Fast friendly service with a smilejim K.
Trailer Rental & Towing in Universal City, TX at Super K Deli Co
(U-Haul Neighborhood Dealer)
One-Way and In-Town Local Rentals in Universal City, TX 78148
U-Haul has the largest selection of in-town and one-way trucks and trailers available in your area. U-Haul offers an easy moving process when you rent a truck or trailer, which include: cargo and enclosed trailers, utility trailers, car trailers and motorcycle trailers. Combine your moving efforts by renting a truck and a trailer from U-Haul today.
Additional Services at this Location
- 4.0 Average Customer Rating
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I was charged for turning in my truck and trailer late when if fact, it was a day earlier as stated on my rental agreement.FRANKLIN B.
Get better customer service person who does things in an orderly fashion and professional.Darrel C.
The location was not the problem, it was Uhaul. I reserved a 15' Uhaul on 10 May for a 29 May pick-up. When we arrived we were told that there was not a 15' available. We were given a 26' which was ENTIRELY too large for what we needed and we had to pay an extra $100. If a reservation was made then there should not be an up-charge for a large uhaul. And with a larger truck comes more gas. Then when I called 1800-Go-Uhaul Aidine was not helpful, a tad bit rude, and unable to comprehend why I was not satisfied.Dennis G.
Super K Deli is an excellent place to rent Uhaul equipment. The owner is a nice and caring man who is knowledgeable about his equipment.George C.
I filed a verbal complaint over the phone the customer service rep at uhaul.com said my card has never been charged I have over $400 in pending charges with uhaul as we speak. I was verbally abused and told through text message I stole the truck! Worst uhaul experience ever!JASON W.
All goodCesar A.
The staff was very professional and helpful. Highly recommended.KENNETH C.
I'll never use uhaul againMichael P.
I was charged $10 for insurance, which I had declined!Karen V.
Great location/service. Will probably use again if needed.Kristi S.
I ordered everything far in advance and was still asked the same questions by the store employee. The mileage on the website survey was off from the actual mileage and it was not updated. We were told by the employee that he knew about it but when we dropped the truck off, we were asked how many miles was actually in there. Shouldn't he have known that and made some kind of note or change in the system? This location is very poorly run & I would never get a truck from here again.Gabriel H.
Great customer service!!!Sylvia D.
The vehicle needed maintenance on the tire management system. I requested a 10ft truck and when I arrived the truck was not available and I had to use a van which was not big enough.Rina H.
I made the reservation for stone Oak. They didn't have the unit. So i had to pick up from 15 miles from my house. Resulting in a lot more miles. The guy at the location told me to leave the unit at 281, and he was going to pick it up. But i drove there and they told me that if I leave it there it was going to be doble charge. So I had to drive again to universal city. More miles. I was supposed to get a discount. Never did. Would not use Uhaul again.Carlos G.
The gas was not full at pickup but I was expected to return full. The truck was dinged up everywhere but the photos/app showed otherwise. I was unable to dispute any of the photos in the app. The tpms on the truck had an issue and the light remained on during the entire use of the truck even though all tires had proper air.Charles D.
I was impressed with the great customer serviceKENNETH E.
Overall the experience was okay. The vehicle was not maintained and was filthy inside and out. I was in a jam so it was useful but the standards for this location were below subparTorey P.
Great customer service and extended hoursROSE G.
I had reservations for a truck at 9:30 am I made two weeks ago. there was no trucks. They had to call around I had a late start on my move.Denise L.
Hassle free rental, perfect experience. Thank You.Saul G.
Good and fastGeo R.
Great customer serviceJOSE V.
It was great. The people were professional and friendly. He seemed happy to be there. No problems with the trucks. The whole experience was quick and easy.robert R.
Great rental experience!Christopher K.