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JORGE H
Customer Reviews for Sunrise Auto Service
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
East drop off, friendly service.
Jacqueline DFast friendly staff
jorge oThey were so quick and easy!
Michael SThe workers were friendly.
Joseph FWonderful experience, friendly staff, easy pick up, nice truck, easy drop off. What more can I ask for.
Russell WI have returned it 1 day before and din´t get any refund for that.
Gisele MThis is second time I’ve used them and their trucks and they are always professional and great customer service . Thank you much
Christine BCustomer service Excellent and fast
CARLOS CI put in gas to half a tank about 2 miles from the drop off point and was charged $10,35 for 2 gallons of gas I had spent a total of $109.00. ON GAS FOR 281 MILES
STEPHEN BFast and easy drop off! Friendly staff!
Greg EGreat people
DENNIS JHave used a few times and always had great service.
ROBERT CThis location has very good customer service.
OLUSOLABOMI OAlways a pleasure to use Sunrise for my Uhaul rentals. Staff is top notch and friendly.
MICHAEL CEverything was fine
SERGIO MI've been to this location once before and felt valued as a customer. But on this visit, I was angered by the lack of professionalism and dismissive attitude by the staff member behind the desk who appeared to be in charge. His actions and tone made it obvious that he didn't want to answer any questions not correct any mistakes. Also, the truck lost power while I was at the gas station, due to battery corrosion.
DE SThe guys at uhaul was awsome
JOSEPH DNice people
DERRICK ESunrise Auto , Has always been great ...
KRISTOPHER VGreat service very quick process
QUARSEIL WDrop off was very easy. Representative was courteous and polite.
Gussie GThese guys never fail to satisfy! Thank you so much, Naomi
NAOMI VNo issues with equipment drop off.
TIFFANI TAlways use this location and always seamless
ROBERT CI got charged for gas and for fuel fee to have them put gas in it. However I put gas in the car and it went DOWN no matter how much I kept putting in the car. There was literally something wrong with the car. I have been a loyal customer for YEARS using them and this was by far theWORST truck I have ever had. There’s something wrong with that gas tank. And to turn on the truck and to see that mileage to empty went DOWN from what it was before we put gas in the car AT THE GAS STATION is ridiculous. Not only that but the van we reserved hours prior was not on the lot at the time we reserved it for. so we ended up getting a a different truck. the truck was almost not driveable at all. The truck needed an alignment so bad that we could barely keep control of the vehicle. I had to keep it because I was on a deadline, but imagine being almost 9 months pregnant and having to drive on the I steerage with a huge truck that could not stay straight. Literally wasn’t even able to sit all the way back in the seat because I would have lost control. All that just to get a bill $60 more than what it should have been. I’m completely dissatisfied.
JALESA PExcellent service thank you very much for your time.
JASSETH HNothing
JEFFREY DAwesome service! Very friendly and knowledgeable
IVORY BThe customer service was top notch!! Very friendly, attentive & down to earth. We really enjoyed conversation while checking in. The check out process was super easy as well. Overall, this was a transaction and we highly recommend this station!
JEREMY SVery personable and friendly . 😊
LESTER EThis location charges by “policy” 200 mile estimated usage on a one day rental despite being told the actual usage would only be 35 miles. The van rented was dirty inside and had paint stains on the floor mat.
David WOpen arrival, everyone was so helpful and the truck was really clean.
KEAIRA CContinue what you’re doing by providing excellent customer service experience.
LIONEL DThe staff was so friendly and helpful at this location wonderful experience!! I will be using this location again.
ASHLEY JGreat customer service encompassing desk personnel and equipment set up. Same thing on return, immediate uncoupling engagement and fast completion of paperwork.
MICHAEL REverything was
James FTruck had lots of roaches.
Willie SHave clearer communication about required drop off procedures when the office is closed.
Racquel RFriendly, thorough pick-up and drop-off. Keep up the good work. Thank you.
ROBERT BReliable good rental source
JAMES AThey are always very helpful
OLUSOLABOMI OThey made sure everyone who walked in was treated fairly and helped right away. The trailer was hooked up when getting started and unhooked when complete.
BRYON PHave rented from this location many times and always the same result. Nice people, well maintained equipment, and no issues on my rentals.
TIMOTHY RGreat location, slow but thorough. I will rent from this location again
Lawrie BAlthough there were issues with retrieving the U-Haul, took 45 mins to retrieve the vehicle, the experience was good. I had difficulty with having U-Haul use my location services.
Deontre BThis is a exuberant uhaul for all a person plans for hauling precious things and more. Yes I will tell others about this place here.
LINDA TFamily owned
Robert RReliable, friendly, and great service.
Wayne CDo a walk around of the vehicle before it leaves the lot.
Thomas CVery nice people courteous i family run would definitely recommend.
ERIK F