Customer Reviews for Supreme Paint & Dent
(U-Haul Neighborhood Dealer)

218 reviews

4408 61 Ave   Leduc, AB T9E7B9

(780) 980-2162

Hours

  • Mon–Fri
    9 am–4:30 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/22/2022 - 12/26/2022: Closed

Services at this Location:

Contact Us

(780) 980-2162

4408 61 Ave
Leduc, AB T9E7B9

Services at this Location:

Hours

  • Mon–Fri
    9 am–4:30 pm
  • Saturday
    9 am–12 pm
  • Sunday
    Closed
Special Operating Hours
  • 12/22/2022 - 12/26/2022: Closed

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

Reviews without text are currently hidden. Show them shown. Hide them

Rating:
5.0

For a commercial vehicle that had only been safety not that long ago plus windshield replacement the driver side washer for wiper, no fluid was coming out to clear windshields on the driver side passenger side work good. Had to stop and you snore three times on Highway 2 to clear the windshield which I don't think is very safe.

blaine B. 
Rating:
5.0

Customer did not leave a comment.

Roy T. 
Rating:
3.0

Customer did not leave a comment.

Bjarne R. 
Rating:
5.0

Customer did not leave a comment.

Marvin C. 
Rating:
2.0

Full checking of equipments required before letting the equipments go. Customer pick up the equipments with trust base. I experienced road side service for no signal working on the truck.

Brian C. 
Rating:
5.0

Customer did not leave a comment.

camille J. 
Rating:
5.0

Keep providing the high level of service that I experienced

Roy T. 
Rating:
5.0

Customer did not leave a comment.

Christopher F. 
Rating:
5.0

Staff was super friendly , we love it

HORATIO C. 
Rating:
5.0

the trailer was full of ice ,i was not prepared for it! the staff was super friendly and inviting thx

sabrina A. 
Rating:
3.0

Your online site is brutal. We couldn't get in. We called to ask for help but still couldn't get in. We picked up the truck, brought it back within four hours but got charged $20 extra for 'after hours' because we couldn't get in your site to say we returned the truck. Very handy for up- charging customers it appears. Absolutely terrible service.

Morris A. 
Rating:
5.0

Had trouble with the truck return process online… it refused to locate me despite my changing all day cation permissions as suggested… and it wouldn't let me manually enter it and furthermor disallowed proceeding with the rest of the self return process. Was quite trying with bare hands at -10 degrees Celsius cold day… disappointing app

Victor H. 
Rating:
5.0

Customer did not leave a comment.

Brandon Z. 
Rating:
4.0

Everything went well.

Marjorie B. 
Rating:
5.0

Customer did not leave a comment.

FrederickRoss T. 
Rating:
5.0

Customer did not leave a comment.

Andr F. 
Rating:
5.0

Customer did not leave a comment.

JOHN S. 
Rating:
5.0

I had no issues. The online drop off portal was easy to use.

Kenneth K. 
Rating:
5.0

Drop the after hours revive fee. I rented for a day based on a certain price. Returned it on schedule but it is not my issue if no one is there in the middle of the afternoon to receive it. I returned it cleaner than when I picked it up. It was parked exactly where I was told to put it. Why was there a “after hour service fee” when it made no difference? If someone was required to meet me, then I can begin to understand the fee. No one met me. I could have just dumped it in the middle of the parking lot so there was a reason to charge a fee because it required someone to do the work to put it away. There is no reason for a “after hours fee”. I will be calling to request a reversal as well.

Peter K. 
Rating:
5.0

The service we received was to notch. I can't think of any way to improve the experience we had. Camille went above and beyond for us. She made what could have been a stressful move much easier.

Mike H. 
Rating:
5.0

Customer did not leave a comment.

Leah L. 
Rating:
5.0

The people are very welcome and helpful. It is surprising ! I will sure comeback !

Nathalie C. 
Rating:
5.0

Nothing. Everything was perfectly fine.

Andrew S. 
Rating:
5.0

Customer did not leave a comment.

Tencho I. 
Rating:
5.0

Customer did not leave a comment.

noel A. 
Rating:
5.0

Customer did not leave a comment.

Cristopher L. 
Rating:
5.0

The people we dealt with were amazing and the van we use was in great shape thank you for your service

WALTER C. 
Rating:
5.0

Customer did not leave a comment.

Roy T. 
Rating:
5.0

Customer did not leave a comment.

mez N. 
Rating:
4.0

Customer did not leave a comment.

Derek M. 
Rating:
4.0

Customer did not leave a comment.

Randy D. 
Rating:
5.0

Customer did not leave a comment.

curtis K. 
Rating:
4.0

It supposed to be $30 but I ended up getting charged almost double even though I returned it earlier than I should.

Elvis M. 
Rating:
4.0

Owner complained he could not charge any extras

Lyle F. 
Rating:
3.0

I'm sure it's standard to charge for clean up if you made the mess but we picked up the truck that way and got charged for clean up

Lawrence O. 
Rating:
5.0

Customer did not leave a comment.

Michael K. 
Rating:
4.0

Customer did not leave a comment.

Brad C. 
Rating:
4.0

I find the $20 drop off charge unacceptable just because the business is closed. I honoured my contract to the utmost and still penalized for dropping off my rental before due.

Lance S. 
Rating:
5.0

Customer did not leave a comment.

Heather H. 
Rating:
5.0

Not one thing. The whole process was friendly, helpful and I will come back again.

DAVID T. 
Rating:
5.0

Very friendly staff. I go back to same location everytime

Vincent B. 
Rating:
5.0

It was great. The trailer was ready when promised. It was in good working condition. What more can I ask for?

Andrew S. 
Rating:
5.0

They were awesome!

Barry M. 
Rating:
2.0

Customer did not leave a comment.

Heather H. 
Rating:
5.0

Customer did not leave a comment.

Roger P. 
Rating:
3.0

The place was closed. No one to give assistance.

Randy D. 
Rating:
5.0

Customer did not leave a comment.

John D. 
Rating:
5.0

Customer did not leave a comment.

eric F. 
Rating:
5.0

Customer did not leave a comment.

Victoria P. 
Rating:
5.0

Great price and service was top notch

jay B. 
Rating:
5.0

They have great people working there

James A. 
Rating:
5.0

Your trailers are tired and beaten up - it's nothing to do with your agents, I have yet to rent a trailer that didn't look like it was bashed up.

Jedediah G. 
Rating:
4.0

Customer did not leave a comment.

cinnamon S. 
Rating:
1.0

Same as above

Kylan R. 
Rating:
5.0

Customer did not leave a comment.

Margaret O. 
Rating:
5.0

Customer did not leave a comment.

Phil J. 
Rating:
5.0

Customer did not leave a comment.

Emma D. 
Rating:
5.0

Customer did not leave a comment.

Jay Y. 
Rating:
5.0

Customer did not leave a comment.

Cyndi W. 
Rating:
5.0

Great Service

Nathan M. 
Rating:
5.0

Customer did not leave a comment.

Muhamed K. 
Rating:
5.0

Customer did not leave a comment.

Chantal G. 
Rating:
5.0

Customer did not leave a comment.

Chantal G. 
Rating:
4.0

Customer did not leave a comment.

Roger S. 
Rating:
5.0

I originally had confirmation from Uhaul my reservation was at Southside U-Haul. Then a couple days later i receive an update my order has been moved to 11620A 120st Nw Edmonton.. When i called July 30th at 10am to confirm all was good with this new location. The shit show began. No guaranteed truck at this location till the next day. At that point i had to call your traffic Dept to find a truck or van close to edmonton. closest was leduc but had to be there before noon as they were closing early. a $40 uber ride later i picked up a dirty van that had just arrived. I was lucky to find the van otherwise i would not have had a van to move on the given day. Supreme Paint and dent was very gracious in renting the van but your other locations were no help and your guaranteed rental pick up sucks balls. Fortunatatly for haul your the only game intown for rentals otherwise you would be out of business My advise to friends and family is to always contact the rental store you are picking up from to make sure they have a vehicle to rent you.

Terrance A. 
Rating:
5.0

Customer did not leave a comment.

Patricia E. 
Rating:
1.0

The girl that charged me $50.00 for cleaning fees, $30.00 for a late check in and $25.00 for not having the right amount of fuel in it which I put more than there was, was so RUDE to me when I asked her about the charges. I was not told at all about following a link to do a self-check in when I returned it. And was not at all helpful about reimbursing me any money for anything.

Rodney D. 
Rating:
3.0

Confirm all lights are working. Checked brake and signal lights, but didn't notice a couple of running lights were out until I started my journey. Not the end of the world, but just something I thought I would mention.

Chris H. 
Rating:
5.0

Good experience! We rented the auto transport, price is super affordable, easy pickup and return. Camille's customer service was super awesome! Thanks.

SIGRID V. 
Rating:
5.0

Pick up experience was very quick and informative.

RICK H. 
Rating:
5.0

Awesome service! Very friendly and professional.

rick H. 
Rating:
2.0

On site staff was excellent, booked truck in advance with no issue. 24/7 remote service couldn't facilitate a large truck and modified my reservation to a smaller unit. Severely hindered my schedule, had to wait for location to open to rent correct unit.

Chad B. 
Rating:
1.0

Better parking situations and not have the trucks in mph, clean the outside and interior after every use

Fazion F. 
Rating:
4.0

I was surprised to receive an after hours fee of 20$. I was ever advised of this and I had picked up the Uhaul at 10am during business hours and dropped it off 15' mins prior to opening. A gentleman helped with drop off as he was at work a few minutes early. I don't feel I should have been charged for this.

Jarrad P. 
Rating:
4.0

Customer did not leave a comment.

Aidan G. 
Rating:
5.0

Customer did not leave a comment.

Shawn K. 
Rating:
5.0

Nothing...everything about my experience was perfect!!! Everyone and everything about renting from the Leduc location was above and beyond my expectations! They were extremely friendly, kind, accomodating, fast...perfect! 10/10 😎

Connie D. 
Rating:
5.0

Your trailers do not have stands that allow you to take them off your vehicle once loaded. this is very inconvenient is some situations. I had to buy a barrel jack and 4" block in order to unhook at the drop location so my truck was not blocking traffic.

Lance S. 
Rating:
5.0

Customer did not leave a comment.

Scott P. 
Rating:
3.0

Your remote app stinks. It is not user friendly and we needed two phones to pickup and dropoff

colin B. 
Rating:
5.0

So easy and the only stress free part of the move.

Fiona A. 
Rating:
4.0

U-haul Trailer rental are getting pricey and unaffordable. I would invest in future to buy a trailer.

Alireza q F. 
Rating:
5.0

Customer did not leave a comment.

dean S. 
Rating:
5.0

Customer did not leave a comment.

Kenton H. 
Rating:
4.0

Customer did not leave a comment.

James Walter B. 
Rating:
4.0

Overall is good

Alberto P. 
Rating:
5.0

Just keep up the Good Service :) Highly Recommended

Rico G. 
Rating:
5.0

Very friendly owner. Great experience. Would definitely go back.

shawn F. 
Rating:
5.0

Check in by phone took 2 try's but okay at the end

James E. 
Rating:
4.0

Customer did not leave a comment.

Alexander F. 
Rating:
1.0

Terrible, the staff person was awful to deal with, extremely obnoxious

Glenn B. 
Rating:
1.0

charged me 66 dollars for maybe 20 dollars worth of gas, I only went 65km

Brandon C. 
Rating:
5.0

She has got it together in Leduc Alberta. Kamloops people where great. The phone in calls where not good

brad P. 
Rating:
5.0

Customer did not leave a comment.

Alyssa D. 
Rating:
4.0

Customer did not leave a comment.

Aaron M. 
Rating:
5.0

Customer did not leave a comment.

Jordan E. 
Rating:
5.0

The guy I worked with at this location was excellent , he was very accommodating and the rental process was exactly as he said it was. I will definitely recommend and will use this location again.

CHRIS D. 
Rating:
5.0

Very friendly staff.

CORIE H. 
Rating:
5.0

This was a fantastic experience. Very professional, friendly and helpful, will definitely recommend to anyone else I know is moving. Thank you so much.

Al F. 
Rating:
5.0

Customer did not leave a comment.

DARLENE Q. 
No reviews have been submitted for this location.

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