Customer Reviews for Super Suds Car Wash

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Super Suds Car Wash

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Albert S. on

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When someone has an appointment to pick up someone should be at the facility. I don't think calling a employee to come and perform the rental being 15 minutes late.

Lisa D. on

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Easy pick-up and drop-off. Convenient location.

NATHAN S. on

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exceptionally nice!

Jose R. on

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The location is great the owner is very helpful... nothing needs to be improved

James M. on

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Originally I requested pick up in Rock Hill NY. I was told I must go to liberty ny. The change required not only additional transit time but additional cost for GAS. Also I was required to pick up before 430pm the day before my reservation. Overall this change was not only inconvenient but more costly.

Melissa R. on

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I experienced very friendly service.

paul k. on

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the people at the location went over and above the call to duty we intend to give them all of our business in the future excellent

Derek H. on

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patricia p. on

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Fast and friendly

Samuel S. on

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Robert R. on

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Great service, very helpful . Paul and staff are the best.

Roberta O. on

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The back of the truck was very dirty.

Lawrence G. on

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I will never rent from this location again. Poor customer service skills. Poor communication skills.

Michael K. on

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Everything was great and the people that I dealt with were very nice and courteous

Wade E. on

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YOGESH P. on

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Brahim B. on

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GEORGE M. on

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Nothing

GEORGE M. on

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nothing its a great location to deal with.

Dick H. on

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Thank you

Jenny T. on

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raymond o. on

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zoey m. on

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donna M. on

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Although this location was not open when we visited it, our drop off was very easy and pleasant because the owner answered our phone call even during off hours, thank you !

Paul B. on

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Rebecca B. on

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JOSE R. on

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Actually nothing. Splendid work. Well done.

Loree Ann S. on

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lorraine w. on

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victor e. on

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Not well maintained

Iveriana R. on

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Loree Ann S. on

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Jeremy M. on

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James M. on

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Steven G. on

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William B. on

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Paul was very friendly and helpful when picking up my Uhaul truck. Would use this service again as needed.

PERRY P. on

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KEEP YOUR EMPLOYEES HAPPY AT THIS LOCATION. VERY PROFESSIONAL .

Trasey b. on

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jim k. on

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Nothing. The man was very helpful and gave us his undivided attention. The equipment was ready and waiting for us as promised. His assistant hooked up the trailer to our vehicle and made sure that all equipment was in excellent working order.j

Adam R. on

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john d. on

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YEHUDA N. on

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Abderrezak G. on

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David h. on

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SCOTT A. on

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PATRICIA E. on

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I did not pick up at this location. I was required to put in responses to the questions.

JONAH H. on

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JONAH H. on

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ROBERT N. on

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Only wish bigger trucks were available .

MARKUS R. on

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The store didn't open until 10am on Sunday. I needed a truck before then. They came in at 9am and took care of me. I can't thank them enough.

stephen b. on

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DETTERING H. on

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The experience that I had with U-Haul was an excellent and the location was perfect thank you

Preston L. on

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JAMES W. on

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Thank you

Josh B. on

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Thomas M. on

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ASHER H. on

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It was supposed to be a round trip rental but somehow you guys turned it into a one-way rental but sort of become a little bit of a pain in the neck to return

Joseph P. on

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Joseph P. on

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Rebecca B. on

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Denys K. on

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Arthur S. on

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Wanda P. on

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Good keep up the good work..

THOMAS P. on

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Nothing. We called this place because the Uhaul in Parksville,NY did not have the uhaul we had ordered the day before available. It was there but he said someone rented it on line so we couldn’t take it. We called Jose in Liberty and even though he was about to close, he waited for us and we were able to get the truck we needed. Jose was very nice and efficient. And we were able to keep to our schedule. The next day the truck in parksville was still there as we passed it at 7 am and again at 5 pm

Christopher S. on

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David R. on

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Tom P. on

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Joan S D. on

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Nicole B. on

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Great service. Paul is an awesome guy! I would choose this location over any other U-Haul pickup spot.

Mohamed A. on

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michelle h. on

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Rebecca B. on

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CHUCK D. on

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Jeff G. on

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GEORGE T. on

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ANTHONY S. on

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jeffrey s. on

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jeff e. on

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Corporate agent made pickup reservation for 8:00AM saturday morning; Pickup office didn't actually open until 9:00AM. Change the time in your computer system.

SEAN Z. on

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Get your online system and 800 number staff to be as helpful and reliable as the rental location staff! If it weren't for Paul Kasofsky, my rental experience would have been CRAP. Thank you, Paul!

Sean Z. on

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The booking online went fine, but NO ONE contacted me to "agree" to the rental, and if I hadn't have read my email on SUNDAY, I wouldn't have known that the rental equipment was in another COUNTY! Over an hour from my location! I was able to downgrade by speaking with the regional office in Newburg NY so I could pick up /drop off in my town. And, the rental said it was a one-way, and it wasn't reserved that way. And when I went to get the equipment in Liberty, NY, the owner of the location at Suds and Duds had problems with your website billing and I had to wait almost 30 minutes to get the equipment! My experience this time around was almost completely unsatisfactory and I am hoping Uhual gets it together, or they'll lose my next business.

SANDRA D. on

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Pinchos A. on

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vernon t. on

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menachem h. on

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THOMAS N. on

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Prem G. on

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The gas in the truck was 3/8 full. It was not possible to estimate how much will be needed. So I filled 60 dollar worth. At the conclusion of usage it was 1/2 full which meant that we filled 5 gallons more than needed. We did not get any credit for the extra gas. I think that you should either give full tank and get back full tank or give credit for the extra gas just as you charge when the gas is less than what it was at the beginning of rental.