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BRIAN P
Customer Reviews for Sun Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Great customer service. Fast check in and check out process. A+
David LStep down holders in back
JANICE HNothing. Entire experience was fantastic and seamless. Fernando provided stellar customer service!
TARYN SGood customer service
JAIME FGreat place very easy to deal with and help when I had to change my reservation at the last minute. I would not hesitate to use this location again in the future if I need a U-Haul.
MICHAEL MThe employee worked hard to ensure I was a satisfied customer. He was very nice and handled multiple customers in the office very well.
NATHAN CNothing great customer service! Charlie was easy to work with!
GREGORY MNothing. Everything was great. I would highly recommend this location. The gentleman I rented from was kind, polite, caring, etc. I would deal with him on any Uhaul rental I need in the future
DAR JThis location is not a "super store" or large office area, HOWEVER it is a very convenient location and they were easy to work with and made sure you were satisfied. This is my third rental from this location.
George KAlways in and out super nice people
JASON KThe owner was extremely nice and helpful! I would definitely rent a U-Haul from this location again and would advise others to do so as well!
BRITTANY HVery good pork man
MIKHAIL TThank You!
TAMI RNothing, we had a great experience there, the people were friendly & helpful.
VERNEIL SLocation was great and person that helped me was incredible! The trailer is what I have an issue with, I know it says on it that 55mph is max speed but this trailer at 57-58 mph if you needed to get over would start bouncing the truck to the point of ouncing the truck.
Larry MTruck was full of branches and leaves.
KARLHEINZ SThank you
JEVGENIJUS STruthfully I would like a refund the truck was dirty, the truck alignment was so awful I almost had to turn the steering wheel a half rotation to get it to go straight
LUKE BNothing that i can say I was so easy from the beginning to the end...
Cathy MThe truck we had did have engine lights on and seemed as if there was an opening on the passenger making it seem like there was a door open. But overall it was a great pick up and drop off process and the man who set up the rental for us was kind enough to fix the day when I put in the wrong date.
MORGAN JFernando always provides consistently excellent service. I've never been disappointed. I highly recommend Sun Storage.
Mike Slocations are great due to the local owner/manager. Both pick up and drop off looked shabby, but oferred great service. 10+ stars to the individuals.
Preston KBest Uhual rental place on the East coast of the USA- supporting small businesses and making America Golden • one rental at a time 🚚 Thank you ❤️
PAMELA FVery good
DIMITAR KPersonnel Helpful is really not applicable - it was an after hours self drop off.
Mardi MI was set back an hour because the location forgot to put my key in the lock box. Then I got there and had to wait another 30 minutes for a truck when I hired movers to be at my place at 8 and I didn’t get back with the truck till around 11.
OLIVIA RProfessional and friendly
MISAEL GThey hooked up the trailer without letting me get involved and they did not lock the trailer hitch to the ball. While loading the car on the trailer the hitch came off the ball and went straight up in the air. Someone could have been seriously injured.
GREGORY SWent above and beyond to schedule my rental
RICKIE Bsuper nice team members! Will definitely use them again.
CYNTHIA ASaid the tank was at a quarter full and it wasn’t, no lights on the inside panel so I counted on the street lights to see my speed
KATHERINE MFernando always gives the best customer service.
CARLOS CThe right front tire was low. But the owner filled it up. I noticed the engine light was on and one other warning light. But it seemed to run okay for the short job we needed to do.
BRIAN BThis location is awesome! Highly recommended.
NEIL DAlways treat customers with respect and friendly
ANA RProfessional staff well spoken clean trucks good equipment. Great pricing. No one can compare. Thank you for your service will definitely recommend
WILLIAM CThis location was closed when I got there so, I really can’t rate the facility or the services. As a single lady it was tough because I had to go knock on vendors’ doors asking for someone to help me pull the trailer off of my truck…fun but, all is well that ends well right?
Teresa SWhen we arrived our trailer was clean and ready for us. Check in went well and we were in and out quite quickly. The owner was so nice and helpful. He gave us some tips and tricks and made sure the trailer was seated properly. Love this guy!
Richmond SExcellent
Hector GNo people there
Bridget SCheck engine light on in truck. Very scary and we were forced to take it.
Shaun HVery professional.
Randy H