I was asked to pick up the vehicle early and told I would receive a day free. That was not the case So on moving day, I had to spend time on the phone making sure the return time could be fixed. The mileage was also incorrect. I drove less than 30 miles and when I went to return the truck, it said I drove almost 50,000 miles, so I had to call again. Overall the experience was very stressful and inconvenient.
EMILY R
Super K Deli Co
(U-Haul Neighborhood Dealer)
Services at this Location:
One-Way and In-Town® Rentals in Universal City, TX 78148
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
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Customer Reviews
- 4.5 Average Customer Rating
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Have a utility dolly available
Cynthia CVery friendly staff. Only issue on the dolly was the strap was rolled up to the point I couldn’t get it loose without untangling it around the center. Not a big issue, someone just tied it down with too much loose strap, but would have been nice not to have to deal with. Other than that very friendly and helpful
Hal HI had reserved 10 blankets, but the site only had 2. I could have used the extra blankets to protect the furniture being moved. ... But the owner was friendly and I had no issues with the rental.
Duane BAbsolutely the best service I’ve ever had with uhaul. I’ve used them all around the country and he was the greatest and I recommend to everyone
Gabriel M