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Esmail T
Customer Reviews for Surrey Wheels and Tires
(U-Haul Neighborhood Dealer)
Testimonials From Recent Customers
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
David provides a great customer service. Vehicle was nice and clean overall great experience.
Sardul SThey are very professional
Esmail TStaff were friendly and fast to check in and out Trailer was dirty with mud and debris
Daniel LThey are very professional
Esmail TThey are very professional
Esmail TWorst experience ever. Over charged. Shiny services
Harmandeep Gthey are very professional .
Esmail TEverything was great!
NEIL RGood services
PRINCEPAL SGreat place to do business People are friendly and helpful Never ever had a problem with this location and recommend it !
Cheryl LExpensive
. MGreat service and communication
Sunny PBest uhaul place I have ever rented from Appreciate the ease and convenience these employees provide ! Great place !
Cheryl LThe high pricing because I paid 76 dollars for just 10 kilometres for an 1 hour
Gabriel KGreat location and great customer service people at this location !
Cheryl LExcellent services provided by the agent.
Nazrul IThe guys were very helpful. Thank you
Rayed HThis location is amazing It is definitely #1 in southern Alberta David is amazing He is a dedicated hard worker and he went above and beyond to make my uhaul experience a pleasant one. I will be coming back for other services like a car wash and getting my tires replaced. Thanks for the hard work.
Tyler GThe people at this Uhaul location work very hard to accommodate and bring excellent customer service to my area David is a very professional courteous person and is very personable
Cheryl LVehicle had a quarter tank of gas in it when we picked it up that is unacceptable
Kelly MA huge shout out to David Peter's. He has always gone above and beyond to make sure that all the equipment is clean and ready to be used again. I have been dealing with David since last year and I have always had a positive experience. And also a shout out to Deep as well for helping when David was on his days off
Bradley TDavid is a professional with outstanding communication skills. Efficient, friendly and knowledgeable.
Danny Gلقد خدمني ديفيد وانصح في التعامل معه
Hussam SI rented from this location twice in the last month. Both times they overcharged me for mileage. The first time I had a picture so I was able to get the overcharge reversed however the second time the truck was low on gas and I tried multiple times to get a picture of the mileage and it kept flashing at me that it needed gas so I didn’t get a proper picture. In the end I drove 22 miles and they charged me for 55. I tried to call the location and they said they’d call me back which they didn’t. I’m not happy I paid an extra $75 because of their bad record keeping. Truck was also very dirty in the cab and back of truck and had an issue that needs repair which made it scary to drive.
Jennifer LGood
WAJID KVery friendly and helpful. Helped me hook up and made sure everything was good
Oliver KDavid was very helpful and friendly.
Abdul GFull of snow on the windshield They need to prepare and ready to drive Its customer service
Emilio BEasy to deal with. No issues getting the vehicle. Taking pictures of the vehicle was having issues though, But overall experience was good.
Joanne HStaff at this location were awesome. Helpful and Friendly. One thing Uhaul could do bettter is streamline the rental process. I checked in Online. Took pictures of my drivers licence, credit cards is on file. Filled everything out. Only to have to redo it all over again at the pick up. This seems to be the case everytime, so why bother with pre check in? ( Again, I want to reiterate, this isnt a staff issue, they were great. Its a Uhaul issue)
Bruce MRip off for the gas which wasn’t used. Anyways first and last experience.
Sahil LReception excellent. Very personable.
Danny GNothing! David was excellent for my entire rental process from the beginning to the end. I will be returning to this location for my future rentals.
Gary TGood customer service, THANKS UHUAL
Sefatullah HStore operating hours, says 7am to 8pm, But when I ask the guy at counter he says 6pm close , It would be better to clear what is store operating hours, because that effect client plan to load and unlode timing Thanks
Ankit GDavid is an excellent agent for the company
Cheryl LTyler and David are amazing especially Tyler He always goes above and beyond when I go in And any business would be super lucky to have him on their team Great job Tyler and David keep up the good work I will definitely be returning
Tyler GExcellent friendly service.
Vincent HIn side cabin was dirty
WAJID KGreat customer service, from them and will be looking to rent from them again.
Dale LParking lots are tight and small. We waited almost an hour to pick up the truck. They also could not return boxes to sell us more and we had to go to a second U-Haul location to do that which was extremely inconvenient to do with a moving truck not to mention paying for the extra miles to do so.
Renae CStaff are very friendly and helpful, David was the one who hooked the trailer and explained everything. I will highly recommend
ABDULBASET SAll was great staff excellent would always go back to that location keep up the excellent work thanks for going the extra mile
LESLIE WExcept to return the vehicle in any U-Haul branch within the city.
Moustafa MFriendly prompt service. . Knowledgeable staff
George GIvan Tanasiichuk
Ivan TStaff are very friendly and provide excellent service. Pick-up and drop-off was super simple.
Yu JDavid was very helpful and pleasant to deal with.
Colleen DDavid was pleasant, well spoken, knowledgeable, and very helpful with the rental. Thanks!
John EAmazing service
Obaida APerfect service/ customer service was on point.
Yassin HNice
HARMANPREET Syou charged me 64 bucks for 2 hours. of course you ger low stars...
Joseph FDavid assisted me again. David always goes above and beyond to ensure that all the equipment is ready. Will always recommend this location
Bradley CContinuous improvement
Olanrewaju KGreat service
David PNothing, your services is already excellent, no need to improve.
Ronaldo P