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ANDREI P
Customer Reviews for Sukhi Auto Repair
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
It would be nice to have more parking onsite, but I do understand that would be difficult considering the businesses at the address
ALEX SAlways easy and friendly at Sukhi. My first choice for U-Haul rental.
NEKTARIOS SHave accurate inventory count of accessories.
SEBASTIAN TStart renting e bikes
JAMES BEasy to book, pick up, use and return. Have used this location before and will use them again.
ALYSON TThe team at Sukhi are great. Never an issue with booking, the rental, or drop off. I use this locate exclusively now. Highly recommend.
JASON SI don’t get uhauls from anywhere else
NEKTARIOS SThis is not my first time I am renting here, check in process is quick and easy
ARTYOM ONone. I’m satisfied based on my experience.
REA GI've rented the vans from this uhaul location many times over the past few months. I found the vehicles to always be clean and in fine working condition. The gentleman who assisted me was always friendly and helpful. I definitely recommend this uhaul location. Five stars.
ANTHONY HWasher fluid empty.. but managed
TIMOTHY SThe guy working there was very disorganized. He gave us a hard time with our payment method so that took 30 minutes, then when he pulled up our truck to hook up the tow dolly we were also renting, the connector for the lights didn't work. He then swapped the truck out and only one light worked and after 45 minutes of the mechanic testing the same wires, they realized that the bulb was burnt out and they couldn't replace the bulb because they didn't have it on sight. So he swapped the reservation for the dolly to a different location and sent us 30 minutes across the city to get a different tow dolly where we ended up having to switch trucks because he gave us the original truck with the broken connector plug. After we got a new truck and tow dolly from the second location, we then drove back to the original location to pick up my car. This whole process set us back 5 hours for our move to Manitoba, meaning we lost a day of driving and my partner had to miss his first day back at work. Upon arriving in Winnipeg, we were told that they messed up the paperwork for our ONE-WAY reservation and we were supposed to be returning the truck to the original Toronto location. Obviously that wasn't happening, and we managed to sort it out with the very accommodating gentleman at the U-Haul here in Winnipeg. Regardless, we will never be using U-Haul 's services again.
JACQUELYN BWould have been helpful if clerk went over price structure and options.
WILLIAM TStaff was friendly and curries.
KHALID JGreat staff
Paul VVery good
MILION GDouble check tire pressures. I had to adjust a trailer tire as it was very low. But great service
ROBERT JNothing! Everything was perfect. Staff are friendly and the van was waiting for me when I arrived. Check in was easy and I was on my way. After I returned the van, I was billed right away for the amount I assumed it would be. I have rented from here a few times and even though there are locations closer...I continue to go back here because of the service. Thank you Sukhi Auto!
BRYAN KThis is the best U-Haul location in the east end. Everything is so easy and I always feel well taken care of.
Nek SStaff was very helpful
Tural HIt took me a while to understand what fuel to fill it with. Maybe put a sticker saying it's petrol (not diesel). Also the windshield was very oily, I could barely see at night, and couldn't find anything to wipe it with. Other than that, everything was smooth, and the truck condition was impressive! Will recommend!
ALEXANDR CSmooth and nice pick up and drop off, all clear and fair, in and out in 5 min. I left more gas in the tank than planned and the owner was so kind to compensate me for it. Great place
ALEKSANDR MYou're doing good.
IOANNIS II've used this location several times and the service and vehicles have been excellent. Five stars. 👍👍 I definitely recommend this location.
ANTHONY HI have nothing to say about improvement the service was good
MELCHOR PI get my cargo vans here for work all of the time. I always go here because everything at this branch runs smoothly and efficiently. Ishmail is extremely helpful and capable - a very pleasant person. My only suggestion for the next customer is to head office. Please take the big black bolded border off the receipts. We do need to print them out and it wastes a lot of ink.
TOBY MGreat job! Everything looks excellent, and there's nothing to improve. Keep up the fantastic work!
RAYMOND CThe process was seamless. Was the vehicle in mint condition of course not and a couple lights came on while driving but that is the reality of these types of vans being put to work daily. But I was in and out of there in no time and could drop it off easily after I was done:). That's all you can ask when renting a truck at month end:)
Darryl CAlways a great experience!
SHARYN CStaff is very helpful.
SANJAY VExcellent customer service, professional and quick.
TODD MI've used this location several times. I found the vehicles to be clean and running well. Friendly customer service and decent rates. Definitely recommend this location. 👍👍
ANTHONY HEasy to access by TTC, well maintained location, friendly staff, smooth transaction and no hidden fees. Will come again if needed!
YIYUAN Lbook this location over and over- reliable and friendly.
LORRAINE Wfantastic location ... amazing service .
MILES RA bit challenging using the app to get and return the truck.
ALLEN KSelf check in wouldn’t let me check in. It kept telling me I wasn’t in the right location when I was standing right beside the truck and then even tried right in the office. Thankfully the business was open and helped me get my truck.
CHRISTOPHER CEasy pickup, easy drop off.
VICTOR DIncredibly efficient with both pick up and drop off I also had to extend the rental and that has handled with a simple phone call (the app elastic extension was not possible). This is probably the best location I have ever dealt with in the many years and and many times I have rented equipment.
BRADLEY CFriendly and efficient staff. Keep up the good work!
DAVID AI didn't actually interact with anyone, I was able to drop of the U-Haul after hours and simply returned my key to the box. I was happy because it was easy to get into and there was a clear spot for me to park the truck.
Katie EThe seats and interior were dirty. Also I could not pick up the van at the reserved 2pm, they told me the system was down and it was nerve wracking because It took 1 hour before the system came back online. ( This could have been beyond their control ). But I believe U-Haul computer systems should be upgraded. It was moving day and the elevator was reserved at a set time and I almost missed it. I don't know who is responsible for cleaning the vehicles though.
Sung HThis is my first time at this location and the service was excellent. Ismail was very helpful and had us on the road quickly. The vehicle was clean and in great condition. I definitely recommend this location. 👍🏻👍🏻
ANTHONY HVery impressed with the service at this Uhaul location! The gentleman we met at the front desk over a number of rentals was wonderful - friendly and very helpful! The van rental for our move was easy and seamless. Would definitely recommend!
TOVAH AThe guy at the desk is very friendly and helpful. I’ve rented a few times from him and he’s always a pleasure to interact with. I appreciate his great customer support.
CHRISTOPHER JIt would be nice as as large business to offer bonuses to employees that receive great reviews. There is a reason why they stay long and possibly deserve a thoughtful bonus. Hopefully you read and consider
JAMES BVery friendly very satisfied experience at this location using 10 ft uhaul truck. But the AC button is broke. I can’t use the AC.
Gengyue ZFantastic service from Ishmail. Great truck, great price! Best U- Haul desk in Toronto!
TOBY MThese guys are Great at this location, I luv it when they wash my car when I'm parked . Lol Good and friendly guys there. I think Corporate Uhal should buy them lunch one day.
JAMES BHave paid drivers for in town , we can rent the drivers🤔. I drive but some people don't
JAMES BMohammad is the best person. Highly recommend
NAZEER MFree coffee to go
JAMES B10/10
BRIAN LExcellent location and customer service. Keep up the good work.
ROBERT WThere was a charge on my bill for gas. I returned the truck at the same gas level as during the pickup. Rest everything was good but now I have to deal with getting my money back
Mahima JAlways a great experience at Sukhi. And Mohamad is missed.
LJ SPossibly offer a discount on clients like me that rent very often.
JAMES B