Always great service. Use them regularly to move vehicles.
Robert C
Customer Reviews for Sunrise Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Outstanding customer service and very polite and professional. When I picked up the trailer, they set everything up, explained everything, and it was an amazing experience. I've used UHaul dozens and dozens of times and this was by far the best experience i've had!
DONALD WThey even helped me out on planning my next moving out of Tampa
Tikettress TI believe they fulfilled my expectations. Thank you.
JAMES LPave the entire grounds so I don’t get sand in my car
CHERMONE BTruck interior was not clean. The AC fan would only work on “high”. Truck should have a backup camera. Otherwise, the truck was fine and it got the job done.
KENNETH WHands down this location is second to none.Always professional and courteous.
SHAWN JFriendly and helpful staff.
GERALD MFriendly, easy process to check out & return. Would definitely recommend. Happy birthday early to the owner.😊
MICHELE MLo que no me gusta es que se demoran en rembolsar el dinero
Leordanis MWasn’t the drop off location.
THOMAS GGet newer trucks 🚚
DANIEL PThank you so much
DANIEL NGive the same service you gave me
KENNEY ABe more selective in choosing your employees and vendors. Awful experience!! Do away with mobile pick up!!!
james hIf I could rate this experience a zero, I would rate a zero! I was given one quote over the phone, and then told a higher amount upon arrival. The truck broke down shortly after I rented it. The Roadside assistance took almost 2 hours to arrive. He attempted to jump it off after I told them that I had already tried that. The truck had to sit for nearly 2 days before the proper assistance was given. When I called to update the store that I rented from, they attempted to charge me for additional time, so I had to stand firm on that. I missed a day's work because my moved got shifted. The entire rental should have been free after all I had to endure.
Charnell Cgreat staff and service
Corby GI've always had good results whenever I rent from this U-Haul dealer. They're courteous, usually pretty quick getting me out of there and on my way, and best of all, they're close to my house !!
CHRISTOPHER RDerek was really attentive and accommodating. I had alot if questions and was in a time constraint. He had the answers and provided solutions. As for how how this location can improve (and I'm being nick picky by saying this) is having a office makeover and cleaning to have their great gift of their service wrapped up and included in its representation/reputation. This is my uhaul location of choice because of the proximity of the move needed and the teamwork and familylike feeling received. Thank you Derek and team! Sincerely, Angela S
ANGELA SHad to ask for my total and the place looks like a junk yard. I was not given anything saying the truck was in the same condition as when I picked it up. Had to ask the attendant to verify all was good.
CRAIG KExcellent service.
MATTHEW HYour Staffers are doing and excellent job. They assisted us without any “hesitation.”
ROSDELY NNothing but the very best.customer service is always great. I always come to your location. James Cox Capt. USMC Retired Transportation Officer
JAMES CThe person at the front desk was very rude. She even was rude when someone out front was hit by a car and drugged down the street. The trailer that I received had oil all over the cargo trailer. In the back. Like someone repaired a vehicle inside the trailer and no one cleaned it up. I have rented from this location in the past, many times but this time, I was very disappointed. Even though this location is the closest one to me. I will try to find another one to rent from or just go to home depot and rent one ther vehicles.
TONIA REasy peasy!
CHRISTOPHER MThe staff are friendly and helpful. The office appearance is rather dilapidated. It has the rural 1960’s gas station vibe.
LYNN HEast drop off, friendly service.
Jacqueline DFast friendly staff
jorge oThey were so quick and easy!
Michael SThe workers were friendly.
Joseph FWonderful experience, friendly staff, easy pick up, nice truck, easy drop off. What more can I ask for.
Russell WI have returned it 1 day before and din´t get any refund for that.
Gisele MThis is second time I’ve used them and their trucks and they are always professional and great customer service . Thank you much
Christine BCustomer service Excellent and fast
CARLOS CI put in gas to half a tank about 2 miles from the drop off point and was charged $10,35 for 2 gallons of gas I had spent a total of $109.00. ON GAS FOR 281 MILES
STEPHEN BFast and easy drop off! Friendly staff!
Greg EGreat people
DENNIS JHave used a few times and always had great service.
ROBERT CThis location has very good customer service.
OLUSOLABOMI OAlways a pleasure to use Sunrise for my Uhaul rentals. Staff is top notch and friendly.
MICHAEL CEverything was fine
SERGIO MI've been to this location once before and felt valued as a customer. But on this visit, I was angered by the lack of professionalism and dismissive attitude by the staff member behind the desk who appeared to be in charge. His actions and tone made it obvious that he didn't want to answer any questions not correct any mistakes. Also, the truck lost power while I was at the gas station, due to battery corrosion.
DE SThe guys at uhaul was awsome
JOSEPH DNice people
DERRICK ESunrise Auto , Has always been great ...
KRISTOPHER VGreat service very quick process
QUARSEIL WDrop off was very easy. Representative was courteous and polite.
Gussie GThese guys never fail to satisfy! Thank you so much, Naomi
NAOMI V