Customer Reviews for Sun Valley Feed Mill Inc

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sun Valley Feed Mill Inc

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Neil F.
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There was a bulge on one tire on the trailer. It caused me no problem but someone will need to address it.

Robert B.
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Great customer service - we had issues with three different contract numbers - they cleared everything up with a call and I will be happy to Sun Valley again - staff was outstanding

Rodney G.
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Everything was perfect. Couldn't have asked for a better review.

ROBERT T.
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Suzanne S.
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Michael G.
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Make sure truck is clean so next person dont get charged for cleaning

John W.
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Rex V.
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Awesome people!

richard A.
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The people were very friendly just when we recieved our uhaul it didn't pull right come to find out it had no brake fluid in it caused the brakes to lock up and trailer tires caught on fire needs to be checked and maintenanced better

David B.
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Uhaul smelled like smoke and gas tank not full.

John M.
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Great Location! all your facilities should be as efficient as this one.

Blake D.
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Scott H.
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Desra S.
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Rick H.
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Barrie L.
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Not sure what you could do it was very easy.

michelle S.
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MARTIN H.
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Christopher G.
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larry S.
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tamara D.
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Douglas A.
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CHRISTINA B.
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Ivan R.
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testtesttest

Diana H.
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David E.
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Joy S.
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This is my second review for the same trip. Why? Because UHaul completely screwed up my reservation. I drove 40 minutes to a specific location I wanted to use the week before the rental was needed. I rented a truck and car hauler. When I received the text the day before, my pick up location was different. I drove again 40 minutes to the location only to find it completely closed. They had not answered the phone and the hold time at UHaul was ridiculous. I'm glad I drove to the location (an hour away) because when I got there they did not have the car hauler! Angel White at the location was extremely helpful and was able to find a car hauler in a third location. However, UHAul was not. For all the trouble caused I was given 30 extra miles which was used getting from the location (which was further away) to the house. This was the third time either I had rented or had family rent with the same outcomes- a bunch of trouble and running away. Moving is already stressful enough and having to deal with last minute changes that you aren't making is even more stressful. The individual locations and staff have been pleasant but it's a trouble and non customer business plan UHaul has. I won't us them in the future.

ANGELA C.
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Dorothy V.
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ronald G.
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License plate light has broken mount and trailer ramp was missing the left pin and chain.

Doris M.
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N\A

Curt S.
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randell H.
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At This Location - U-Haul Is A 3rd Or 4th Line Of Business- 1st Line Is Sun Valley Feed Mill- Catering To Local Farmer's Needs - As A U- Haul Drop Station , An Open Field Would Serve As Well Or Travel 35 Miles To Bowling Green, KY For A Full Service U Haul Location - A Very Old And Very Unhappy U Haul Customer U Haul Did Nothing WRONG - They Just Don't Have What I Had Come To Expect A U Haul Station To Be And Mostly Are -

carol I.
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BRUCE R.
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bruce R.
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Sean K.
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George H.
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RICHARD D.
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Dannie M.
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I was very upset when I made a reservation and pick up at a location in Bowling Green Ky. Then when I arrive I am told that I have drive 25 miles to pick up my rental. Way out of my way and time delay for me. No notification sent. Not a way to run a business,

Joey B.
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David E.
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DENNIS B.
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JERRELL S.
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Jim H.
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sarah C.
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NOT have me drive to Brownsville because the Bowling Green location cannot honor a reservation. However, the Brownsville location was wonderful.

Billy G.
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scott W.
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Richard M.
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mike K.
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ed D.
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when I went to rent a truck Leitchfield) I was told "reserve it now so we will be sure to have one here when you need it". I reserved one. when I was ready to pick up, I was told I had to pick up at another location-Munfordville or Sonora (the man at Munfordville was very un-accomodating [insisted I take the truck by 11:00 AM]. I had to drive 2 hours out of my way to pick up at Brownsville. Also, the front tires were badly out of balance which made for a miserable 4 hour drive. This is my third bad experience with Uhaul and probably the last time I will use your services.

Garry B.
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Easy for me to drop off

Bo D.
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Very friendly people !

FRANK R.
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Customer did not leave a comment.

Kimberly S.
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Was a very pleasant experience.

MICHAEL M.
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They were tremendously helpful and courteous.

JAMES S.
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WILLIAM B.
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The truck cargo bed was sticky. Had to wipe it up. The glove box was filled with stale jelly packets. I cleaned them out. The staff was very helpful and friendly

DENISE C.
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JURETTA L.
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MEGAN G.
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The dealer was excellent and wonderfully friendly. It was a little out of the way to drive from bowling green; where I had originally wanted to pick-up the truck. I wish there could have been a transfer of the truck between dealers to keep me from traveling out of my way.

MICHAEL C.
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Had to travel about 30 mile to get a truck but they compensated with extra miles

DOUG O.
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ALLISON L.
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Wonderful place to do business!

DEBORAH C.
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WILLIAM T.
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Shirley J.
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WILLIAM H.
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This was not the location I wanted. I had to drive 40 50 milestone pickup the trailer.

Deborah C.
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Dropped off Sunday. Business closed.

LACEY C.
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My only real issue is that we asked to be placed at the uhaul store that was 5 minutes away from our home in Bowling Green, not 35 minutes. That was frustrating, especially since the added miles don't mean you get reimbursed for gas, just that uhaul lets you have more miles for a rental that was $500. That trip alone added an hour onto our gas and drive time.

ANNETTE B.
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The sales people at both Brownesville for pickup and in Antioch were friendly, courteous and helpful. The process of renting was easy and reasonably priced.

Jeremy D.
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WILL O.
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It was far away from my starting location. Not sure why UHaul sent us here for pick up.

KELLY D.
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james Z.
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Sharron S.
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CESAR O L.
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El remolque no funcionaba y trate de llamar 1000 veces a servicio al cliente y jamás contestaron muy mal servicio ... Mal mal muy mal jacas volveré a rentar un camión en uhaul

RONNIE C.
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jamie C.
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Eva L.
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