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Leslie P
Customer Reviews for Sunshine Storage
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Personnel was not on-site. Difficult location to drop off. No assistance at all. Will NEVER use this location again.
EDWARD ZNone. Great customer service
Regina CThe truck's windshield wiper flow off while it was raining. Had to have roadside assist repair it before moving could take place.
dorothy cGot in and got out with my uhaul to take my furniture to Dallas. Thank you so much for the help and getting my start in my new home!! Very great customer service and would recommend to others who want a great line of communication to recieve a uhaul.
XAVIER WI made reservation more than a wk prior for in person pick up at U-haul Main Location on Stateline Ave. U-haul transferred it to Sunshine Storage which was closed when I arrived on time to Pick up the truck. They had a note and phone # on door saying they were open but staff was at another location. The door was locked! We called the number and the guy tried to get me to follow instructions online to get a key code to the truck. I refused because my reservation was for an in person pick up so he said ok he would send someone. A man arrived 20 minutes later. They had no air conditioning in the office, we were sweating! Heat index was over 100 degrees. We walked out the door with my scheduled 9 AM pick up at 9:41 AM. Unacceptable!!! We were very dissatisfied with the service at pick up!!!
LaNell TThere was no one at the location to pickup uhaul. I had to call the number that was left on the door, and the guy was rude!
Charday NMore education on how to use the equipment and no idea how to hook anything up.
Kenzie CI dropped off after closing so no interactions. The questions do not allow me to put Not Applicable
jennifer cVery easy drop offf
MONIQUE LGreat customer service!
Ellen CThe people at sunshine storage did an excellent job. Executing the situatiand I thank them so much great service.
LESLIE P