Customer Reviews for Super K Deli Co
(U-Haul Neighborhood Dealer)

890 reviews

2914 Pat Booker Rd   Universal City, TX 78148
(Across the street from Valero)

(210) 566-5578

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(210) 566-5578

2914 Pat Booker Rd
Universal City, TX 78148
(Across the street from Valero)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

Very pleasant and helpful.

STEVEN L. 
Rating:
2.0

Customer did not leave a comment.

Robert H. 
Rating:
3.0

Be honest.

Alex J. 
Rating:
5.0

Great service and help!

Autumn B. 
Rating:
4.0

Customer did not leave a comment.

Jonathan M. 
Rating:
5.0

Owner is very kind and helpful

Jana H. 
Rating:
1.0

The ramp for the truck was nonfunctional BEFORE I had the truck. The guy even referenced the truck beforehand saying that a truck had been rear ended and turns out it was the truck he gave me to rent. And then the guy had the nerve to accuse me of the damage!!!! I'm disgusted by this experience. Moving is supposed to be somewhat exciting but this made everything horrendous.

Bethany F. 
Rating:
4.0

Customer did not leave a comment.

Ronnie S. 
Rating:
5.0

Send the individual to this location to avoid issues that I've incurred at other locations on Nacogdoches road

Michael S. 
Rating:
5.0

I love this place. Have used it 3x now since moving to Texas. Hes always in good spirits and makes jokes. I understand thats not everyones cup of tea but personally he was some sunshine on an absolute horrible moving day, EVERY SINGLE TIME. Both my husband and I come back just because of the older man behind the counter.

Linsy G. 
Rating:
3.0

This location was not the one I signed up for online. The one I had signed up for opened earlier which is why I wanted it. The one they tried to move me to did not open until late, which did not work for my schedule. I ended up going to pick up the trailer a day earlier and significantly farther away then I originally planned. When I arrived, the old man told me I had to hook up the trailer because there was nobody there to help me - no big deal, I can hook up a trailer. When I got outside, there were two other trailers blocking mine. I had to hook up and move one trailer, then hand move another, just to get mine out of the parking lot. The old man running the place did come out and help, but this was not a good U-haul experience (mostly due to the schedule/location issues).

Jason L. 
Rating:
5.0

Customer did not leave a comment.

Dennis T. 
Rating:
5.0

Customer did not leave a comment.

James M. 
Rating:
3.0

Make sure person issuing out equipment sends out all required documents.

Tanisha W. 
Rating:
5.0

Excellent service for this team work

CARLOS F. 
Rating:
2.0

Customer did not leave a comment.

Nathaniel S. 
Rating:
5.0

Customer did not leave a comment.

Michael R. 
Rating:
5.0

Customer did not leave a comment.

MARTIN W. 
Rating:
3.0

Customer did not leave a comment.

Joan M. 
Rating:
5.0

Everything was okay and I don't find anything else, just keep it up and tnx.

abelardo B. 
Rating:
5.0

Agent was very knowledgeable and understood my needs. Fast service

Michael S. 
Rating:
5.0

Business dealings were fine, but interior of store was very disorganized and unclean.

Danny P. 
Rating:
5.0

Customer did not leave a comment.

William O. 
Rating:
5.0

Customer did not leave a comment.

Sylvia L. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Natalie F. 
Rating:
5.0

Customer did not leave a comment.

Celina L. 
Rating:
5.0

Most Uhual rental place in Saint Antonio (especially official center) was un-friendly- I could even say they were almost rude. Call center people were rude too, but this location owner is friendly and really warm heart person. If anybody want to rent Uhual in this area, better use this place. He is the best. He is a great person.

IGNAZIO P. 
Rating:
5.0

Customer did not leave a comment.

Annie H. 
Rating:
5.0

Awesome owner he is very personal he knows his equipment he recommend a dolly when I almost forgot I needed it. I would define recommend this location to any and everyone

CYRUS R. 
Rating:
5.0

Good customer service

ERNESTO L. 
Rating:
5.0

The owner is awesome remembered me after 3 years. He is the best I would recommend everyone to go there

CYRUS R. 
Rating:
5.0

Customer did not leave a comment.

Duane R. 
Rating:
5.0

Good service

Raizo M. 
Rating:
5.0

Customer did not leave a comment.

JUAN C. 
Rating:
5.0

Great experience. The trailer was clean and ready for me when I arrived. The owner was great and personable. Will use him and uhaul again

Ernest F. 
Rating:
5.0

Customer did not leave a comment.

Cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Don H. 
Rating:
3.0

Not much room to leave the bigger trucks. I've dealt with the owner before, but thankfully not this time because he is not kind at all. I dropped the key in the drop box this time.

Tia S. 
Rating:
5.0

Nothing, every neighborhood store needs to have this kind of service. A+ all the way

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
4.0

Customer did not leave a comment.

Carmelo B. 
Rating:
5.0

Excellent customer service! The owner saved us money by asking us what we were planning on moving from storage unit to our garage & storage. We only needed a van after all. Highly recommend anyone in Live Oak, Universal City, Selma, RAFB or Schertz needing any UHaul services to check Super K Deli Co.

Charles C. 
Rating:
5.0

Great friendly customer service.

Karla R. 
Rating:
5.0

All was good!

GREGORY T W. 
Rating:
5.0

Smile more !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JUAN C. 
Rating:
5.0

Customer did not leave a comment.

Colin F. 
Rating:
1.0

Charged me $307 then on top of that $40 then another $50

Michael C. 
Rating:
1.0

This was the worst uhaul rental ever out of all the times I have rented they guy was very rude I mean very rude

Kamal P. 
Rating:
5.0

Customer did not leave a comment.

Ramiro F. 
Rating:
5.0

Very good experience!

susan C. 
Rating:
2.0

Picked up the vehicle with an empty tank. The shop owner said, fill up the gas and we can reimburse you. Video recorded the gas upon pickup and same when I dropped it off. Below par experience as it was very unorganized.

Saroeuth B. 
Rating:
4.0

Customer did not leave a comment.

Christopher J. 
Rating:
2.0

This wasn't my original pick up location but was forced to go here. They were not helpful at all and didn't have all my equipment ready when they said they would which required another trip. To top it off they gave hooked up a car dolly that wasn't even the one I was suppose to take (wrong ID number) which caused problems when I dropped it off. Over below average experience

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Garry T. 
Rating:
5.0

Customer did not leave a comment.

SandraBurgamy S. 
Rating:
5.0

Quick, efficient, and enjoyable experience.

Edward K. 
Rating:
5.0

Great customer service

Alan R. 
Rating:
5.0

Customer did not leave a comment.

piyar I. 
Rating:
5.0

Always great service!

TAMMY R. 
Rating:
5.0

Customer did not leave a comment.

Mike T. 
Rating:
5.0

Customer did not leave a comment.

Priyanka T. 
Rating:
5.0

Customer did not leave a comment.

Ferguson A. 
Rating:
5.0

Customer did not leave a comment.

DIXIE G. 
Rating:
3.0

Not charge ahead of time when choosing the "pay later " option. I've always used U-Haul as my primary go-to company when moving , and this is the first time I was billed ahead of time after leaving the pickup location. Everything else was fine, the person who helped me ... cleanliness of vehicle , all the expected things when getting a truck were fine. I was just really surprised to be billed ahead of time even though I chose the pay later option.

Jason D. 
Rating:
1.0

Check your mileage

VICTOR A. 
Rating:
5.0

Excellent service.

Tracie S. 
Rating:
5.0

Customer did not leave a comment.

Ida G. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Great experience!

Colin F. 
Rating:
3.0

Customer did not leave a comment.

Heidi E. 
Rating:
3.0

Master cylinder for the trailer surge brakes was missing a fluid reservoir cap. it had a ducted tape plastic cover in lieu of the cap. the running lights on the passenger side are not working. Trailer towed fine. No issues.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

Ferguson A. 
Rating:
5.0

Very customer oriented. Had to cancel initial reservation due to weather considerations but very helpful with a new booking. I'd go there first on a future requirement.

William A. 
Rating:
5.0

He is probably the best U Haul Salesman that I have ever met. He is very kind and personable.

C L S. 
Rating:
5.0

Customer did not leave a comment.

Matilde A. 
Rating:
1.0

Online the hours of operation are wrong and I couldn't reach no one on the phone. Also stayed on the fone with customer service for hour(s)

Antoine A. 
Rating:
5.0

Customer did not leave a comment.

ALBERTO A. 
Rating:
5.0

Owner goes out of his way to accommodate customer

Michael S. 
Rating:
5.0

Just wanna say thank you to the older man I forgot his name but he was great and been there for 20 years will be back for more rentals

ROMELLO V. 
Rating:
5.0

Always a great place to go to.

Thomas D. 
Rating:
4.0

Customer service engagement was okay, but not overly friendly or kind. Very business-like --- get it done!

WESLEY T. 
Rating:
5.0

Customer did not leave a comment.

Harold L. 
Rating:
5.0

Great people working there and great service! Best place to rent from in northeast San Antonio.

Matt H. 
Rating:
5.0

Nad was amazing! Appreciate you brother!!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH E. 
Rating:
5.0

Customer did not leave a comment.

Marquis K. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Azhaea C. 
Rating:
5.0

Very nice gentleman working, enjoyed talking to him

Laurie D. 
Rating:
5.0

Customer did not leave a comment.

Jorge P. 
Rating:
5.0

Customer did not leave a comment.

Mandy B. 
Rating:
3.0

Uhaul was literally on Empty on gas gage.

Richard P. 
Rating:
3.0

I was okay with this service because it was close and the gentleman was quick.

cynthia a T. 
Rating:
5.0

Customer did not leave a comment.

Natalie C. 
Rating:
5.0

Friendly and helpful

Shaun M. 
Rating:
5.0

Customer did not leave a comment.

Abelardo A. 
Rating:
5.0

He was very helpful!

Augustine M. 
Rating:
5.0

Customer did not leave a comment.

Karen R. 
Rating:
4.0

Quick, Efficient, and no issues coming or going. Overall scoring: Satisfactory.

SOLOMON I. 
No reviews have been submitted for this location.

Additional Services at this Location

  • Moving Truck Icon
    Moving Trucks

    We have the largest selection of new trucks!

  • Trailer Icon
    Trailers & Towing

    Our cargo and utility trailers start at $14.95!

  • Moving Supplies Icon
    Moving Supplies

    We sell hundreds of products to make moving easier!

Back
To Top