Brian G. R.
Customer did not leave a comment.
Customer Reviews for Sweats #2
Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.
Testimonials from recent customers of Sweats #2
john H.
everyone was great
Ronald T.
The pick up location was was fine, the owner was very helpful. My complaint is this was the third location, and furthest from where my move began. Reserved online from a Uhaul location two blocks from the apartment, was contacted about an hour later by Uhaul advising that truck was not available and to pick up from second location .8 miles away...no problem. Later that same evening, received a call from the final pick up location and it was further away yet...after dropping $416.00, I was starting to get frustrated, but it worked. Final complaint is that the truck was not equipped with cruise control, which after driving it 450 miles+, that WILL be a consideration if I ever have to do this again. Bottom line, this truck and equipment made this move go more smoothly than I had anticipated.
Charles P.
he never checked truck accept gas level, never swept out, never c checked cab ( in fact, left over lock from previous renter in cab ), never did walk around truck for visual, not a good u haul rep at all
Rita M.
Person had to come up from somewhere else with our contract. Also the front straps on the trailer were not long enough. The man had us to let the air out of one of our tires to get the strap to fit and the strap on the other side come off on 2 separate occasions. We had to reinforce with additional straps.
David S.
Paying for the help was cumbersome.
Robbie B.
Rudest people i ever meet in my life. I felt like i walked into a dim lit hole in the wall. At first i couldn't even find the right entrance and refused to use key drop box due to fear of it being stolen. The parking lot was over packed with a wrecker company vehicles and vehicles for sale. I will never use the location again and i might not ever use u haul again. Every time before now i have had a good review and good experiences. Please respond to me on the issues or ill never use you guys again.
Troy L.
I wish I could get a refund... Horrible experience would not recommend.
mike M.
used 3 times had qoute for price when picked truck up the price was alot higher than qouate.would not honer qoute 3 diffrent times
ELIAS G.
The network was down. No discount was offered. It cost me an extra day. Then the reservation drop off was wrong. Other companies were mileage free with a one way rental. Not happy with this rental.
Courtney C.
Severe safety issues on truck. Lack of maintenance is clear.
They were very nice, but unorganized and it took almost an hour to do contract. Didn't really know what they were doing. Trailer door was off track (we didn't check it before leaving), took 1/2 hour to fix it. Was told we could drop off anywhere, they couldn't pull location up near our house, so just call and tell them where. when I called Uhaul, they told me I would have to pay extra unless I took it to the dropoff they wanted me to which was almost an hour from my house.
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