Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
No need to change anything the customer service was great they switch my trailer no problem I was hauling a bike needed a ramp this place is great
Dusten H
Rating:
5.0
Customer did not leave a comment.
Jenn R
Rating:
5.0
Everyone was great and very professional and helpful
JULIO R
Rating:
3.0
Ordered an appliance dolly and 2 regular dollies, they didn't have the appliance dolly and got a hard time asking for another utility dolly.
TODD H
Rating:
4.0
Windshield dirty hard to see through, no wiper fluid.
Joey F
Rating:
5.0
This is the 3rd time we have worked with this location for Uhaul rentals. Dereck is always helpful and friendly. Equipment and accessories are always available and in good shape. Highly recommend Sunrise for uhaul.
CYNTHIA S
Rating:
5.0
Customer did not leave a comment.
MARIA G
Rating:
5.0
An actual U-Haul pickup truck
DEANNA T
Rating:
4.0
Customer did not leave a comment.
LARRY S
Rating:
3.0
Customer did not leave a comment.
Richard F
Rating:
2.0
Customer did not leave a comment.
KATHY S
Rating:
5.0
Customer did not leave a comment.
William H
Rating:
5.0
Customer did not leave a comment.
ERIN T
Rating:
5.0
I dropped off at night but called the following morning to make sure everything was OK. They were fast and helpful - no problems.
DOUGLAS D
Rating:
5.0
Customer did not leave a comment.
HOWARD W
Rating:
5.0
Customer did not leave a comment.
ONELLYS M
Rating:
5.0
Customer did not leave a comment.
KENNETH W
Rating:
3.0
Customer did not leave a comment.
Amanda S
Rating:
5.0
Was very satisfied
DOUGLAS F
Rating:
5.0
Customer did not leave a comment.
FABIO B
Rating:
4.0
Clean the equipment and maintain.It it was fifty thirty.
Kelly N
Rating:
5.0
Customer did not leave a comment.
GABOR S
Rating:
4.0
Customer did not leave a comment.
Sarah L
Rating:
3.0
Charging me for a gallon of gas on top of returning the with the same gas
Marquise T
Rating:
5.0
Customer did not leave a comment.
VICTORIA P
Rating:
3.0
Customer did not leave a comment.
CARISSA T
Rating:
5.0
Customer did not leave a comment.
Jacqueline C
Rating:
5.0
Free Beer!
PHILIP D
Rating:
3.0
Customer did not leave a comment.
GUIMA D
Rating:
2.0
I rented a pickup truck that was not clean inside an outside.
Howard T
Rating:
4.0
Dry convenient location and simple to find. Customer friendly.
DAVE B
Rating:
5.0
Customer did not leave a comment.
JEHOIADA G
Rating:
5.0
Customer did not leave a comment.
EDUARDO L
Rating:
3.0
Customer did not leave a comment.
JULIE C
Rating:
5.0
Customer did not leave a comment.
BARBARA F
Rating:
5.0
Customer did not leave a comment.
LARRY H
Rating:
4.0
Customer did not leave a comment.
William D
Rating:
5.0
This place is great. Proffessional, and nice to do business with. I have been here 3 times, and always same great service.
ALAN Y
Rating:
5.0
Customer did not leave a comment.
MARISA H
Rating:
5.0
Nothing comes to mind.
DONALD S
Rating:
5.0
I have been going there for many years.very pro-
Fressional people.
JAMES C
Rating:
5.0
Customer did not leave a comment.
DANIELLE L
Rating:
5.0
Amazing experience,.
Javier D
Rating:
5.0
Truck was dirty easy rental and also truck driving was horrible worst u haul truck ive ever driven I think I rather drive one of their old one than that newer one i got
Marda D
Rating:
2.0
Very congested, didn't explain anything, didn't check mileage before we were told we were finished and could leave
VICTOR R
Rating:
3.0
Its a former gas station, very busy with customers. Discussed tow dolly malfunctioning quickly, they didn't care. Requesting a refund placed by this location of $6.75. Tow dolly straps and trailer itself in same condition as received damaged and defection, not functioning properly. Not happy with U-Haul.
DESPINA L
Rating:
5.0
Customer did not leave a comment.
ADEL E
Rating:
5.0
Customer did not leave a comment.
SERGIO R
Rating:
5.0
Customer did not leave a comment.
JOSE M
Rating:
3.0
Customer did not leave a comment.
CHRISTOPHER D
Rating:
4.0
Customer did not leave a comment.
Rajesh R
Rating:
3.0
Customer did not leave a comment.
STEVEN S
Rating:
5.0
Customer did not leave a comment.
CHERYL P
Rating:
5.0
Customer did not leave a comment.
DAVID K
Rating:
4.0
Customer did not leave a comment.
TERESA B
Rating:
5.0
Customer did not leave a comment.
SAKEENA M
Rating:
1.0
They over charge me my rento was 47 + Tax i end up paying. Over 100 or more
Gerardo M
Rating:
5.0
Customer did not leave a comment.
HEMA J
Rating:
5.0
Customer did not leave a comment.
JAMES H
Rating:
5.0
The owner and staff are extremely helpful and take care of everyone who comes in.
Chermone B
Rating:
4.0
Customer did not leave a comment.
Jeffrey M
Rating:
5.0
The family that runs this location are very friendly and welcoming.
ANTWAN R
Rating:
5.0
Customer did not leave a comment.
DENNIS F
Rating:
5.0
Customer did not leave a comment.
Brian P
Rating:
4.0
Same like your doing.
CESAR R
Rating:
5.0
Customer did not leave a comment.
Abdulmajed A
Rating:
2.0
We rented a 15' truck to be able to tow our Jeep. Loaded the truck to discover the electrical hook up did not work. I called Riverview and was advised to call the phone number on the sticker! I refused and drove the truck back to Riverview to be replaced.
Thankfully we arrived home safely, but trust in U Haul was certainly challenged.
We had to replace the truck which entailed unloading and reloading. Also discovered the original truck had a flat inside tire.
I asked why the truck had nit been checked for the electrical connection and was told " we can't check every truck."
Larry D
Rating:
5.0
Customer did not leave a comment.
Pedro G
Rating:
3.0
Customer did not leave a comment.
ANDEDRIA G
Rating:
4.0
Customer did not leave a comment.
DEVON H
Rating:
5.0
Very good staff. Very convenient and efficient.
DENIO R
Rating:
5.0
This is a good location. They are always helpful to me
OLUSOLABOMI O
Rating:
3.0
Customer did not leave a comment.
CODY G
Rating:
3.0
Customer did not leave a comment.
John T
Rating:
5.0
Customer did not leave a comment.
David F
Rating:
5.0
Customer did not leave a comment.
DAVID K
Rating:
5.0
No improvement required. Great job by the family team!
Lorre N
Rating:
3.0
Customer did not leave a comment.
MARTIN L
Rating:
5.0
Very good service, excellent attention
JOHN M
Rating:
5.0
Customer did not leave a comment.
JAMES O
Rating:
5.0
Nothing! The folks here are awesome!
SUSAN M
Rating:
5.0
Customer did not leave a comment.
YAMILET P
Rating:
5.0
Great experience!!
Patricia M
Rating:
5.0
Customer did not leave a comment.
DANIEL S
Rating:
2.0
When we picked up the truck, the driver's side windshield wiper arm fell off the truck. We told the staff about it and they put the wiper arm back on the truck. When using the wipers later in the day the arm fell off again. We spent hours working with Uhaul to dispatch service to our location. Uhaul service ultimately replaced the wiper arm and the wiper motor. We were delayed by 4-5 hours due to the necessary wiper repair. Also, this location told us we could drop off the truck at any location but they did not tell us we had to notify Uhaul first so that caused delay when returning the truck.
Uhaul and this location should make sure these trucks are checked out for safety and operation prior to to the release of the truck. This would save money and time and would improve customer satisfaction.
