADLEY CFriendly and efficient staff. Keep up the good work!
DAVID AI didn't actually interact with anyone, I was able to drop of the U-Haul after hours and simply returned my key to the box. I was happy because it was easy to get into and there was a clear spot for me to park the truck.
Katie EThe seats and interior were dirty. Also I could not pick up the van at the reserved 2pm, they told me the system was down and it was nerve wracking because It took 1 hour before the system came back online. ( This could have been beyond their control ). But I believe U-Haul computer systems should be upgraded. It was moving day and the elevator was reserved at a set time and I almost missed it. I don't know who is responsible for cleaning the vehicles though.
Sung HThis is my first time at this location and the service was excellent. Ismail was very helpful and had us on the road quickly. The vehicle was clean and in great condition. I definitely recommend this location. 👍🏻👍🏻
ANTHONY HVery impressed with the service at this Uhaul location! The gentleman we met at the front desk over a number of rentals was wonderful - friendly and very helpful! The van rental for our move was easy and seamless. Would definitely recommend!
TOVAH AThe guy at the desk is very friendly and helpful. I’ve rented a few times from him and he’s always a pleasure to interact with. I appreciate his great customer support.
CHRISTOPHER JIt would be nice as as large business to offer bonuses to employees that receive great reviews. There is a reason why they stay long and possibly deserve a thoughtful bonus. Hopefully you read and consider
JAMES BVery friendly very satisfied experience at this location using 10 ft uhaul truck. But the AC button is broke. I can’t use the AC.
Gengyue ZFantastic service from Ishmail. Great truck, great price! Best U- Haul desk in Toronto!
TOBY MThese guys are Great at this location, I luv it when they wash my car when I'm parked . Lol Good and friendly guys there. I think Corporate Uhal should buy them lunch one day.
JAMES BHave paid drivers for in town , we can rent the drivers🤔. I drive but some people don't
JAMES BMohammad is the best person. Highly recommend
NAZEER MFree coffee to go
JAMES B10/10
BRIAN LExcellent location and customer service. Keep up the good work.
ROBERT WThere was a charge on my bill for gas. I returned the truck at the same gas level as during the pickup. Rest everything was good but now I have to deal with getting my money back
Mahima JAlways a great experience at Sukhi. And Mohamad is missed.
LJ SPossibly offer a discount on clients like me that rent very often.
JAMES BThe best customer service and extremely friendly was provided when I rented a u-haul twice in different occasions. Definitely recommend 10/10!!!!
KIDUS TVery smooth process.
DANIEL CVery nice and friendly I forgot my phone over night and was able to retrieve 1st thing in morning without hassle!!
Riley JGreat, quick and easy like always. Thank U-Haul
JOSHUA LAll good , I have used this location may times.
JAMES BGreat customer service
MICHAEL DPlease make hours of operation and additional charges clear at customer pickup, and have someone available near the desk at checkout time so customers don't have to call out "Hello?!?" to get assistance. We inquired about returning the vehicle after 6 PM and were told to drop the key in the after hours box. We did so (within the rental window) and got an email that we'd be charged a $20 penalty for "returning after hours" despite being assured at checkout that would not happen. We had time-stamped photos of the return that we then submitted to the regional UHaul office and the $20 was not charged. However, the distance charge is outrageous (.99/KM?!?). And, when the manager called me to clarify we wouldn't be responsible for the extra $20 fee, he yelled at me and hung up even as I spoke calmly and said I would like to rent from them again. After that treatment on the phone, I'm not sure we will use this place in future.
LYNN FTThis is a fantastic place to rent a truck. Ishmail is a wonderful and helpful fellow who really cares about doing a good job and helping others. Overall this location is reliable, reasonable and convenient. Highly recommended!
TOBY MFriendly service.
David BExcellent experience
NEIL PIt was Affordable!! I will be going there again!!!;
DAVID LAlways the best rental experience! The uhaul team at this location is why I keep coming back. :)
SHARYN CThe staff are always friendly and helpful
MARTIN BExceptional service provided by Ismail!
SAMEER IThe wiper blades on the truck needed to be replaced.
MATTHEW MAlways attentive and helpful team
MARTIN BLove the Staff..Ishmial is great guy, personal and is effective at his job.. I've been using Sukhi Uhaul for awhile now..however...they could use some fancy UHAUL artwork on the walls... ; )
JOHANNES HHighly recommend!
MOHAMED ALove their service 👍
JOHANNES HThey were so friendly, helpful, easy going and lovely.they gave me best experience. And they actually represented the U Haul I believe
Pankaj BGreat customer service and well maintained vehicles. Will definitely use sukhis again for a move
WILLIAM AIt was 2 days since the snowstorm, but their parking lot wasn't cleared from snow, and I had a very hard time parking/returning the vehicle. Utmost shame!
MARAT KThe young fellow at the desk was very very helpful. He explained everything to me very well and he had such an upbeat and cheerful manner. It was a pleasure to interact with him. He’s a big asset to your team. Thank you very much!
CHRISTOPHER JAlways a pleasant experience at this location. Friendly and courteous!
SHARYN CTerrible customer service. Booked a 15” truck at one location and received a 10” truck 40 minutes further away. And was only notified that no 15” trucks were available the night before the move at 5pm. Was told I was getting unlimited mileage due to this but was charged for mileage. Would not recommend or use again.
CHRISTINE EBusses, trains and airplanes.
MICHAEL NBooked over a month before my move and U-Haul called me a day before saying the pickup location changed to almost 5km away from the one I chose.
RAPHAEL D