Customer Reviews for Sun Storage

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sun Storage

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Michele H.
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Fernando was great!

bartosz K.
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too complicated to rent and return. spent 30 min to make app working. never ever again.

NICHOLAS H.
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The gentleman that rents the U-Haul trucks out of this location was awesome I would recommend renting from his facility I will definitely be returning to this location for my future U-Haul needs

Jerry B.
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U-Haul's App is TERRIBLE! I couldn't take photos because it never asked for permission to take photos from my phone (like most apps ask for permission). This bug needs to be fixed!

Gerald W.
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Customer did not leave a comment.

Eliseo A.
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The service was exelent but the truck had a bad transmison and on 9 hour trip wen into 14 hours and a lot of money in gas not good for my pocket bery disapointed i guess the rep was not awwre on the problem but it shoulb be adress to the company

Melissa J.
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Improve your app If the proprietor wasn't there I may not have gotten my truck on time.

Jonnye S.
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Customer did not leave a comment.

Virginia T.
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Everything was fine. HOWEVER, I would not recommend to a friend because the person in the office was not wearing a mask. It is a small office and there is no way to escape the air particles taht he was breathing out. My wearing a mask was to protect him, but he did nothing to protect me. I have a weak immune system and so do my children, so his not wearing a mask is extremely upsetting. You have a sign on the door that a mask has to be worn, so why wasn't he? I wasn't in a position I could just turn around and leave and go somewhere else. I had a housefull of belongings on the line if I didn't get them out in time as well as help waiting for me to return with the truck. I am praying he didn't have the virus or anything else for that matter. He was a nice enough person, but that doesn't make it okay to put others in danager like that.

Crystal B.
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Quick and easy! The man that runs the location is very nice and helpful! 10 out of 10 would recommend!!

Angel A.
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I was on a rush to move my stuff this same day. Others told me not available, or were closed on Saturday. So I went to the right place who provided quickly service.

David B.
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Customer did not leave a comment.

Sarah P.
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services was super great and would for sure use them again thank you so much

Mathew Q.
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Customer did not leave a comment.

Michael L.
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Had to wait for attendant to finish tinting a car window before waiting on me. When he did, I got a truck the previous renter just brought back The renter turned the keys in, no cleaning of vehicle, the keys or vehicle checked. Attendant did not have mask on.

Mike S.
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This is the third truck I've rented here and Fernando never disappoints. He's very professional and willing to help out anyway he can. I highly recommend this U-Haul location.

Christopher L.
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Customer did not leave a comment.

Jessica L.
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Customer did not leave a comment.

Mike S.
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Fernando was exceptional. He was very professional and very patient with me because I had a lot of questions which he was able to answer. Because of him, I will be back again.

Mike S.
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Fernando is a wonderful people person and he exceeded my expectations. He explained everything exceptionally well and was able to answer all of my questions. I will continue to do businsss will Uhaul because of Fernando.

Cindy T.
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Nothing ! Fernando was wonderful! I was in and out in minutes. Very nice man !

Fernando D.
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Customer did not leave a comment.

Benjamin R.
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Good experience

Charles K.
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Customer did not leave a comment.

MARYSOL N.
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When I attempted to return the truck to a location on US-19 (Smoke Shop) in Holiday, the attendant refused to accept my return and said he did not have space for it. After Several attempts to contact the 800 number for uhaul, I was given a different address On Alt 19. The gentlemen at that location was great and although their lot was clearly full (unlike the smoke shop which has only one large truck parked in the lot) he accepted the return with no issues.

SCOTT A.
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Customer did not leave a comment.

Erich M.
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Customer did not leave a comment.

Keith H.
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Nothing wrong with this location. The overall experience was horrible though. Original pick up location changed due to the truck I reserved was no longer available due to the person currently renting it extending their time. No big deal, it happens. So they move it to Smokin Pipes. Same time, same everything. Get there at my designated time and no one is there. Call the contact #, goes to voicemail. Call the #that called me the previous day to move the pick up location and sit on hold for 10 minutes. When they finally answer and I explain what is going on she says I'm not in her marketing area and transfers me. Another 10 minutes on hold, then tell the person that finally picked up what was going on and without saying 1 word to me transfers me again. Another 10 minutes on hold and they finally pick up. I explain rather heatedly again what is going on and she proceeds to try to explain to me the difference between pick up location and preferred location to which I explained that is not the problem, the problem is there is no one here for me to be able to pick up the equipment from. She then days that I selected mobile pick up to which I replied I absolutely did not and if I had why do I haveno instructions from U-Haul on how to use that function? Her response was to transfer me to the regional. Yet another 10 minutes on hold and he gives me thesame bullshit speech the previous rep did. While on the phone with him low and be hold I am magically sent an email from U-Haul saying that my pick up type was changed to mobile with a link on how to use it. This is a full hour after my actual pick up time. He finally decides to move my reservation to this location. Everything went smooth here but getting here was complete crap. I will never use U-Haul again after this. I have used U-Haul for over 20 years for somewhere around 13 mics and never had a bad experience till now which lost then a customer.

William B.
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Customer did not leave a comment.

Mike P.
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Customer did not leave a comment.

Deborah A.
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We were very pleased with the service we received at this location. Fast, friendly and courteous.

eric M.
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Customer did not leave a comment.

RONALD P.
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Customer did not leave a comment.

Michael R.
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The seatbelt did not it was broke there was cigarette ashes in ash tray seats were cracked it drove roughed

Debra P.
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Very friendly and courteous !

Marie C.
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The manager went out of his way to be helpful and accommodating. No improvement needed.

Larry L.
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Customer did not leave a comment.

Laura B.
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Have the truck ready.

Andrea D.
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Customer did not leave a comment.

Seth B.
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The man running the desk was very rude and disrespectful. I was very disappointed because this was my first time dealing with Uhaul..

Timothy M.
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Customer did not leave a comment.

Jack W.
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Customer did not leave a comment.

Karim B.
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Customer did not leave a comment.

Elaine F.
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Friendly, convenient and efficient. No hidden costs. Will use again!

William R.
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Customer did not leave a comment.

Brian D.
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My experience was great...I would recommend this location.

Michael G.
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Truck needs to be retired. Steering wheel has considerable play in it and the gas pedal is very touchy. I'm pretty sure this truck is confined to “local use” only because I would not put this truck on the highway. Too dangerous. Also, I was somehow signed up for “Safe Move” (14$) when I DECLINED that on my initial online reservation. Unfortunately I autographed the charges upon rental and didn't catch it. Lucky me. This series of events (safety, quality of vehicle, and slipping in that safe move charge will like cause me to look elsewhere for equipment rental in the future. Thanks for listening. M

JOHN D.
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Customer did not leave a comment.

Amy G.
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Customer did not leave a comment.

No reviews have been submitted for this location.

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