Customer Reviews for Sykesville Shell

Customer feedback is extremely important to us. We use these reviews to guide our efforts and improve our service. Everything that follows is direct from our customers, without any filtering or editing on our part.

Testimonials from recent customers of Sykesville Shell

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carolyn D. on

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Not cancel reservations 4 hours away 1 hour prior to pickup. Not rent Uhauls with 140000 miles with maintenance lights on 3 quarts low on oil that shut off at 55 mph on the highway

Joshua O. on

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jack A. on

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Trailer was missing one of the wheel hub dust caps, which I felt was not safe, so I had to purchase a new one at a local Tractor Supply store. Also, the dealer had only one person on duty who also had to attend to fuel and food customers. He also struggled with the paperwork for the reservation and contract.

larry V. on

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My requested drop off location was changed from woodbine md at the last minute to a location much further away. This caused an unbelievable amount of problems

Aaron B. on

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Robert B. on

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Kelly G. on

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Meghan F. on

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It was very easy bc this was the drop off location at a gas station. However no U-Haul personnel are there on Sunday when I dropped off the vehicle and the gas station attendant just took the keys. I was a little uneasy with this bc they had no paperwork to give me to confirm I dropped the keys. That would have been helpful in case there was an incident.

Steven R. on

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Frank M. on

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Turn-in was super easy. Friendly and helpful personnel.

Tyler B. on

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Brooke D. on

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AURIE B. on

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Anastasiya B. on

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Everything was great!

Michael W. on

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Charles K. on

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