Customer Reviews for Sweats #2
(U-Haul Neighborhood Dealer)

42 reviews

1926B Jacksboro Pike   La Follette, TN 37766

(423) 437-0030

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed

Services at this Location:

Contact Us

(423) 437-0030

1926B Jacksboro Pike
La Follette, TN 37766

Services at this Location:

Location Hours

  • Mon-Fri: 10 am - 5 pm
  • Sat: 10 am - 4 pm
  • Sun: Closed
No photos available
  • 24 hour customer return

Testimonials From Recent Customers

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Overall Rating:

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Rating:
5.0

Everything was great, the experience, people, the price, overall the best. Ladies upfront were super nice and friendly! My first experience renting and driving a uhaul and I could do it daily! I had a great experience, would definitely recommend to others!

Kyndra B. 
Rating:
5.0

Customer did not leave a comment.

Chad H. 
Rating:
4.0

Customer did not leave a comment.

Richard V. 
Rating:
5.0

Customer did not leave a comment.

Zach D. 
Rating:
5.0

Customer did not leave a comment.

robert T. 
Rating:
3.0

Customer did not leave a comment.

GARY W. 
Rating:
5.0

Very helpful in getting car off the trailer. Just called when we arrived & someone came right down to parking lot to assist

Jon F. 
Rating:
3.0

Customer did not leave a comment.

Jimmie V. 
Rating:
4.0

The trailer smelled of mildew. I wiped it down with Clorox wipes to solve the problem. I don't believe the location knew this as it probably was turned in with moisture in it and became smelly as it sat closed up.

Eve C. 
Rating:
5.0

Customer did not leave a comment.

STEPHANIE G. 
Rating:
1.0

Close this location! They changed the address to pickup to 214 E Central Ave, LaFollette, TN 37766 but they didn't change on contract. So we had to sit in a drug infested area for an hour and a half trying to return the trailer. They had a lady and man there but no one to help liad the trailer. Big liability for uhaul. It have new felt so unsafe in my life, to the point I placed my weapon on my lap for safety. I had to sit on hold for 50 minutes trying to get this rental turned in due to the address of return being wrong. The lady working the counter had no clue what was going on and very unprofessional. If I were uhaul I would take their vehicles away.

Regina S. 
Rating:
5.0

Customer did not leave a comment.

TIMOTHY L. 
Rating:
3.0

The truck was well maintained and clean. They offered me options that could improve my experience. I was really pleased with this service and I will use again and recommend this location.

Jeremiah P. 
Rating:
3.0

Customer did not leave a comment.

Patricia C. 
Rating:
4.0

Customer did not leave a comment.

JAMES M. 
Rating:
4.0

The location was closed when we got there for drop off (advertised as closing at 5pm but no one was there at 4:05pm - understandable though - towing business secondary location - no problem). So, we just dropped the trailer and left. But, because there wasn't anyone there, the "wrong trailer" situation didn't get noticed until Monday AM when the business opened. He contacted me and was very helpful in getting it resolved via his area rep.

SCOTT J. 
Rating:
3.0

Customer did not leave a comment.

Brian G. R. 
Rating:
5.0

Customer did not leave a comment.

James W. 
Rating:
3.0

Customer did not leave a comment.

WALTER CHARLES H. 
Rating:
4.0

everyone was great

john H. 
Rating:
4.0

Customer did not leave a comment.

Heather H. 
Rating:
4.0

The pick up location was was fine, the owner was very helpful. My complaint is this was the third location, and furthest from where my move began. Reserved online from a Uhaul location two blocks from the apartment, was contacted about an hour later by Uhaul advising that truck was not available and to pick up from second location .8 miles away...no problem. Later that same evening, received a call from the final pick up location and it was further away yet...after dropping $416.00, I was starting to get frustrated, but it worked. Final complaint is that the truck was not equipped with cruise control, which after driving it 450 miles+, that WILL be a consideration if I ever have to do this again. Bottom line, this truck and equipment made this move go more smoothly than I had anticipated.

Ronald T. 
Rating:
3.0

he never checked truck accept gas level, never swept out, never c checked cab ( in fact, left over lock from previous renter in cab ), never did walk around truck for visual, not a good u haul rep at all

Charles P. 
Rating:
3.0

Customer did not leave a comment.

Michael D. 
Rating:
3.0

Person had to come up from somewhere else with our contract. Also the front straps on the trailer were not long enough. The man had us to let the air out of one of our tires to get the strap to fit and the strap on the other side come off on 2 separate occasions. We had to reinforce with additional straps.

Rita M. 
Rating:
4.0

Customer did not leave a comment.

Rosemary H. 
Rating:
5.0

Customer did not leave a comment.

Robert C. 
Rating:
5.0

Paying for the help was cumbersome.

David S. 
Rating:
5.0

Customer did not leave a comment.

Michael S. 
Rating:
5.0

Customer did not leave a comment.

ELLEN H. 
Rating:
4.0

Customer did not leave a comment.

Janice L. 
Rating:
1.0

Rudest people i ever meet in my life. I felt like i walked into a dim lit hole in the wall. At first i couldn't even find the right entrance and refused to use key drop box due to fear of it being stolen. The parking lot was over packed with a wrecker company vehicles and vehicles for sale. I will never use the location again and i might not ever use u haul again. Every time before now i have had a good review and good experiences. Please respond to me on the issues or ill never use you guys again.

Robbie B. 
Rating:
1.0

I wish I could get a refund... Horrible experience would not recommend.

Troy L. 
Rating:
1.0

used 3 times had qoute for price when picked truck up the price was alot higher than qouate.would not honer qoute 3 diffrent times

mike M. 
Rating:
3.0

Customer did not leave a comment.

Ryan M. 
Rating:
5.0

Customer did not leave a comment.

Arvind P. 
Rating:
3.0

The network was down. No discount was offered. It cost me an extra day. Then the reservation drop off was wrong. Other companies were mileage free with a one way rental. Not happy with this rental.

ELIAS G. 
Rating:
4.0

Severe safety issues on truck. Lack of maintenance is clear.

Courtney C. 
Rating:
3.0

Customer did not leave a comment.

John K. 
Rating:
3.0

Customer did not leave a comment.

SARAH H. 
Rating:
3.0

Customer did not leave a comment.

William H. 
No reviews have been submitted for this location.

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