Customer did not leave a comment.Spencer B.
Customer Reviews for Sun City True Value
(U-Haul Neighborhood Dealer)
Sun City, AZ 85351
Services at this Location:
- Mon–Sat8 am–5 pm
- Sunday9 am–4 pm
- Free towing inspection
- 24 hour customer return
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Customer did not leave a comment.David K.
Staff was courteous and professional. Would definitely go to this location for future rentals.Marc A.
People were friendly. That's about itBrian J.
Customer did not leave a comment.Lisa S.
Customer did not leave a comment.jason F.
Customer did not leave a comment.Tina L.
Customer did not leave a comment.Richard M.
Customer did not leave a comment.Marc jojo M.
Customer did not leave a comment.Robert A.
Very convenient location and friendly peopleHans N.
Customer did not leave a comment.Ashley U.
Customer did not leave a comment.kelli K.
I was charged for not filling the gas tank,which I did. I put 4 gallons of gas into the Van which I only went a little over 40miles. I think I was wrongly charged but since I didn't take a picture of the instrument panel I cannot prove it except with receipts. I like renting the Van for small moves because it is easier to drive and less charge for miles used.JUDY W.
The vehicle was so incredibly loud! My friend and I had to yell just to hear each other. We had to drive a 110 miles each way up some fairly decent mountains and hills, it was a little concerning that it was even going to make it. But it did. Our ears were ringing by the end of the day after driving 4+hours in that vehicle. I did let the rental location know.Heather B.
Customer did not leave a comment.Kathryn M.
This is not the drop-off location we chose in the reservation. We were charged additional miles because this location was farther away than the one we chose. It cost us money because Uhaul didn't honor the reservation made. We will not use Uhaul again.Dana R.
Customer did not leave a comment.Terry J.
Make sure you send out cleaned vansJeff J.
Everything was great.Tim O.
So easyDenise C.
Great true value!Milton D.
Customer did not leave a comment.Rose A.
Great customer service and very convenient location in the community.Hans N.
Customer did not leave a comment.Casey W.
Did arrive at 8am but no person available at counter to assist me until 8:20am.David N.
I have rented a trailer at this locatioon in the past. The staff is always very helpful and friendly. I would reccomend this location to anyone.Phil L.
Everything ran smoothLesley M.
Customer did not leave a comment.Henry R.
Everything was greatJohn G.
Customer did not leave a comment.Julie R.
Customer did not leave a comment.James P.
Customer did not leave a comment.George F.
Extremely friendly staff. Helped me hook up and make sure all lights were working.Keith M.
Excellent from beginning to end.David K.
Customer did not leave a comment.Steve C.
Customer did not leave a comment.Benn H.
Everything was fineBart G.
The 26' truck was not maintained. The muffler was not working & truck was â€œextremelyâ€ loud. The inside back had water inside & card board boxes were soaked..Dale R.
The can reaked or cigarettes and there are cigarettes butts all over this van. We have told them before to that it needs to be cleaned and again today the guy just dismissed us. Everything we had in the can reaks of cigarettesHermelisa O.
Customer did not leave a comment.Melanie H.
Customer did not leave a comment.James G.
Brand new truck the gentleman at the counter knew exactly which trailer to use for a motorcycle pretty much effortless to rent all around great serviceDenis O.
Fix the leak in the truck, above the cab. Poured down rain overnight and got two boxes of important papers soaked.Dale L.
The u haul was making noise. Every time I turn the truck off I couldn't turn it back on. Had mechanical issues. The gas in the truck was not as it was told . It was much lessMalihja T.
Customer did not leave a comment.Gino L.
Customer did not leave a comment.Anthony P.
best Uhaul experience Ive had ever. More friendly than mostZane W.
Customer did not leave a comment.Erich V.
The can reaks of cigarette smoke and everything we loaded in the cam now reaks of cigarettes. There are cigarette butts in the door frames, under the seats as well as spilled stuff. This van needs a deep cleaningHermelisa O.
Very convenient and easy to access . Personal were very professional and friendly . Got the job doneRobert W.
Customer did not leave a comment.John L.
Customer did not leave a comment.RONALD L.
The person that check me out and was there when I returned trailer was vey helpful and greatPhil L.
Customer did not leave a comment.Julie M.
Customer did not leave a comment.ROGER K.
Customer did not leave a comment.Rocky S.
Customer did not leave a comment.Samuel L.
Customer did not leave a comment.rick A.
Customer did not leave a comment.James L.
Customer did not leave a comment.Thomas H.
Customer did not leave a comment.Peter S.
Nothing, all was smooth.Elizabeth B.
Customer did not leave a comment.Paul K.
Customer did not leave a comment.Alyssa F.
Customer did not leave a comment.Robert Z.
Customer did not leave a comment.Marion S.
Quick check out. Told him of a problem with the one lock and he said would fix for future people.Patrice S.
Customer did not leave a comment.Makahla F.
No improvement needed.suzan R.
They closed the store early and I could not return the truck back before 6pm. I left key in box, left a full tank of gas as asked and then they charged me a $14 for moving and an extra day of $19.95 for being late. Now, I understand that it was the day after Christmas but closing the store early was not my fault for almost an extra $34 in fees.Julie D.
The trailer was New and Clean and the Person who waited on me was Very Nice and Knew her Job. They are always very Helpful and knowledgeable.Daniel M.
Customer did not leave a comment.Colleen W.
Customer did not leave a comment.GAIL H.
Just keep up the good work!😎MICHAEL D.
-Bad Customer Service - Extra Charge - Wrong Insurance - Charging on the Gas that already been filled - location didn't check there truck and the assume that i drop it after time when i drop it after 8 hours of rental - Truck has a transmission issues the Gears don't change correctly which is not Safe to drive nobody told me that the truck is never been maintained horrible Experience i hope U-Haul Take my Review Serious i'm requesting a Refund for money in my opinion U-Haul Far better company than that i hope they can show how they treat there CustomerTaif A.
Customer did not leave a comment.gerald S.
Customer did not leave a comment.roark J.
Customer did not leave a comment.Craig C.
Customer did not leave a comment.Glenn H.
Customer did not leave a comment.Vicky P.
Make sure the equipment is well maintained and ready ti hit the road. The first 5x8 trailer they had reserved for me was in need of repair. I checked the wheel bearing by pulling back and forth on the tire and there was considerable play indicating to me that the bearing were very worn and sounded dry of grease. It seemed to agitate the people a little but they finally let me take a trailer of the same size that was more solid. Since I was towing it 1300 miles I didn't want to be stuck on the side of the road or even worse in an accident. After this incident I had no problems and made the journey with ease.Richard B.
Very knowledgeable man helped me. Very polite helpful.josie G.
Great neighborhood business. Always helpful.James R.
The trailer had not been swept out when we picked it up. Also the coupler was really loose, they said it was fine but it jerked and banged the whole way and where I dropped it off said it was too loose. Thankfully it did not pop off during the drive, but I also worry about the damage to my receiver hitch with all that loose motion. It would be nice if people could agree on what is ok equipment and what is not.Jessica N.
Customer did not leave a comment.HAROLD W.
Customer did not leave a comment.KENNETH S.
One of the tail lights was outMichael S.
Customer did not leave a comment.Conrado V.
Dropped off the truck and moving pads with on issues. Location close to home with good hours of open business. Would use again if needed.Scott N.
Just try to respect the customer !!!Ibraheem A.
Service with the smile😁Philip S.
Great customer service from front to back, just an exceptional experience overallâ€¦DavidLee R.
I never drove Uhaul Cargo Van before I would think someone at the location would go over truck before it left property. I was disappointed that someone didn't tell me when I back up the rear view mirror has a camera and also I had to figure everything out by myself. They should train staff on showing members things to look out for and where to find things. Even if it's a 5 minute overview. You don't have to do this with ALL customers only those renting vehicle for first time. I will not rent again from this locationChris B.
Customer did not leave a comment.Jill G.
No problems and no complaints at all.WILLIAM R.
Very nice store employees were very helpfulmichelle N.
Very good experience!robin M.
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