Customer Reviews for Sweetwater Farm Repair

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sweetwater Farm Repair

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cindy B.
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The gentleman was very friendly and helpful.

micky R.
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Customer did not leave a comment.

Michael B.
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The truck had a bad transmission and the running lights in the trailer didn't work because the truck had bad witing

David B.
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Customer did not leave a comment.

Loren D.
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jerry H.
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Nick C.
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Very nice guy. But the store is a one room shack with no accessories. He didnt even know the trailer he rented me didnt have a safety chain on it and never looked at the lights on trailer to see if they worked. The other trailer he had on the lot was still hooked to a box truck and he didnt want to separate the 2.

Mike H.
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The owner was rude and he sets his own hours. I called Uhaul and they said I could pickup my rental early and that Sweetwater Farm Repair is open until 4pm daily. My son and I got there at 1:27pm and he said the close at noon. I asked if he could open so I could pick up the rental and he said no. This totally was wrong which prevented us from leaving early on Friday and caused us a 3 hour delay in Atlanta since we left so late. No happy with the Sweatwater location

Lowell W.
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Customer did not leave a comment.

vincent L.
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Jeffrey F.
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denise D.
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charlene B.
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Nicest experience I have ever had at a u haul.

Jeff L.
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Double check tires for bad spots

David B.
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The truck I rented leaked inside the cab so I got soaked for 2 hours while driving..

Robert K.
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Dealer did excellent job. Thank you

Ken K.
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the web site hours, and the actual open hours aren't the same

Richard C.
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The guy in wheel chair was excellent couldnt have been nice really good experience

Robert F.
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Customer did not leave a comment.

Michael Y.
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The only thing I would change would be the driveway which was hard to drive out of with a 26 foot truck.

Robert G.
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Wallace J.
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I only wish my son had gotten it back before I was charged an xtra day... HEHJEHEHEH

David B.
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Customer did not leave a comment.

Mildred C.
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I was charged when picked up uhaul. Then another 9 when returning for extra miles, I knew that would happen. But I was then charged another 30 and never received call back. Just out the money.

Arthur F.
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Customer did not leave a comment.

Jack T.
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All good

ROBBIE O.
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Very nice owner. Helpful, and will use again. Thank you

Yin L.
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I called the location numerous times concerning the drop off. I left several messages and never received a call back. I also called during the office hours three times. The calls were not picked up. So, I left the messages again and asked them to call me back. They never did. I won't do business with this location anymore.

Douglas B.
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Erin S.
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Stephen S.
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Martin K.
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Worst customer service ever on hold for over 30 minutes No resolution Poor poor poor

Carol S.
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Julie R.
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Steven R.
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Karen R.
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Excellent service

Richard J.
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Customer did not leave a comment.

Anthony H.
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I had to park the truck in a very small grass lot. There was worry about the truck getting stuck in the wet grass but everything went well. The lot was very small for so many big trucks.

Thomas Y.
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If it had not been for this dealer you would have lost the rental, corporate sucks when they told me my gmc 3500 diesel couldn't pull your little 6x12 trailer when my trucks pulls my 22,000 toy hauler, corporate needs to hire people who have enough brains to know what a real truck is. My dealer and I are still laughing

Kasey H.
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Manager was super helpful and friendly. He worked with us since we were coordinating with friends to pick up our trailer for the afternoon and made it extremely easy for us to wait around to get the trailer and then later that afternoon return it. The computer system didn't inform him of our reservation, but he was fantastic to still work with us so that we could get some appliances moved with ease.

Dannis F.
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Alan B.
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Donna M.
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Sherry H.
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Great place to rent a trailer, would reccomend this facility to anybody. Great service.

chad N.
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Jeff B.
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andrew M.
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Sean C.
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Business owner was nice and very informative. Great location and wide selection of trucks and trailers.

Aaron R.
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Amazing customer service, will definitely recommend

Elizabeth J.
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Great experience!

David C.
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Customer did not leave a comment.

David M.
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Customer did not leave a comment.

Gary H.
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Most enjoyable U-haul experience I've ever had.......Thank You !!!!

BILL L.
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Tommy couldn't have been more helpful and everything went very well. Thank you Tommy!!!

Risea N.
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Russell P.
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Richard H.
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william P.
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Give them to Tommy........

James O.
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So i had reserved online and when i arrived at my pickup time the attendant said that all of the 6 x 12s were already reserved. He said this is a regular problem with Uhaul because they do not have an inventory of available units from the independent dealers. Fortunately he made a call to one of his reservations and arraigned for that person to pick theirs up at a different location. It seems to me that if you are going to offer online reservations Uhaul should know what was available and what wasn't at any dealer. Seems that their is room for improvement, if this dealer wasn't able to rearrange his reservations i would have been without a trailer that i needed.

SHERRIE C.
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I cleaned it well, swept it out well and even the front cab and she charged me for a cleaning fee AFTER I left. I think that's very underhanded and wrong, because I have no recourse when it's automatically charged to my card and I know for a fact the truck was cleaned well. Very disappointed in this. I didn't see this email until now and wanted to complain about this incident back when it happened, so I'm glad I found this in my old emails.

James B.
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Customer did not leave a comment.

Charles W.
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Tommy makes the process of renting moving equipment simple and stress-free!

Megan C.
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Charles W.
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Tommy was extremely helpful with getting me all checked in.

angel M.
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Not a thing Mr Tommy is just wonderful. He does a great job.

Dennis P.
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Vehicle parked in muddy lot. Staff kept telling me how I had made a poor decision booking truck online instead of calling him direct. Muddy cat paws prints inside truck.

John S.
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Customer did not leave a comment.

angel M.
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Great Place to rent from.

Kelly M.
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Super friendly and helpful guy! We liked him so much 7 weeks ago that we chose him again this time.

John A.
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Customer did not leave a comment.

David F.
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Don't cheat them by charging extra mileage when it was not their fault. By moving the return location another 15 miles beyond the area where I had chosen.

Bill R.
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Customer did not leave a comment.

Catherine S.
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The service was excellent

Nestor R.
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The office was filthy. The uhaul associate there could not answer any on my questions, when I would ask him something his response was, "I just punch the numbers in". I pointed out how disgusting the uhaul truck was (I have pictures), and he told me that they only clean them every 40,000 miles. I had to disinfect it myself...the tow dolly there was not compatible with my car even though the website said otherwise. I asked for a car carrier so I could be on my way, and he did not give it to me. He told me that it was reserved even though when I spoke with someone over the phone about it, they told me that it did not have a reservation. I little shady right? This happened at around 930 am. Him not giving me car carrier caused me to be behind schedule by a day. Terrible customer service, I am never renting from uhaul again, and I will share my terrible experience with everyone I know.

David M.
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Was charged $35 for truck clean up even though I returned the truck clean. Will probably use a competitor next time I need to rent a truck.

Marie G.
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Customer did not leave a comment.

Thomas C.
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PAUL R.
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I was treated very well. The owner of the store treated me like a family member. It was an excellent experience.

Jayson J.
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I went to pick of a truck for my mother who cannot drive big vehicles. Her reservation number was 89535203 and was told he had no resevation for her. So I rented the vehicle myself, she had reserved a 10' truck for 19.99 but he said it was waiting on someone else so I had to pay 39.99 for a bigger truck. He said he would discount it to 29.99 but did not. I have no idea whos fault it is he didn't have the reservation but I will be leaving a review on hers as well.

Angelica G.
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Customer did not leave a comment.

Sam H.
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Timeliness for pickup

Allen E.
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The driveway was narrow and hard to navigate, the office was a storage shed with a credit card swiper. The high system on the trailer failed me on the road 3- yes 3, that's three times, and caused multiple broken items inside and added well over 6 hours to my trip as i had to keep pulling over and repairing the hitch and replacing ball hitches. Thank god! The chains held!!!

Marcy D.
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Customer did not leave a comment.

James B.
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Great service on both ends. Clean trailer towed well.

david L.
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chris M.
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Out of the way

Judy B.
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robert jackson J.
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Tammy G.
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The truck had broken glass in the back of the truck and it leaked onto my stuff and ruined some of the stuff that I just bought

Tim S.
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Customer did not leave a comment.

John A.
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Christine D.
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U-Haul rep was very helpful, knowledgeable and made sure that we understood equipment before leaving.

Jessie W.
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Customer did not leave a comment.

karintha F.
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No one was there. Had to do contract over the phone. Address is wrong on Google maps as well. Brings u clear across town to an apartment complex. Picture is the right place. Smh lol

tracy B.
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Very friendly and helpful. I'll be back.

Allen W.
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The man running the place was helpful and knowledgeable which helped with my needs..

JAMES W.
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Tommy goes above and beyond!

Jeremiah J.
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Customer did not leave a comment.

David C.
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Customer did not leave a comment.

Robert B.
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If you search for uhaul on Google maps in sweetwater, several locations come up. None of them are actually u-haul locations, and this place isn't one of them. Even searching for "sweetwater farm repair" doesn't get you there! Makes it hard for an out-of-towner to give your trailer back!

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