Customer Reviews for Sunbrite Supply

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sunbrite Supply

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alica C. on

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Customer did not leave a comment.

ALICE D. on

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Make sure the trucks are maintained before rented out to customers.?

George G. on

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Nothing, my experience was great!

Elmer D. on

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when I picked up truck I the fuel was less than a quarter of a tank full and was charged an fee which I should not have been charged. the extra 30 dollars I will not use u-haul again. I have spent over 4k with your company in the past 10 years and will use someone else from now on unless you reverse he gasoline charge. Elmer Diehl

Gian M. on

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Michelle S. on

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the customer service from the staff was not very good. But the owner was very accommodating in taking care of us. He was the one who made the experience a good one!

LouAnne C. on

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My reservation was for 9 am. The door was locked and no one was in the building at 9 am. At 9:10 am I called, and the person on the phone said he was on his way. Trailer had debris in it that had to be swept out - as in large fake plastic jewels.

Kevin S. on

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Customer did not leave a comment.

Ruben C. on

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Nothing

JAN V. on

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The spring on door broke causing us delays loading and unloading and no credit or discount was offered

Chase G. on

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Honestly, one of the best customer service experiences I’ve ever had.

Jan V. on

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Unfortunately after the truck was loaded the roll down door broke. We had to tie it shut, then we could barely open when we arrived. Why is this ? Are these doors checked? Caused us a total nightmare. No discount was even offered! Why pay full price for a half ass truck?

ALICE D. on

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Customer service was amazing. I have no complaints about this location. Thank you ??

Waymon C. on

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Desiree H. on

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Terone A. on

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We had to make an emergency move, and this was a very quick and easy rental process. Great service!

BRITTANY B. on

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Seamless experience from beginning to end! The staff were super friendly and helpful, all the equipment was like-new and in working condition, and all of my questions were answered. Couldn’t have asked for more.

Becky R. on

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Willard R. on

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Lashaundra G. on

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whitney T. on

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The front desk person was pleasant and informative and a pleasure to do business with

Sherry M. on

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Terry H. on

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Yafei was extremely professional and very nice. We appreciated his help in obtaining the rental trailer. Because of his great customer service we will be using and recommending this location.

David K. on

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Excellent customer service! Couldn't be happier with the whole process from start to finish.

jason E. on

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The 24/7 check in did not work on the app. And when I arrived it would not let me check in to get the process started. I had to keep modifying my reservation and talking to customer service to get this fixed. I was on hold for awhile but finally was able to reset it. Delayed my move for a bit and I was pressed for time. Customer service was awesome when I did talk to them. Just a stressful day and the delay didnt help.

george C. on

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so much better than previous experience

william S. on

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Robert B. on

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Return was quick and efficient

Heejong S. on

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John S. on

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I was given 3 different pick up addresses and the saturday the day before pick up i received a call and told a different place to pick the truck up. I asked to make sure they would be open at 8am on a sunday for me to pick the truck up, i was told they would be open. I got there on sunday at 8:15 they were not open and did not open until 10 am on sundays. I called the customer service number and was on hold and transfered 8 different times. No one that i spoke to was helpful in any way at all. One person told me to just sit there and wait until 10 am when they opened. That is completely insane and unacceptable. I had to go home and sit with the movers that i was paying by the hour to do nothing. Not only was my truck not ready when it should have been i had to pay the movers for 2 hours for doing nothing. I expect my full rental fee to be refunded. That was the absolute worst experience i have ever had. The customer service or lack there of was so terrible you as a company should be ashamed of how everything happened and was handled.

Scott B. on

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Service was excellent!

Susie M. on

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Customer did not leave a comment.

Cole J. on

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Owner was incredibly accommodating and understanding. Went above and beyond to make sure I had what I needed.