The people were great, the customer service is/was great, I'd gladly use them again in life, thanks to uhaul
Collins P
Sunrise Auto Service
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Riverview, FL 33578
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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How U-Haul Reviews WorkIs not to clean but it no to bad. Friendly costumer service and quality service on the front desk
Lydia VAll is well.
Warren HI have used U-Haul in the past without problems, and I want to be fair about this experience. The customer service at pickup was excellent, and the roadside assistance response after my breakdown was also excellent. Unfortunately, the reason I needed roadside assistance was extremely concerning. While towing the trailer on the interstate, I experienced a catastrophic tire blowout. I was able to maintain control of my vehicle and get safely off the highway, but this could very easily have resulted in a serious accident involving my vehicle, my property, or other motorists. When the roadside technician arrived to replace the tire, I specifically asked what he believed caused the failure. He told me the tire was dry-rotted and that the heat from the road caused it to fail. I understand that tire failures happen and that not every blowout can reasonably be prevented. However, a tire failing because of pre-existing dry rot is very different from an unpredictable road hazard. If the technician’s assessment was correct, the condition should have been identified before the trailer was rented to me. The incident also significantly disrupted my move. I missed the deadline to pick up the keys to my apartment, and after being told that dry rot caused the failure, I spent the remainder of the trip concerned that another tire might fail. I appreciate how well U-Haul’s employees handled the situation after the failure occurred. My concern is that I was apparently given a trailer with a tire that was already in an unsafe condition before I ever left the rental location. Given the potential consequences of a tire failure at interstate speeds, I don’t think that can simply be dismissed as something that happens.
Timothy KExcellent customer service. Thanks to the owner
CARLOS B