Customer Reviews for Super K Deli Co
(U-Haul Neighborhood Dealer)

871 reviews

2914 Pat Booker Rd   Universal City, TX 78148
(Across the street from Valero)

(210) 566-5578

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 9 am - 5 pm

Services at this Location:

Contact Us

(210) 566-5578

2914 Pat Booker Rd
Universal City, TX 78148
(Across the street from Valero)

Services at this Location:

Location Hours

  • Mon-Sat: 8 am - 8 pm
  • Sun: 9 am - 5 pm
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was okay and I don't find anything else, just keep it up and tnx.

abelardo B. 
Rating:
5.0

Agent was very knowledgeable and understood my needs. Fast service

Michael S. 
Rating:
5.0

Business dealings were fine, but interior of store was very disorganized and unclean.

Danny P. 
Rating:
5.0

Customer did not leave a comment.

William O. 
Rating:
5.0

Customer did not leave a comment.

Sylvia L. 
Rating:
5.0

Customer did not leave a comment.

Sarah S. 
Rating:
5.0

Customer did not leave a comment.

Natalie F. 
Rating:
5.0

Customer did not leave a comment.

Celina L. 
Rating:
5.0

Most Uhual rental place in Saint Antonio (especially official center) was un-friendly- I could even say they were almost rude. Call center people were rude too, but this location owner is friendly and really warm heart person. If anybody want to rent Uhual in this area, better use this place. He is the best. He is a great person.

IGNAZIO P. 
Rating:
5.0

Customer did not leave a comment.

Annie H. 
Rating:
5.0

Awesome owner he is very personal he knows his equipment he recommend a dolly when I almost forgot I needed it. I would define recommend this location to any and everyone

CYRUS R. 
Rating:
5.0

Good customer service

ERNESTO L. 
Rating:
5.0

The owner is awesome remembered me after 3 years. He is the best I would recommend everyone to go there

CYRUS R. 
Rating:
5.0

Customer did not leave a comment.

Duane R. 
Rating:
5.0

Good service

Raizo M. 
Rating:
5.0

Customer did not leave a comment.

JUAN C. 
Rating:
5.0

Great experience. The trailer was clean and ready for me when I arrived. The owner was great and personable. Will use him and uhaul again

Ernest F. 
Rating:
5.0

Customer did not leave a comment.

Cynthia G. 
Rating:
5.0

Customer did not leave a comment.

Don H. 
Rating:
3.0

Not much room to leave the bigger trucks. I've dealt with the owner before, but thankfully not this time because he is not kind at all. I dropped the key in the drop box this time.

Tia S. 
Rating:
5.0

Nothing, every neighborhood store needs to have this kind of service. A+ all the way

Michael S. 
Rating:
5.0

Customer did not leave a comment.

Charles C. 
Rating:
4.0

Customer did not leave a comment.

Carmelo B. 
Rating:
5.0

Excellent customer service! The owner saved us money by asking us what we were planning on moving from storage unit to our garage & storage. We only needed a van after all. Highly recommend anyone in Live Oak, Universal City, Selma, RAFB or Schertz needing any UHaul services to check Super K Deli Co.

Charles C. 
Rating:
5.0

Great friendly customer service.

Karla R. 
Rating:
5.0

All was good!

GREGORY T W. 
Rating:
5.0

Smile more !!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

JUAN C. 
Rating:
5.0

Customer did not leave a comment.

Colin F. 
Rating:
1.0

Charged me $307 then on top of that $40 then another $50

Michael C. 
Rating:
1.0

This was the worst uhaul rental ever out of all the times I have rented they guy was very rude I mean very rude

Kamal P. 
Rating:
5.0

Customer did not leave a comment.

Ramiro F. 
Rating:
5.0

Very good experience!

susan C. 
Rating:
2.0

Picked up the vehicle with an empty tank. The shop owner said, fill up the gas and we can reimburse you. Video recorded the gas upon pickup and same when I dropped it off. Below par experience as it was very unorganized.

Saroeuth B. 
Rating:
4.0

Customer did not leave a comment.

Christopher J. 
Rating:
2.0

This wasn't my original pick up location but was forced to go here. They were not helpful at all and didn't have all my equipment ready when they said they would which required another trip. To top it off they gave hooked up a car dolly that wasn't even the one I was suppose to take (wrong ID number) which caused problems when I dropped it off. Over below average experience

Eric S. 
Rating:
5.0

Customer did not leave a comment.

Garry T. 
Rating:
5.0

Customer did not leave a comment.

SandraBurgamy S. 
Rating:
5.0

Quick, efficient, and enjoyable experience.

Edward K. 
Rating:
5.0

Great customer service

Alan R. 
Rating:
5.0

Customer did not leave a comment.

piyar I. 
Rating:
5.0

Always great service!

TAMMY R. 
Rating:
5.0

Customer did not leave a comment.

Mike T. 
Rating:
5.0

Customer did not leave a comment.

Priyanka T. 
Rating:
5.0

Customer did not leave a comment.

Ferguson A. 
Rating:
5.0

Customer did not leave a comment.

DIXIE G. 
Rating:
3.0

Not charge ahead of time when choosing the "pay later " option. I've always used U-Haul as my primary go-to company when moving , and this is the first time I was billed ahead of time after leaving the pickup location. Everything else was fine, the person who helped me ... cleanliness of vehicle , all the expected things when getting a truck were fine. I was just really surprised to be billed ahead of time even though I chose the pay later option.

Jason D. 
Rating:
1.0

Check your mileage

VICTOR A. 
Rating:
5.0

Excellent service.

Tracie S. 
Rating:
5.0

Customer did not leave a comment.

Ida G. 
Rating:
5.0

Customer did not leave a comment.

Thomas F. 
Rating:
5.0

Great experience!

Colin F. 
Rating:
3.0

Customer did not leave a comment.

Heidi E. 
Rating:
3.0

Master cylinder for the trailer surge brakes was missing a fluid reservoir cap. it had a ducted tape plastic cover in lieu of the cap. the running lights on the passenger side are not working. Trailer towed fine. No issues.

Randy B. 
Rating:
5.0

Customer did not leave a comment.

Ferguson A. 
Rating:
5.0

Very customer oriented. Had to cancel initial reservation due to weather considerations but very helpful with a new booking. I'd go there first on a future requirement.

William A. 
Rating:
5.0

He is probably the best U Haul Salesman that I have ever met. He is very kind and personable.

C L S. 
Rating:
5.0

Customer did not leave a comment.

Matilde A. 
Rating:
1.0

Online the hours of operation are wrong and I couldn't reach no one on the phone. Also stayed on the fone with customer service for hour(s)

Antoine A. 
Rating:
5.0

Customer did not leave a comment.

ALBERTO A. 
Rating:
5.0

Owner goes out of his way to accommodate customer

Michael S. 
Rating:
5.0

Just wanna say thank you to the older man I forgot his name but he was great and been there for 20 years will be back for more rentals

ROMELLO V. 
Rating:
5.0

Always a great place to go to.

Thomas D. 
Rating:
4.0

Customer service engagement was okay, but not overly friendly or kind. Very business-like --- get it done!

WESLEY T. 
Rating:
5.0

Customer did not leave a comment.

Harold L. 
Rating:
5.0

Great people working there and great service! Best place to rent from in northeast San Antonio.

Matt H. 
Rating:
5.0

Nad was amazing! Appreciate you brother!!

Robert M. 
Rating:
5.0

Customer did not leave a comment.

KENNETH E. 
Rating:
5.0

Customer did not leave a comment.

Marquis K. 
Rating:
5.0

Customer did not leave a comment.

PATRICK B. 
Rating:
5.0

Customer did not leave a comment.

Azhaea C. 
Rating:
5.0

Very nice gentleman working, enjoyed talking to him

Laurie D. 
Rating:
5.0

Customer did not leave a comment.

Jorge P. 
Rating:
5.0

Customer did not leave a comment.

Mandy B. 
Rating:
3.0

Uhaul was literally on Empty on gas gage.

Richard P. 
Rating:
3.0

I was okay with this service because it was close and the gentleman was quick.

cynthia a T. 
Rating:
5.0

Customer did not leave a comment.

Natalie C. 
Rating:
5.0

Friendly and helpful

Shaun M. 
Rating:
5.0

Customer did not leave a comment.

Abelardo A. 
Rating:
5.0

He was very helpful!

Augustine M. 
Rating:
5.0

Customer did not leave a comment.

Karen R. 
Rating:
4.0

Quick, Efficient, and no issues coming or going. Overall scoring: Satisfactory.

SOLOMON I. 
Rating:
3.0

The truck I had was not able to go over 30MPH. It was very hard to drive and seemed to not want to move. When I tried to drive faster than 30 MPH the front end would bounce. The steering wheel is not aligned with the tires. When I picked the truck up it had less than a half tank of gas. I drove all of 13 miles total and it was on 1/4 tank.

Treux S. 
Rating:
5.0

Customer did not leave a comment.

Dan D. 
Rating:
3.0

Customer did not leave a comment.

Alex S. 
Rating:
3.0

didn't report my rental was returned until 18 hours later

Alex S. 
Rating:
5.0

Very quick and easy pick up and drop off!

Megan S. 
Rating:
5.0

I rented from this location several times and always get great customer service. Great place

Thomas D. 
Rating:
5.0

Great customer service

James T. 
Rating:
2.0

Customer did not leave a comment.

humbtro L. 
Rating:
5.0

Manager is customer friendly and well knowledged. I like this location and will use it again.

Jeremy M. 
Rating:
5.0

Customer did not leave a comment.

Sanissa H. 
Rating:
1.0

This location never has the equipment needed. Every time I've rented from here the guy never has appliance Dolly's, this time included and he didn't provide me with furniture pads that I needed either. He isn't polite and I will never recommend this location

amy A. 
Rating:
2.0

Originally first booked at once spot. Keys weren't in the lock box so had to go to another location. It was a run-down deli with a bunch of crap inside. I got in the u-haul and the gas tank was on empty with 28 miles left to empty. Went inside to ask if they were going to fill it up or something, the guy said "there's 28 miles left" as if I was asking some dumb question or something. The truck was old and it seemed like the axles were starting to go, as the steering wheel would just constantly move from side to side. If this is how all U-Hauls are, I won't ever get another one.

Ryan P. 
Rating:
5.0

Customer did not leave a comment.

CHARLES H. 
Rating:
5.0

Wonderful and fast service. I have rented uhauls from this location 5 times.

Tiffany C. 
Rating:
5.0

Please let know to the costumers about the extra charge for return the equipment after office hours. That's not right

Fredy M. 
Rating:
5.0

Owner is very courteous and helpful. Rented from many u-haul stores and this one is top notch

MICHAEL S. 
Rating:
1.0

I received the vehicle on E after the worker verbally told me if was at a quarter tank as well as the paper work. Steering wheel needs realignment.

Damian L. 
Rating:
2.0

When I went to pick up my truck the man at the cou terminal entered the miles incorrectly and I had trouble returning the truck. It had 155000 miles and when I called customer support I was told they put down 158000 miles.

Jack T. 
Rating:
4.0

Truck was available and ready for pick up. Store owner was nice understanding when I needed to extend an extra day. Price is reasonable. Place is old and in a small corner. But I would go back to rent if need again.

Manhoula R. 
No reviews have been submitted for this location.

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